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“I walked in to the Yulupa UPS store today and I was greeted by Derek, what can I say, this man does it all. With a busy line, Derek occasionally walked over to me to see if I was doing ok. Derek’s customer service is beyond the 10 rating I can give. Being in customer service for over 15 years its good to see such an amazing job. You rock Derek.”
“A solid 5 stars for Adams Street Shipping! This business is under new ownership and we are so glad to have them here in St. Helena. They are friendly and very helpful. Keep in mind that this is a small LOCAL business and it is NOT UPS or Fed Ex... so they do not get paid when you bring your returns to them. Their small handling fee is definitely worth having them take and track your packages for you. I certainly don't want to drive to Napa for my business and very happy to keep it local with a great team and owners! Thanks for always being so wonderful when I come into your store.”
“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
“After coming back from Hawaii, I had some gifts to mail to a friend in Chicago. Since we were going up to Wine County, she had a wish list for a pack of English muffins from Model Bakery. After getting the muffins, we brought our priority mail box to the post office at the next block.The building is historic that was commissioned in 1939 and completed as a Works Progress Administration Project. The lobby is quaint with vintage a section of vintage post office boxes with nice wood walls and cages and the clerks window. There's a mural, "Grape Pickers" by Lew Kelley in 1942 in the side of the lobby.Since I had prepaid for the box label, we just finished packing the box, taped the box and brought it to the window where the clerk scanned it and gave me a receipt. We were happy to have gotten the box in for the Saturday drop off and the package arrived in Chicago on Monday. Appreciate this quaint little post office in downtown St. Helena for providing service to locals and for visitors like me.”
“Made an appointment online for three passports. Waited for about 5 minutes after my appointment time to be seen. Got the photos taken, handed the lady all the documents (already filled out). Took less than 30 minutes for her to process all three passport applications and charge us the fees. Very efficient and friendly staff. Please make an appointment, the process goes extremely fast.”
“Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your cornerIt's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?Say hi to Susie (Suzy?) and her crew”
“The Glen Ellen post office and its staff are a great benefit to those of us who live here. I have been there easily 250+ times over the past 10 years, and used most services eg packages of all sizes, delivery times from urgent to not, packing help needed or not, domestic and international. The staff is polite, friendly (and knows locals' first names), and knowledgeable. They also care about your money: if there is a particular type of envelope for overnight or other expedited service that will get it there at roughly the same time as a different one sized the same, they let you know before you commit to the more costly one because you were not aware. You are a person to them, not a transaction. The facility is clean. Closing time, to them, means you can walk in the door at precisely that time and they take care of you; no "that would take 10 minutes and we are now closed." We keep a p.o. box there, and they have a terrific and very easy system to get your packages if over-sized and unable to fit in your box: with no assistance needed, so can do by yourself on weekends as well, speedily. Lots of parking in a dedicated lot right there. And an outdoor drive-through mailbox: you pull your car up, open your driver's side window, drop whatever you are mailing into the secure box, then be on your way without having even exited the car. I almost never post reviews. But when I saw this rating I was taken aback. It very simply does not reflect whatsoever how people around here feel, in fact the it's opposite. Every post office should operate like this one does, and we are lucky to have it.”
10AM - 6PM
977 W Napa St, Sonoma
Shipping Centers
“Staples cashier today in Sonoma CA, was fantastic. After shopping there for years, she told me I could earn points. I left, having the app downloaded and my points on my account. She gets full credit for that!”
“I'm glad to say I have great and trustworthy USPS here in town! Especially, Celly,, who attended me today and she showed great customer service Especially for being in the morning which I know is not easy. Celly deserves a great review to her outstanding service and personality. Will come back here when I need to!”
“Ay least in the UPS from 19201 Sonoma Hwy is always so peaceful and nice to come, the vibe is so warm and stuff very friendly. I want to make sure they know how we customers feel when we come to them.”
“Absolutely great service since new management took over. Wonderful and helpful people. Many other services like notary, faxing, copiers plus they have some “desk supplies” like folders, cards, envelopes. Starbucks and Burger King walking distance! ???”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
“We came here for a passport because we couldn’t get an appointment nearby. We arrived a little before our appointment but was helped right away. Jesse was an amazing help! He answered all of questions and was so nice! I would honestly drive out here again for passport help.”
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“Went in to turn in my passport documents without an appointment, and the wonderful people working there were able to do my application anyway. I am very thankful they were able to take the time to sign all the documents needed to submit for my passport, when they could have told me to come back another day. A+ service!”