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May 2024 by Dana Branch
Small practice, just 1 vet and 2-3 techs so you see the same people every time. No upsells, just information and good care for your furry friend
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March 2024 by George Attarian
Good place, nice people. Very process oriented, but they wouldn’t help you or even listen if you need any flexibility about scheduling. I’ve been taking my dog to this place since I adopted her and they took very good care of her, but when I needed a small favor regarding scheduling, they wouldn’t listen. Very transactional and business oriented.
Look for alternative options if you like empathy with the good care.
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January 2024 by Minna C
Dr. O’Dwyer and the team are absolutely the best and we are so thankful for everything they have done to care for our 2 senior dogs. We had many visits including annual exams, dental and emergencies throughout the years (since 2018) and we were always given an excellent care during each visit. Easy to make appointments and we are always seen right on time. They treat our dogs like their own and all our questions are answered thoroughly and all issues are addressed with the best treatment plans. We are so lucky to have the most caring and knowledgeable team as our vet. Thank you Dr.O’Dwyer, Angie, Victor, Jeremy and everyone at the hospital ! You guys are the best!
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January 2024 by Bill Davis
The people there treat every animal as their best friend. Lots of individual attention is given. They are sincerely caring!
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December 2023 by David W
Dr. Kate is the best - compassionate and genuinely likes the animals.
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November 2023 by King E.
Let me preface by saying I'm on Dialysis and my dog Logan is a service dog, & he is an escape artist. Every time I leave he freaks out and worries that I'm not OK, and will not stop at anything until he's reunited with me. Nobody knows how much I've gone through with this dog and what I've had to do to keep him safe. But that aside, I love him more than anything in this world, so none of that matters. I just moved into the area and we are still figuring out a routine. about 20 minutes after I left today I got a phone call from Rosemont veterinary Hospital, & of course my heart dropped just seeing that because I know what Logan is capable of. These motherfuckers had the audacity to tell me that my dog was hit by a car, that he had to get carried in to the hospital by the people who hit him, and that he was hurt. I left my appointment midway through, and drove 100 mph to the hospital to get him. Every bad scenario was going through my head, and I felt like I was going to have a heart attack, as any pet parent can relate to I'm sure. I walk in bracing myself for what I'm about to witness, and turns out Logan was not hit at all. He was his perfectly chipper, adorable, loving, healthy self. The people who brought him in loved him, and said that they saw him walking down the street, so they decided to bring him in. Not only did the staff lie to me in the most damaging way, but I am 100% certain that they did it to shame me for my dog escaping. When they know absolutely nothing about me or my situation. And let me add, even if this was not the case (which it was), getting the facts that horribly wrong is just stupid and unprofessional. Saying a dog got hit and is hurt when he wasn't is INSANE. I am a very good pet parent. I love Loganmore than life itself, and because of that, I will never bring him into this hospital. If God forbid it's ever needed.
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October 2023 by Clemmy Closson
It is rare for ANY business to exceed expectations yet EVERY member of the Rosemont staff CONTINUES to do this. This review is for Victor. He had me ‘at hello’ and continues to delight with outstanding customer service. Just yesterday, he offered to meet me during OFF HOURS on a weekend closer to my home to make sure my 16 year old dog didn’t miss his daily medicine dose. This is priceless service and he has further endeared himself to our family❣️
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September 2023 by Brian G.
Words cant describe how absolutely wonderful they are!! My family suffered a tragedy with a fire in our apartment. We had two kitties a brother ( Buckley) and his sister ( Chloe) the fire dept. was able to save Chloe but she suffered some wounds. Pasadena Humane society took Chloe in and fixed her up, but suggested we follow up with our vet. We didn't have one yet so I chose Rosemont. They took Chloe in, did a through exam, bathed her, and gave me some advice on aftercare. The vet and her technician are absolutely the best! so we get Chloe in her carrier to go home and they tell me there's no charge!!! I'm an old school guy (construction worker) that was brought up to stuff your emotions but I gotta say with everything we are going through, for them to do such a compassionate act, I almost teared up!!! THANK YOU so much to everyone there, your the best!!! Oh, needless to say, you have a patient for life!!!
