-
June 2024 by Coryy Torres
I'M NOT PLEASED THAT ONE OF THEIR WORKERS TOLD MY HUSBAND THAT SHE COULD NOT OPEN AN ACCOUNT BECAUSE HE DID NOT HAVE A STATUS AND ONLY THE WORK PERMIT THAT IS DISCRIMINATION.
-
January 2024 by Elijah
The ATM so cool.
-
December 2023 by Elijah Nunez
The ATM so cool.
-
October 2023 by Maeledah R.
These 5 stars are for James he handled a very hostile and rude customer with respect and professionalism! The customer was being extremely confrontational. Using foul language. And making all of us in the bank very uncomfortable, James was very professional and did not engage in the customers rude behavior. The customer was clearly trying to provoke him, and James did not fall for that, James should be very much applauded and given a raise. Ps I'm so sorry you had to deal with such a horrible customer.
-
September 2023 by Manuel Rivas
This drive thru ATM sucks the machines are extra super slow they need an immediate upgrade, plus their Money Reader has A hard time reading clean smooth bills.Chase Bank look into this immediately for the sake of your customers and fix these issues. Thank you.
-
August 2023 by Ariana C.
The couple times I've visited this branch-they are very non responsive and or helpful! I utilize and love appointment scheduling however in a bank/account emergency situation and the branches not having an agent redly available (even if we had a 15-30min wait) is ridiculous. The floor agent who greeted us, immediately told us there's no one to help, no use waiting because we'd be waiting for nothing-actually suggesting to leave and call another branch.
-
June 2023 by J NOONE
Friendly staff.
-
December 2022 by Caleb Lee
Super friendly and quick service.
-
September 2022 by Jon EKat24
Always super nice, always friendly service! Love this mini branch!
-
July 2022 by Bella Martinez
Por que sus rótulos dicen que cierran a las 6pm si en realidad cierran a las 5pm?
-
June 2022 by Linda M.
Our family have been Customers of Chase for many...many years, with substantial balances! We needed to open up a TRUST Account for my mother in law, she has had a regular checking account, savings account, and credit card with Chase for many years. My mother in law has dementia and her 2 sons are the Power of Attorneys for ALL her financial and medical needs. We brought in our documents for the Branch Manager and Personal Banker to scan and send to their legal department to review for approval. We had already had approval from the Title Company and were in the middle of a RE transaction and the Living Trust was perfect. After 3 attempts by Mr. Garcia to get this approved back east....it was denied, probably some young kid that doesn't know much about California Law...there was an amended POA that was NOT even considered....very sad and unprofessional. We were in shock...frantically we tried our Credit Union where we have a small checking and savings...the personal banker was kind considerate and understood our dilemma and did everything he could for our Family and in one day we were approved to set up a Trust Account. We will be moving all of our accounts from Chase, to our Credit Union. What happened to 30 years of Loyalty???
-
January 2022 by S P
Never pick up phone
-
April 2021 by Ted C.
Best location from my place it's just a bank didn't really have any bad experiences yet clean and atm machines are available at outdoor and works fine
-
January 2021 by 建中
Very bad experience. We opened a new account with bouns when we keep money in bank more than 3 months. After 3 months, we came to close the account. Before we closed account, we double confirmed it's ok and not effective the bouns. After teller closed account, we found the balance is wrong(the teller not even found the amount was changed). The banker came help and told us they will check and give bonus back to us. After 1 month waiting, they told us not their mistake. It's happened because we said we want to close our account. They will not give back "my" bonus. Whatever we confirmed before we closed or not. I never has same situation in other banks. For future, if I received any promotion like this. I will never choose Chase again.
-
November 2020 by Cameron D
This location somehow constantly manages to have all of its ATMs down at once
