Propane near Jamestown, CA

“Driver was very competent, and HONEST! We ran out of Propane in the middle of the last snow storm we had, I called the home office, & local Office, we got our tank partially filled that day..The Local Office tried to charge us $175 to re light the pilot lights, etc, IT DIDNT NEED THAT SERVICE! I turned off EVERYTHING USING PROPANE ( there was still gas in the line, the stove fired right up! ) and let the DRIVER KNOW…he didn’t charge us for a Service that wasn’t performed. Thanks, Buddy, Jon & Kim Ps: he suggested we put a monitor on the tank, so we could know if we were getting low..WE ARE BOTH PERMANENTLY DISABLED!!!! And the utilities here are outrageous, we can’t afford dual pane Windows, or Solar right now, my wife is having surgery soon…and the co-pay is going to dig into our savings.. DON’T YOU THINK ITS ABOUT TIME THAT YOU ADJUST YOUR RATES FOR LOW INCOME , OR DISABLED CUSTOMERS? I’d write a “Letter to the Editor “ if you did…and you’d make life a little easier for us all, thanks, Jon & Kim”

“I have not been in my home that long, and the former owner left and did not show me how to use the fireplaces. I have never had propane for my heating before or gas fireplaces. I was smelling a faint smell of gas in the bedroom fireplace, even though it was turned off and the pilot light was off. I called JSWest, and Jenna was wonderful. I explained the problem and she got a technician out to me within 30 minutes.Kayla was my service person, and she showed me how to use the fireplaces.She took her time and I wrote down the directions. Then she had me light it. She used her gas tool and spray and found one of the connections was loose and she fixed it. She was great! I have called JSWest before to try to understand my bill, and the person on the phone took their time and explained the way I can compute my propane use myself. I wrote down the formula, and now I can read my meter and be pretty close to knowing what the bill will be. Thank you JSWest for being so patient and helpful to a fairly new client who knew nothing about propane systems.”

“Showed up today at the cabin, (memorial day weekend) found we had a small propane leak. Called the after hours number for JS West, Victor the on call service technician was on site shortly and repaired the issue, very professional and efficient. Thank you for the awesome customer care.”

“Switched to Campora last year after being fed up with the national company we had. It's been a night and day difference. Prompt service, friendly staff, and competitive pricing. Reading the negative reviews makes me wonder if they are for a different company or it's from their competitors. I have nothing but praise for them.”