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November 2023 by Michele Bronstein
The tour was informative and Ana was great at answering all questions we had. Sadly, we were not able to see an “actual” apartment but were directed to the website for details about floor plans and pricing but having an actual suite to see while there would’ve been really helpful. Ana seemed to be friendly and appreciated by the residents we encountered while touring the property which made it seem like she is a “good adult presence” for the students living there. I would suggest working toward having a list of students’ units available with advanced tour notice so that prospective students can get a better idea of the finishes and furniture inside the suites. Regarding the students’ privacy, I think there are many ways to provide incentives to the one or two units’ occupants that would make this an option for possible future residents. The details of the living space are hard to get a feel for from a “floor plan” simulation on the website.
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November 2023 by Riya Sharma
I went to ask some questions about my account and the leasing term 2024-25. Anna was friendly and helpful in answering our questions. The leasing process was so easy. We got the whole thing done there at the moment, and Anna was there to help us. The entire experience was so sweet, fun, and accessible. I loved it!!!
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November 2023 by Rubi Perez
This is my first year living at The Loop apartment complex, so far it has been a great experience. Both the Leasing Team and Maintenance have been super quick with getting questions and or maintenance requests answered/fixed. One of the main contacts for the leasing team has been Ana and she has gone above an beyond to make me feel welcome and valued as a tenant. Luis does such a good job and is super quick to help once maintenance requests are made. Overall, the community within The Loop apartment complex is great to be apart of and I'm super glad to be able to renew my lease and prolong my stay at The Loop.
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November 2023 by Ally D
Hi! When my roommates and I started looking for apartments, we chose the Loop because of its great location, and that it came furnished. However, what made us love living here and want to continue to live in this apartment complex, is the community that is built here. This includes the frequent community events that are held, or just seeing friendly staff that are here to help. For me Ana from the Leasing Team and Luis from maintenance have worked so hard not only to respond to any issues I had asap but they make sure that everybody living here feels welcomed and cared for.
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September 2023 by bella cam
I love it here :). During move in week, we had a lot of fun events on the rooftop with free food and engaging activities to meet other residents. The apartments are really nice and very clean. I have the most beautiful suite in my opinion! I also love my roommates, and I'm extremely grateful, especially because I'm a first year. The staff is extremely friendly. Shoutout to Kaelen, the most personable girl I've ever met! Thank you to The Loop for making my freshman year great. ?
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September 2023 by Taylor Modrcin
Living at the loop was a disappointment. The microwave was broken when we got there. We submitted multiple maintenance requests to fix it yet it never got fixed and I’m guessing that will be taken out of my security deposit too. The contract said I would be getting my security deposit within 21 days of my lease ending and it’s been 30 and I still haven’t received it. One of the laundry machines did not work for nearly the entire year until they started doing tours for upcoming residents, also with how much we pay, the laundry should cost less or nothing at all. The elevator and wifi would stop working so often to the point where I would specifically do tests and homework elsewhere on rainy or windy days because I knew it wouldn’t work. The front desk workers were rarely at the desk and didn’t seem to take anything seriously. One of my packages got stolen because they weren’t doing their job and they never did anything about it. It’s completely overpriced and definitely not worth it.
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September 2023 by Robbie Carter
Lived here for just under a year. Although Cardinal Group management is less bad than some other Isla Vista property management companies, my overall impression was nonetheless awful. I’d summarize my experience here as unprofessional, taxing, and poorly staffed.On the other hand, it looks pretty from the outside, and the location and view are unbeatable. If those positives are worth it, just come with your expectations tempered.
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September 2023 by Yasmin cherry
luis always helps when somethings wrong hes amazing!!! the the people that work here also also amazing as well! so many cool events and cool people. love the apartment set up as well :)
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September 2023 by Yasmin C.
the people that work here amazing! kaelen who works there is also like kinda the most awesome perfect super cool most helpful human being ever, many cool events and cool people. love the apartment set up as well :)
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July 2023 by Rachel Little
I loved my tour and felt like all my questions were answered and I had a good idea of the Loop experience by the end of the tour. My tour guide Kaelen was very helpful and welcoming. The Loop is a great apartment complex and I hope I get to live here.
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July 2023 by Quinn Dupies
The staff is great!! Kaelen answered all my questions and gave a great tour. She greeted our entire group immediately after walking in and managed to multitask and give attention to all potential residents!
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June 2023 by Sierrah Lara
I’ve had a great experience at the loop! A current resident for 2 years now. The staff is always super responsive to any maintenance requests or questions that I may have. Any request I have gets responded to very quickly. The building always has a staff member out front in the lobby so it always feels secure. Definitely an upgrade from past experiences in IV.
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June 2023 by Allison Sobieri
My favorite part about Loop living is the responsive maitenance orders. Louis, the full time maitenance staff is quick and does a fantastic job around the complex and in my unit. Whenever I put in a work order, the problem is almost always fixed with 24 hours, even if it's something as little as a lightbulb going out that I can't reach. Louis puts his heart and soul into his work, and he makes the Loop apartments a comfortable and safe place to live in for a student living on their own for the first time.
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May 2023 by Nick Cimino
Jaali provided exceptional service and was super sweet and accommodating every step of the way in the leasing process! She made everything super easy and made sure that all my needs were met throughout. :)
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March 2023 by Tyler Terrell
Overall great place to live. Perfect location for everything IV and UCSB. Access to bus system is in close proximity. Security is pretty sound compared to the houses in IV, and the fob system is pretty convenient. Some criticisms would be that the gym equipment is outdated, and needs to be replaced. Management is very kind and the maintenance guy does a great job.
