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June 2024 by Cristian Knorre
I went to do my passport ?. Excellent service of Delfina.. she help me with my application. I don't have to wait weeks for an appointment. I did one day before to my appointment. Thanks Delfina. You are the best. We need people like you 8m the Post office.
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March 2024 by Alaymarie Stevens
Very nice service ?
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January 2024 by Pat. A.
A really good experience at this Post Office.I had to get a passport and was helped by a really nice guy named Michael. Michael was absolutely outstanding in customer service and knowledge.
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September 2023 by Chris Polte
Great customer service
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September 2023 by Boi Luu
I have an appointments to do passport here. The staff is very kind and they did quickly. Amazing and made me surprise when they finished my application only 6 minutes.
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August 2023 by Jan Moberly
Nice clerk's who are very helpful.
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May 2023 by Dennis Đặng
Delphine (if i spelled her name right) helped me with my passport today. She was very nice and made sure that I understand the entire process. Make sure that you have an appointment with them, as very little USPS post offices do walk-ins anymore. I am not sure why many people have problems with their service, the workplace there seem very friendly. When I was there, there were two lines. In the far left, Delphine was helping folks with a passport appointment. And usually there's a few people in the back working on parcels. But if you need service, make sure to ring the bell in the middle so that you can be seen.Regarding my passport experience, make sure you have all the required paperwork. Allow me to say this rashly that this is not a daycare, so please do your due diligence in filling out your parts carefully. All the required paperwork you need to bring is written on the DS-11 form. I've brought in my DS-11 (new passport application), passport photo, original birth certificate, birth certificate photo copy, and front and back copy of my drivers license. If you have not photo copied them, don't worry, they can offer to do it for you. They do accept cash (no exact change necessary), and visa debit card through money order. On that note, if you don't live in the area be aware that your debit card company may decline the transaction to avoid potential fraud. Delphine said that's what probably happened to me. So, I'd recommend bringing cash. After 4 weeks, Delphine said you can check the status of the passport online.Also if you don't have a passport photo, Delphine will point you to a shop that can take one for you nearby.I probably won't come back here, mostly because I don't live in the area. But, I hope Delphine gets all the opportunities she deserves!
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February 2023 by Lucas S.
If I could leave 0 stars I would. The postmaster here is a complete inconsiderate a******* He literally returned my paychecks to sender because I was in middle of dispute with landlord who wouldn't give me my mailbox key. So I had my mail on hold here. He took it upon himself to remove the hole then when I was upset about it he called the cops and had me trespassed off property now I have no way to get any mail it's ridiculous and should be illegal He has f***** my life up so much I can't even.
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January 2023 by Rachel C.
The postmaster actually answered the phone, helped me figure out why my package wasn't delivered, called the mail carrier to make sure the 2nd delivery attempt would be successful.. and did it all with a great attitude. Very pleasant experience!
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November 2022 by Lady Day
Just horrible! I'm so frustrated that they can't deliver packages to your house, because good luck getting your package if they have to hold it!! You'll most likely not ever see your package. It's usually lost. If ordering from Amazon, I suggest using the Amazon Hub
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September 2022 by Uninspired_Otter
If you're not gonna deliver a package, at least pick up the phone so we can figure out where it is.
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June 2022 by Jonathan Westbay
I was just stopping by to check the hours and cleanliness of the facilities.
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June 2022 by Mark Merritt
The ONLY reason I am giving this post office one star is that I cannot give it less... Routinely we get skipped if the mail includes a package... To try to get information from the \\\"postmaster\\\" is an exercise in frustration... Most of the time, they refuse to answer the phone even during \\\"business\\\" hours... There's a very good reason that I have thought for the last few years that the Jackson pos office is where USPS sends its worst manager just to wait out retirement... Too much work to fire her..m
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February 2022 by Sean B.
I love this post office! A great staff that have to deal with a lot of bureaucratic elements as best they can. A lot of the frustrations that people have are more systemwide due to the kneecapping of postal services by the previous administration during election sabotage. Don't blame the nice folks at the PO for doing the best they can!
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February 2022 by Jerold Wallace
We have 2 small post Box stands and 3 of the large mailboxes for large items. Since March of 2021 one large box has a key broken off in the lock and one has the locking mechanism gutted. Therefore most allow are packages left at Jackson Post office.. It would be nice if the Post Office could find time to fix this issue. One more month will be a year.
