Costco Tire Service Center offers amazing prices, a great warranty, and includes services like tire rotations. However, getting an appointment can be a hassle, with online bookings often impossible and walk-ins requiring arrival before opening on busy days. Wait times for installation are typically 2-3 hours. Customer service is mixed; some staff are professional and provide excellent service with updates, while installers can seem irritated by questions. A significant error was reported where the wrong tire size was installed, requiring an inconvenient return visit. The explanation felt misleading, raising concerns about honesty and attention to detail. The overall experience is inconsistent, leading some customers to consider other tire centers.
Good communication. Best price and warranty, obviously because it's Costco. Been here for 3 of my cars, never had issues
May 2021
Always kind staffs. If your tire pressure is too low to use outside air, then ask the staff.
April 2021
The Tire Center at this Costco is great. They are fast, Jonathan at the desk is friendly and made knowledgeable, and they were able to accommodate a 4 wheel tire change same day.
