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November 2023 by bluwasaabi
Closed permanently
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November 2023 by John O.
Ablsoutly horrible customer service. Don't go here!!! Spent almost 4K in steering and suspension here. Just to have them install the pitman arm incorrectly and as a result stripped out the steering.gear box. And then offer no response when I reach out while within my warranty period. Insisting the part was installed correctly when the nut on the bottom was hand tight when I found the issue (600 miles after service)Jesse said he would have to the owner call me never happened. Has been months now finally back in the area and was just greeted with rude employees when I went in. Had a friend get an oil change here they left his oil cap off and he drove around a good couple days before seeing it all because some lazy mechanic.
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October 2023 by Jen McCarthy ..
I used to be a Tahoe local but not anymore. When I needed to have one tire on my AWD sedan the last time I was at the lake I went to Sierra Tires. I expected to wait, be upsold, and leave feeling like I'd been taken advantage of. My experience was the complete opposite - they got me in quickly, bent over backward to find a reasonably priced set of tires, and were friendly and efficient. Highly recommend this business.
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October 2023 by Luis E.
Broke down on the way back from a camping trip on a Friday evening, was for sure going to be stranded in Tahoe till Monday. Jesse and his team busted their backs, got me parts overnight and back on the road next day! Very happy with their service and reliability, hope I won't need them again but highly recommend for anyone in need in the area of Tahoe!
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October 2023 by Kristy W.
I live locally in Kings Beach, hit a pot hole in my passenger side last winter, brought my vehicle in for repair, was told that my tie rod ends needed repair, when I picked up my vehicle I was charged for repair on my drivers side tie rod ends (they repaired the wrong side), and was told I needed to replace my rack and pinion. A couple of months later, I brought my vehicle in to Les Schwab for routine tire rotation and balance, and was told that both my passenger and drivers side tie rod ends needed to be replaced. I was shocked and told them I had already paid a shop to replace my tie rod ends on the drivers side. They took photos and showed me that I, in fact still had original OEM tie rod parts and that even though I was charged for a repair, the repair never occurred. I immediately called Sierra Tires and had them speak directly with my technician at Les Schwa who confirmed that my tie rod ends were never repaired. The next day, I brought photos of both passenger and drivers side tie rod ends into Sierra Tires along with my paid in full receipt, they refused to give me a refund. I am out $365.00 and I still need to get the tie rod ends repaired. I totally got ripped off and would like a refund for services that I was charged that did not occur.
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October 2023 by Loretta D.
My daughter lives near there and I have been very happy with their service of her vehicle when I take it in. Also, unlike some other places, their prices are reasonable.
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August 2023 by Matt C.
Sierra Tires are the best- great service and timely repair. My X5 had a coolant leak and I brought it on a Friday and they diagnosed, got the part from Reno, repaired, and ready Saturday morning. Thanks so much!
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July 2023 by Marilyn S.
Our car broke down over the July 4th holiday and, thankfully, Sierra Tires & Automotive was the only repair shop open in the Tahoe area. There's a reason why they have a high rating! Nice people; very helpful; quite busy, but had our car running again in a very short time. They gave us a fair estimate and still came in under that! We'll return again if we ever need another repair.
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July 2023 by Andrew J.
My parents who are in their 70s broke down on July 4 weekend and towed the car over to Sierra tire and automotive. They were quoted a very reasonable price to fix the car and it was done in a day and my parents were back on the road to enjoy the rest of their vacation. I am a automotive technician, but they were obviously 300 miles away from me, so I appreciate the honesty and the fast turnaround time on the repair. No price gouging. Honest work.
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May 2023 by Christina R.
Another great experience at this shop. I brought my car in to swap out my seasonal tires. I asked them to check my windshield wiper fluid sprayer that wasn't working and replace my head light. They fixed it all and only charged me the part and unclogged the sprayer for free. Next I'm bring my car in for the non exsistant air conditioner. This is my go to auto repair for now on!
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April 2023 by S H.
These guys deserve the 5 star rating that is posted. They rock! My car hit a pothole pre-dawn on Saturday and not one repair shop in Truckee was open that weekend-- of ten I called! I was towed to Sierra T&A and they diagnosed the problem brought the right tire up from Reno, rebalanced my messed-up steering, and had me on the road by 4 PM. At every step along the way they were pros. Grateful... oh and they were certified technicians for my car too boot. Awesome!
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February 2023 by julio Colón Sr
Very friendly and fast
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August 2021 by Tyler Sommer
Excellent service. The work was done quickly and for a fair price. I highly recommend getting work done here.Service: Exhaust
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August 2020 by Eric Goldring
Great service. Great work. Reasonable prices. Can't ask for more!
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January 2018 by Peter Nocka
Great service. These guys worked me into their schedule when I was available. They worked fast and made the repairs I needed for a reasonable price. Would definitely recommend to anyone needing exhaust work done.
