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July 2024 by H F
Service is mediocre.
Feels like 2001 due to calls dropping from walking a few feet away
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January 2024 by Luna Fleig
They were closed
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January 2024 by Stevegardner Stevgardner
The best experience ever . I mean ever and I'm 63 . Helpful,friendly,patient.
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December 2023 by Chris Senteney
Teresa the manager is delightful helps with everything give her a raise
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July 2023 by Francis
Teresa is excellent, very knowable and helpful employee. Much appreciated for the thoughtful service!
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January 2023 by Victoria F.
I've had cricket for over 5 years of service and I love them! They are always extremely helpful both over the phone and in person. Today I had to go transfer my iPhone 8 to the 14 pro and I was terrified to lose all my pictures.(Per my last upgrade mistake doing it solo) Theresa the store manager was so kind and knowledgeable, I appreciate her going the extra mile for me today. Definitely happy with my service, rate, and experiences.
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November 2022 by Johnny Oliveira
Always very helpful, and go as fast as possible. Never a bad time I go into this cricket store. Hello moto LOL
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August 2022 by Joel
Easy peasy! New line added on to our account, Thanks!
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June 2022 by Heather Fogal
**Update: customer service is TERRIBLE!Absolutely hate this place. Go anywhere else!!!Asked tweaker staff about discounts- none.Manager said they do honor medi-cal discount & could not refund me but will add to next month. Not happy with the customer service thus far.
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November 2021 by Billy
Easy peasy! New line added on to our account, Thanks!
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October 2021 by Adam Pares
You seriously need to hire people that know how to do their job. And if you're trying to call them to get any information, good luck. NOBODY ANSWERS THE PHONE, EVER
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August 2021 by Bi-Polar Burnout
They didn't have the phone I wanted in stock. But Teresa was very helpful.
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March 2021 by Spencer Cser
Teresa is the best. Great service even at closing time.
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March 2021 by alcantarcarlos7
This cricket has to be the worse in exsistance, employes are extremely rude and unhelpfull, I purched a phone late tonight after work and a lady there didnt even mange to activate my phone number and according to cricket "a phone purchased in-store MUST be activated in-store. This employe handed me my phone after having comfirmation code for icloud, instead of skipping past icloud login and simply enter a order code that only she at that moment had, I am now losing money and time, not to mention the headache do to this persons incompitence.
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February 2021 by Melody P.
Extremely happy to have a store like Teresa. She is way to good at her job. Deserves a raise. And some. Not only does she make sure she takes of every customer anyway she is able to. But she often goes WAY above and beyond with her guest service. She is a fantastic asset to this company. Not only am I thankful to be a representative at her Cameron Park store, but I'm proud of her accomplishments and how much she has grown and helped me grow. Not just at the Jackson location but here at the Cameron Park location as well.
