Verizon's authorized retailer, Victra, in La Crescenta, CA, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service they have received at this Verizon store. Jesus, a store consultant, was commended for quickly identifying and resolving a customer's phone issue, going beyond what was expected. Another customer expressed satisfaction with the store's ability to handle cell phone-related needs, noting the store's friendly and helpful staff. Darryl, a Verizon representative, was praised for his excellent service and care in assisting a customer with purchasing a new phone. Similarly, a young lady at the store was commended for her kindness, hospitality, and professionalism in helping a customer find the right phone and transfer their information. Another customer, Eric, was praised for his fast and helpful service in getting a new phone for the customer's daughter, as well as providing the right information and engaging in a pleasant conversation. Overall, Victra, the Verizon authorized retailer in La Crescenta, CA, has received positive reviews for its knowledgeable staff, wide range of products, and exceptional customer service.
Elijah was so kind and curtis helped me switch from spectrum to verizon.
March 2025
Even though I waited longtime but the salesperson who was by himself and helping many customers was.very helpful and professional.
February 2024
Darryl went above and beyond to help in purchasing a new phone. He is such an excellent representative for Verizon. I hope every Verizon employee meets the standard of service and care set by Darryl.
