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“To be completely transparent, if it weren't for this locations Supervisor, Tanaya (sorry if misspelt), and how she handles situations, this location would be little to no stars... However, she is amazing and takes pride in her job.
•Issues with carriers, not all, but one or two. We have had 6+ of packages in the past 3 months get lost/wrong delivery: example- to wrong mail slot (we have a community box) or to the wrong address all together (luckily there are still good honest people in the world and have returned some to us), and a couple we never were able to retrieve.
•The few times I went into this location, the girl in front was extremely rude to not just me, but other customers. I get some people have bad days, but this happened multiple times. She had little to no patience with the elderly gentleman in front of me I walked out and that was the last I went to this location. I will go to Lakeport or Clear Lake.”
“The young man behind the counter provided exceptional customer service. He was so patient with me too. After being away for almost 20 years we have returned to retire and it's been CRAZY settling in, and I was a bit frazzled and unorganized, which is not my norm. I appreciated being treated compassionately like a real human.”
“Nice, Post Office. You get it? Nice? The town is called 'Nice'. Ah shucks. I will bet that joke has run it's course with the locals in this town. This is a rather large post office for such a small town. Nice friendly staff. My mail got to San Francisco the next day. Nice.”
“The Lakeport USPS office has some of the friendliest workers you'll ever met. They do offer all the services any postal office offers including passport, shipping and mailboxes. The place has been around for a while and I took of a star because they did not have some of the up-to-date equipments as other location. Still it is one of the cleanest USPS location I've been.”
8:30AM - 4:30PM
6054 E Hwy 20, Lucerne
Shipping Centers
“Thank you to the girl that was putting stuff out this morning. Uou went above and beyond when I asked if there was a possibility that my package was there. You could have told me I needed to wait. But instead you went and found my package and put it out for me to get. Thank you so much for being so kind.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Wonderful service, always very efficient and fast for mailing packages. I've also used him to print out an urgent document and scan it. The location is easier than wasting gas to drive 20 minutes each way to the post offices in Lakeport or City of Clearlake, and no waiting in line. A+ for the great convenience!”