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May 2024 by frankie jauch
Amazing service! Took our audi here back in October 2023. They did the repairs and we got the car back. Since it was winter, we did not try the A/C until a few months later. When we tried it, it was not functioning, so I called Crash Champions and they had me bring it back. They ended up replacing the condenser under warranty. Good as new! And they detailed the car on top of it ? Amazing service!!
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October 2023 by jayden c.
went in with a question about car detailing and he went out of his way to help me out great guy
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August 2023 by Logan Smith
Listen to my story. Bucket up buckaroos!Walked into the main office of Stymeist autobody with the intention of getting a quote. This would have been around 30 minutes after they opened for the day. I was asked if this was through insurance or out of pocket. I replied, out of pocket. I was immediately given a card for their other location (Crash Champions) and told to contact them.A week or so later I walked into Crash Champions. Asked for a quote so they set a date. A few days later I showed up for the appointment. The manager of the location did a quick walkaround. I told him what happened, how the damage is likely all cosmetic/body. Frame should be fine as the vehicle only rolled onto it's side. He then gave me the run around how they don't have a device to work on the frame so I should go back to the main location. I told him I had gotten their info FROM the main location. So he texted "Gary" I think it was, the manager at Stymeist. Told him I would be headed over there and was looking for a quote. I drove over to the main location, they seemed to have gotten the message as the receptionist had a look on her face like she had done something wrong when I arrived.She set a date for the quote with their employee Wendy. I showed up for quote at the appointed time/date and met with Wendy. She took pictures, was writing details, and generally asked how/why, etc. questions. She asked if I would like to wait around until the quote was completed. I replied, I had just gotten off work (night shift) and wanted to sleep. She said it would take till around 12pm of that same day (it was 8am-ish at the time of quote) to get the quote completed and she would email me. I told her that sounded great.Woke up later that day, end of that day, no quote. Hmm, maybe she got busy. Second day after the appointment, no quote. I called on the third day (after the appointment). I got another tech (male) who said Wendy was not available (go figure), he patched me through to her extension. I left a message to please email me the quote asap. Never got an email or phone call back.Horrible customer service. Take your business elsewhere.I would recommend "Howards Body Shop" in Sutter Creek. I called and that same day the receptionist told me to come in and they would get me a quote, which they did.
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August 2023 by Anthony Strazdins
Hit a deer and my car was repaired, when I got it back I noticed the water going through the hood into the engine, also they forgot to put a bolt on my window washer under the hood so when I went by a diesel truck it blew off my shield on top of the car and took the hoses for the window washer with it. I wasn’t really upset but when I brought my car by to show the adjuster he right off the bat said “don’t start this”. I was taken back by the quickness of not offering to make it right. They did good with on my first car I brought in, but something changed when the business changed. It’s one of those places when they’re taking a check they put on there best customer service but if anything they did goes wrong, they are quick to be defensive or discredit you. I asked when they could look over my car for an appraiser they said “they are really busy and it would be 30 days”. There is just a tension in the air when you go there like they are ready to pounce if anything does not go in there favor. I don’t think they are what they used to be and there is new ownership. Never trust a place when they make you feel your in the wrong rather then having a conversation to get the car fixed, they did not do properly.
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February 2023 by christy albrecht
I've had work on 2 vehicles previously years ago, And was very satisfied. This time I've had nothing but problems. when I got my car back I was so disappointed.I felt they were very unprofessional and did not do a good job. My brand new car that I left in prestine condition came back in worse condition than I dropped it off. Yes, they fixed the small chip on roof but Not only was the inside liner dirty, I had to go back twice to get them to clean it. I still have a little grease stain that won't come out. And now my seatbelt is broken and will not move up or down on the track. I'm so unhappy with the work that i dont want to even take it back to have them touch it. I absolutely do not recommend!
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February 2022 by Julie Lynch
Great people and great work
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July 2021 by Sue Hohl
Wow! Craig and Katie we wonderful. I had a problem with my trunk not sealing and water was able to leak in. Craig crawled into my trunk with a closed lid, no easy feat, while Katie water sprayed the lid. The leak was found. The repair was quick and no more leak. Friendly, efficient and helpful. Then they told me “no charge”.
I can’t recommend them enough. Will definitely be a return customer.
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July 2021 by Ee Cc
Stymeist Auto Body EXPRESS in Martell is absolutely the best. They offer an unparalleled customer service experience, and they take great pride in their work. My car looks better than new, more importantly, they were able to work around my schedule. I actually missed my original pick up date, and they held onto my car for an extra two days until I could pick it up. Additionally, they even washed and cleaned my vehicle before I picked it up. In fact, they cleaned it twice, once on my original pick up day, and then again two days later when I actually was able to pick it up.
They are so amazing you will want to damage your car twice, just so can go back and experience their amazing service all over again!
