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August 2024 by Dianna Hutton
I'm having a problem with the mail carrier not picking up my out going mail unless I have incoming mail. This has happened twice this week even though the flag is up. This is on Charles Ave, Mira Loma
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July 2024 by elisabeth covey
They are super helpful and hardworking. Have been going there for 20years.
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June 2024 by Esperanza Garcia
I was their at 3pm today, I was having 10 envelopes with Metter stamps,weighing my mail she kept putting her hand on scale, she got upset and cause i told her your weighing my maill Md hand on scale, she got rude and nasty with me embarrassed me front of the whole line. Saying after the 2nd time she was ok, and that the mail got weighed on the first time. Very rude mira loma post office.
mail
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May 2024 by Haneef Khan
Beware of Britney: Specifically for colored people. That's how I felt. Feelings don't lie.
I wanted to ship something.… She told me “It comes with insurance” $40+ shipping. (maybe she gets a commission on sales)
I was walking out. She said let me try without insurance. It went down to <$20.
Then:. I asked for a tape to stick the address on the envelope. She said we don't have it. You have to buy or come back tomorrow (the post office is closing).
I had a business account before: USPS shipped me boxes for free. USPS was not stingy like I see now. Maybe it's just Britney.
Other locations do have basic packaging supplies to help the customers Above and Beyond.
NOTE: you are not going to get any help with supplies at this location.
As a professional, she should have offered me insurance. NOT imposed on me to buy.
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March 2024 by Maria Chacon
Very prideful woman wanted to charge me for a tape since I asked her to seal my envelope…petty woman..no other post office does that!
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March 2024 by Kim Moore
I have NEVER experienced such a sorry postal delivery service such as from THIS particular USPS office! I percent of the delivers are screwed up with the postal delivery spectacle (person[?]) NOT paying attention to the most important part of the address -- the BUILDING AND APARTMENT NUMBERS! We have approximately 40 BUILDINGS, with each have numerically numbered apartments; i.e. 1 through 5. THIS delivery spectacle (person[?]) only sees the apartment numbers and simply ignores the building numbers. Imagine how many number 5's there are out of 40 buildings!!!!! PATHETIC, to say the least! AND, I will not even attempt to discuss THAT rude Thang handling the customer service calls!!! WHAT AN IMP SHE IS!!!!!
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January 2024 by Tiff Lyn
Monroe is the kindest mailman !
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January 2024 by Lynn
Monroe is the kindest mailman !
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December 2023 by Joey
Drop off side says closed at 5:15 they closed it at 5:00 liars
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November 2023 by Richard Murdock
Sometimes the counter staff are slow
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October 2023 by Taylor
I literally never leave negative reviews but my experiences with this post office have all been so frustrating. I called in today to inquire about a package that was supposed to be delivered on Thursday. On the day the package is supposed to be delivered I get a notice stating the package was too large to fit in the lockers with options on how proceed on the back. Per the notice, I go online and choose to reschedule the delivery for the next day (Friday), check the “leave at front door” option, and receive a confirmation email that it will be delivered as requested. On Friday I continue to check the tracking and receive no updates and no package. This morning I call in to figure out what’s going on, only to be met with attitude and told they “don’t do front door deliveries to you community, you’ll have to come pick it up”. Okay fair, annoying but not a huge deal in the long run. My real frustration is with the lack of both communication and empathy in combination with the attitude I received on top of it. Why leave a notice with the option to reschedule and choose where to deliver if it’s not an option for the community I live in?? At what point were they going to tell me they couldn’t complete the delivery?? If I hadn’t called would they ever have followed up with me outside of the initial notice they left?? I’m beyond annoyed, if I had known from the start that they weren’t able to complete my delivery as requested, “Sorry, we’re unable to do front door deliveries to your community, please pick up your package at this location”- okay, no big… but that wasn’t the case. Maybe it sounds like I’m irrationally annoyed but this goes beyond today, I’ve had past deliveries that were 2-3 weeks late but it was actually the terrible customer service I received today that was the breaking point.
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October 2023 by Brisa Martinez
Worst post office ever, they never have enough help, there’s one lady who always looks mad and annoyed. Don’t go here if you can help it
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October 2023 by ana sanchez
About more than a year ago ..A nice mail carrier found my driver license on a gas station near by and returned it to my house..I couldn't thank that person because I moved but today I had a bad experience....I returned a mail that it was in my po box with no name only occupant so I opened because also on the envelope said notify sender new address or something like that with my last name on it..I told daquerri that it wasn't mine and she was so rude and asked why I opened if it wasn't mine and I told her because it doesn't have any name except occupant and then she proceeds to call next customer and just ignored me. Worst customer service
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October 2023 by George Cortes
They’re lazy, won’t deliver my dog food because it’s “too heavy”. Stop being lazy and do your job.
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October 2023 by Manuel Valdes
Rude!!! And I thought it was only me ????
