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September 2024 by joe garcia
Took my motor in for a new topper and 3 months later it brakes they did fix it but game me a hard time they left dirty footprints all over the interior and trash they don’t have the decency to even clean up bathroom themselves plus they shady there. They want to charge you for every little thing even a quote I won’t come back.
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August 2024 by 1cbgirl
RV pros are top notch! The workmanship is beautiful, service is excellent, and office staff customer service is stellar. The RV pro team turned our Airstream dream into a reality. They listened to our ideas, patiently answered all of our "newbie" RVing questions, and provided their expert opinions to help us transform the interior as well as update and improve it's overall functionality, brining our 1973 trailer into the future. The integrity and workmanship of all involved provided the best possible outcome. We took our trailer out for the first time last weekend and everything was even better than we anticipated. I felt like a "glamper"! We will continue to use RV pros for any future repairs or additions and highly recommend them to others.
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July 2024 by Gary Gosliga
Don't go anywhere else. These guys are fantastic in the facility is freaking amazing. I was traveling through California and my RV and my air conditioner failed. It was a Sunday and I was worried sick. How am I going to find someone to look at my RV that is a true professional on Monday and diagnose the issue. I left messages for two companies and boy am I glad that I spoke with the RV pros. I called at 9:15 and believe it or not, I was extremely surprised when the person on the phone said "can you come in at 10:00?". I jumped to the ceiling and said I'll be right there. Within 30 minutes, I was at the facility and as I pulled up I could not believe what I was seeing. It was an incredible service center. I'd never seen anything like it. I walked in the office and within minutes I was walking out with a service tech.A minute after we discussed the issue, my RV was brought inside. A minute later they were working on my unit .Within an hour, the diagnostics indicated that I needed to replace the entire air conditioner. That freaked me out because I needed to be on the road immediately for a 3-month trip through the US and Canada. I had no place to stay. They said they'd look for an air conditioner and within an hour they had located one some 30 miles away. They dispatched the driver to bring the unit to the shop and immediately replaced my air conditioner with precision. I was ecstatic that I received such incredible response to my emergency and the attention made me feel like I was the only customer they had. I was on the road by 4:00 p.m. Happy and overwhelmingly appreciative. The manager and all of the staff from clerical to technicians were incredible. I even asked a couple employees if they liked working there and they said they loved it. It was apparent I was at the best place I could be. I live in Lake Havasu, Arizona and they are located in Jurupa, California; which is 4 hours away. I will not hesitate to drive the 4 hours to have any work done on my RV because of what they did for me. Their professional, shop cleanliness, and capabilities of their service capabilities factoring that decision. They do it all. Full interior exterior mechanical you name it.. Seriously, if you live anywhere in Southern California, make the drive. Do not go anywhere else. You will not be disappointed. If you're traveling through Southern California and experience problems, this is your go-to place for sure. Incredible! I can't say enough but I don't want to bore you with my enthusiasm. I literally cried when I left due to my appreciation and thankfulness for going the extra mile. I posted some pictures on Y.E.L.P... I wish I could have gotten The entire staff in a picture as well, but you will see picture of me with the service manager and facility manager I also posted some pictures of the facility. Again, I don't even live in the state, but I won't go anywhere else! Thank you to all the staff and management at the tire pros jurupa California. God bless you and wishing you much success. You deserve it
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May 2024 by Rosie Diaz
Great customer service. We live quite a distance from the storage facility where we store our fifth wheel. RV Pros picked up our fifth wheel from storage and took it to their facility for repair. Service advisor, Daniel was a joy to work with. He was knowledgeable, patient, and respectful. Communication was incredible. He kept me updated on the scope of work and the progress.
When the work was completed, my husband and I visited RV Pros, and Daniel went over all of the work that was completed, and because my husband and and I are “of a certain age” and are unable to climb onto the roof of our rig, Daniel had pictures taken of the repairs and sent them to us. We even had the opportunity to meet the owner of the company, Joseph, who also made us feel very welcome. Now that the repairs are complete, RV Pros will drive our rig back to the storage facility. This made the process extra easy and so convenient.
We previously had a bad experience (poor workmanship and terrible customer service). with the service department of the company where we purchased our (then new) fifth wheel, so I’m very happy to have found RV Pros — a reputable RV repair company with excellent customer service.
I HIGHLY RECOMMEND RV PROS!
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May 2024 by SimplyMeLauraD
We took our Class C RV to RV Pros for a list of inspections/repairs needed on our RV. Everyone was very professional and communicated every step of the way. So far we are happy with the service and will gladly come again for future repairs.
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April 2024 by Stephen Atadero
Great service, constant contact, photos, details and reasonable pricing. Ask for Daniel.
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April 2024 by Helen Fogle
Irwin was very helpful & knowledgable. Anyone we spoke to was very nice. The finished side looks great. The side was delaminated. We will return to this business! Thank you RVPros!
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April 2024 by Philip Cheng
Super-friendly, kept to schedule, and a highly knowledgeable team at The RV Pros. True expert at installation and safe connection of a separate DC wiring for a dedicated 12-Volt/USB charging outlet. Kudos to Daniel and his crew for a job well done!
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March 2024 by Andrew L.
This place is great! The people who work there are completely amazing! I’ve received the best customer service from this place. Completely better than any other RV repair I’ve visited in the past. The manager Celia was very professional and made sure everything was taken care of in a timely manner. Prices are better than most places I’ve been to in the past as well. I will definitely go to this place again the next time I need a repair or somewhere to store my RV.
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March 2024 by Mike McGill
Most unprofessional set of workers I've seen in a while, no you "can't find me as a registered client " . 7 people on a forklift? Employee making false police reports and committing assault and battery on public property .I don't have to be a registered client to see that...
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March 2024 by BRAULIO HERNANDEZ
Great customer service from start to end!I called when it was almost time for them to close, they lady who answered was super nice and polite. She then got Irvin on the phone and I he was able to help me in regards to why I was calling, even when the extra mile by sharing with me some additional needed information that will probably help another business! The way I perceived his actions and positivity was like - The Sun shines for everyone, if they prosper I will prosper!Really glad I called and I wish you guys all the success as well as great health to continue enjoying life!
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February 2024 by Vanessa C
I just called and the lady laughed said “Hold on” and hung up! They didn’t answer when I called back. Very unprofessional from the first phone call! I didn’t even get to ask my initial question. Good luck with that business because I will take mine elsewhere! Can’t even get through the first phone call is a bad sign! And yes if a business hangs up on me I will leave a review because I’m all about professionalism! Must be a family business or friend who answered. I don’t know but just a heads up, not cool of them.
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February 2024 by Brian Sacks
Juan and Daniel were awesome!Thank you guys for doing a great job repairing my rig! I definitely look forward to your services in the future!
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January 2024 by Dean Owsley
You should probably fire Celia. I've never witnessed such unprofessional behavior in my life. Good luck if you take your rv to this business. I wouldn't.
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December 2023 by David Wale
Seen the video! She is a firecracker but definitely not a professional.
