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March 2024 by Maria Chacon
Very prideful woman wanted to charge me for a tape since I asked her to seal my envelope…petty woman..no other post office does that!
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March 2024 by Kim Moore
I have NEVER experienced such a sorry postal delivery service such as from THIS particular USPS office! I percent of the delivers are screwed up with the postal delivery spectacle (person[?]) NOT paying attention to the most important part of the address -- the BUILDING AND APARTMENT NUMBERS! We have approximately 40 BUILDINGS, with each have numerically numbered apartments; i.e. 1 through 5. THIS delivery spectacle (person[?]) only sees the apartment numbers and simply ignores the building numbers. Imagine how many number 5's there are out of 40 buildings!!!!! PATHETIC, to say the least! AND, I will not even attempt to discuss THAT rude Thang handling the customer service calls!!! WHAT AN IMP SHE IS!!!!!
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January 2024 by Tiff Lyn
Monroe is the kindest mailman !
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December 2023 by Joey
Drop off side says closed at 5:15 they closed it at 5:00 liars
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November 2023 by Richard Murdock
Sometimes the counter staff are slow
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October 2023 by Taylor
I literally never leave negative reviews but my experiences with this post office have all been so frustrating. I called in today to inquire about a package that was supposed to be delivered on Thursday. On the day the package is supposed to be delivered I get a notice stating the package was too large to fit in the lockers with options on how proceed on the back. Per the notice, I go online and choose to reschedule the delivery for the next day (Friday), check the “leave at front door” option, and receive a confirmation email that it will be delivered as requested. On Friday I continue to check the tracking and receive no updates and no package. This morning I call in to figure out what’s going on, only to be met with attitude and told they “don’t do front door deliveries to you community, you’ll have to come pick it up”. Okay fair, annoying but not a huge deal in the long run. My real frustration is with the lack of both communication and empathy in combination with the attitude I received on top of it. Why leave a notice with the option to reschedule and choose where to deliver if it’s not an option for the community I live in?? At what point were they going to tell me they couldn’t complete the delivery?? If I hadn’t called would they ever have followed up with me outside of the initial notice they left?? I’m beyond annoyed, if I had known from the start that they weren’t able to complete my delivery as requested, “Sorry, we’re unable to do front door deliveries to your community, please pick up your package at this location”- okay, no big… but that wasn’t the case. Maybe it sounds like I’m irrationally annoyed but this goes beyond today, I’ve had past deliveries that were 2-3 weeks late but it was actually the terrible customer service I received today that was the breaking point.
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October 2023 by Brisa Martinez
Worst post office ever, they never have enough help, there’s one lady who always looks mad and annoyed. Don’t go here if you can help it
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October 2023 by ana sanchez
About more than a year ago ..A nice mail carrier found my driver license on a gas station near by and returned it to my house..I couldn't thank that person because I moved but today I had a bad experience....I returned a mail that it was in my po box with no name only occupant so I opened because also on the envelope said notify sender new address or something like that with my last name on it..I told daquerri that it wasn't mine and she was so rude and asked why I opened if it wasn't mine and I told her because it doesn't have any name except occupant and then she proceeds to call next customer and just ignored me. Worst customer service
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October 2023 by George Cortes
They’re lazy, won’t deliver my dog food because it’s “too heavy”. Stop being lazy and do your job.
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August 2023 by Kymberly W.
This place is a piece of work. Our carrier races down the street while our young children are riding bikes, my husband confronts her and all of the sudden she is traumatized. She is lazy as all get out. I guess she found an excuse. When I complained to the postmaster, I was threatened to not have our mail delivered at all. Seriously?
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June 2023 by Jurupa V.
This is the most poppin post office in all of IE. Every night there's a fat taco stand and tailgating in the parking lot. There's a liquor shop across the street too! Everyone pulls up in both parking lots. Y'all already know everyone be getting drunk asf! Loud music and dank food! Definitely don't worry about the barbecue pits causing a fire cause the vibes be fire enough. The post office is closed and not using the parking lot half the time so why not let the locals party there. Who cares about federal mail. Come thru tonight! 5pm all the food stands set up! 1pm on Sundays!
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June 2023 by Carmelo C.
Zero customer service. They made a mistake and shipped to the return address instead of ship to. I took receipt to show and they still refused to fix situation. With it being there fault they said there's nothing they can do because they don't issue refunds. Post office don't issue refunds if they make a mistake was there response. So if I make a mistake and underpay will my package still go out?
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May 2023 by Jonathan Ramirez
I have had issues with this office delivering my packages on about a dozen occasions and it’s gotten to the point where if a seller sends their products using USPS I immediate decline and refuse to purchase anything from that seller.- UPDATE- for the first time I received a call from their new Supervisor Jorge. He informed me personally that my package was found and took responsibility for what happened and insured me these issues will be resolved. Didn’t make excuses which I can respect, just glad I can look forward to receiving my packages now.
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May 2023 by sherrie turner
Worst customer service I have received at a post office If you are looking for even a cent of customer service, don’t go here. Can not even give 1 star. Visited on 4/25/23 afternoon.
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March 2023 by gto 1982
2 cashiers more than 15 minutes of waiting on just 2 customers ahead of me. Not good at all
