O'Reilly Auto Parts in Jackson, California, is known for its exceptional customer service and knowledgeable staff. Located at 12440 Jackson Gate Road in the Jackson Gate South shopping center, this store offers a wide range of auto parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the professionalism of the staff, with many sharing positive experiences about how they went above and beyond to assist with specific needs, including ordering parts not available in-store. The store also features services like resurfacing brake rotors and drums and making custom hydraulic hoses. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit. While some have noted the store's location as slightly off the beaten path, they consistently report good experiences, finding the staff friendly and helpful. Overall, O'Reilly Auto Parts stands out for its commitment to quality service and customer satisfaction, making it a go-to destination for auto parts needs.