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September 2023 by Ariel Valls
Love this place. Clean rooms, amazing staff and it’s never crowded. They don’t waste your time and you’re in and out quickly.
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September 2023 by Trueby B.
Dr. Dwyer is amazing and staff are friendly and on top of things! You can tell they're all super passionate about high-quality animal care, and we are highly experienced pet owners with multiple dogs and cats. I wish they left some slots in their calendar each day for same-day or next-day sick appointments, because I trust Dr. Dwyer implicitly, but we've made it work with nearby urgent care centers when we've had to. We will be clients for life.
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July 2023 by Janice P.
Have been going here for years for our cats. The last 3 visits have shown us that the doctor has little compassion we will not return. No empathy, Dr O'Dwyer said that we had not been in since 2017, despite the fact that we had been in 2023 AND 6 months before 2022, as well as every year prior to that. The implication was she couldn't help us because we were not really clients.
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June 2023 by Emily H.
A friend referred me to Dr. O'Dwyer, and I couldn't be happier with her and her team's services. I've taken my dog there for a general check-up and vaccines. The entire staff was welcoming and kind from the moment we walked in until the moment we walked out. They're also very friendly and efficient on the phone. I feel comfortable with them and the advice they give to keep my pup healthy and happy!
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April 2023 by Michelle M.
This wonderful place has seen me through several dogs. They saved the life of my chihuahua when she was attacked by coyotes. The vet actually slept by her all night! Who does that these days? Dr O'Dwyer has always been kind and knowledgeable, and the rest of the staff courteous and kind. I lost my Frenchie recently and they sat with me while I mourned. I send everyone I know who truly loves their pets to them. I see a lot of complaints on here about costs but I have never seen another vet that doesn't have the same costs. Do people expect free vet care? Highly recommended!
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March 2023 by Romela D.
If I could give zero stars and 5 thumbs down, I would. If you love your pet find a different veterinarian. The facility is fine, clean etc. The staff is nice. The actual veterinarian Kathryn whatever was the most uncaring doctor. It was all about money and never really taking the time to explain things. I asked twice if there was a treatment to remove the liquid from my dog's lungs and twice I was told No, only by medication....and it was a nightmare giving her medication, she'd just spit out her food or just stop eating completely. They charged me close to $500 to do x-rays then prescribed tablets and didn't take the time AT ALL to go over things and to stress how sick my dog was.. And I kept telling them that she isn't going to take the pills,, but the vet never tried to offer any alternatives.. never told me how weak my dog's heart was.. when I explained the behavioral changes the vet didn't reflect on anything. Then called them again on Monday March 20 with the same concerns saying that my dog's condition has not improved,, in fact she's getting worse and also acting so different. I probably spend good 10 minutes explaining to Victor on the phone what she was going thru, both physically and how she was behaving, he said he will talk to the vet.. put me on hold came back said she's busy and will call me back.. they called back what felt like few hrs later saying they're prescribing liquid medication. I said AGAIN she's not eating anything for 4 days and she's getting worse isnt there a treatment to drain the liquid they said No.. the pharmacy will contact you to send you the liquid medication. They didntbevrn say to take the dog in for a check up. I started calling other facilities. By the time I found out from other clinics that there ACTUALLY WAS a treatment to drain the liquid it was already late. I took my dog the next day, which was on tuesday, to East Valley Veterinary Clinic to drain the liquid but at that point she was too weak. She died a natural death. Her body couldn't handle it anymore.. She just stopped breathing at the vet's office while she was surrounded by us, comforting and giving her love... Rosemont hasnt even followed up with me since Monday to see how my dog is doing. The worst Veterinary doctor. No personality, no heart. Someone who treats animals should be more caring and attentive. And by the way the pharmacy reached out about sending the liquid medication after my dog had already passed. No sense of urgency for any of these so-called professionals. I definitely DO NOT recommend Rosemont Pet hospital.
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January 2023 by Clemmy C.
Dr O'Dwyer is the MVP of Veterinarians Her expertise and compassion are unparalleled, and Jeremy, RVT, have set the bar in care They continue to exceed expectations with every visit and their team of professionals are responsive, knowledgeable and efficient
