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“The service is very warm and friendly. I feel very comfortable. They also handle the customer's business very attentively. Thank you very much for the service staff's help.”
“This is the best branch in SGV area. Always welcoming and they answer all my questions promptly. I highly recommend coming here, they also have easy parking and is located right next to Ralphs.”
“CTBC is a well know international bank. The staffs are very professional and friendly, especially Mahina Zhang. Also, compare to other banks, their interest rate is very good. Highly recommend!”
“I'll start off by stating that Alfred and his team of professionals are hands down the best Tax preparer's I have ever had the pleasure of doing business with. Accommodating and kind... they ARE NOT a cookie cutter Tax service and treat you like a human being. I'll give you the Bullet points: * PROFESSIONAL!!! these people know what they are doing!! They sit with you and take the time to discuss the nuances of your particular tax situation. * Accommodating!!! I literally ran in last minute and Alfred immediately scheduled me. Go see them. They will take care of you”
“This is the CTBC branch at rowland heights, CA. Hillcy Hsu explained the CD promotions to be me very clearly and was tremendously helpful in explaining the different options that they have.”
“Rodrigo was very helpful and super friendly, I really appreciated his caring into any questions or concerns I had. New to this bank and I’m loving it already. (:”
“I was recommended by a family member to apply for a membership here. My experience with Prospectors has been great, one thanks to Flora who has gone out of her way and provided me with one on one service. She was able to go above and beyond to deal with my 2nd mortgage loan and help me get things aligned. She is continuing to work with me to provide me with the service I need and I appreciate it. When you walk into this branch you can feel everyone is there to help you. I will use 100% Prospectors FCU for future loans and recommend others give them a chance.”
“I have had excellent service with SCE Credit Union. They provide all the necessary tools to take care of all banking transactions, particularly Apple Pay, Zelle, and more. They've offered these products for years. I highly recommend this credit union and have gotten several friends and family to join them over the years,”
“Sharon provided exceptional service to me and my family at East West Bank. She was highly detail-oriented, responsive, and thorough in handling all our needs. Additionally, she was very patient throughout the process. Her professionalism and attention to detail made us feel confident and assured in all the services provided. We greatly appreciate both East West Bank and Sharon's help.”
“I give Golden Bank, Rowland Heights office a five-start rating because their customer services and online banking services are outstanding. I am extremely happy to have found this bank for my business transaction needs.”
“I opened accounts with Tina Hsu many years, she takes care of all my accounts like her own. She is so professional, caring and knowledgeable. I will follow her whichever bank she will works with. I am so appreciate and satisfy with her service. I will highly recommended to all my friends to her.Jamei Beck”
“Been going to this location for years, even got my family going here now as well. Absolutely love this bank. Always friendly and helpful. Always parking available, even when they’re busy I don’t wait long. ATM outside, very clean inside, love the coinstar machine they have inside. Highly recommend and will definitely return. Wish they had more locations further east.”
“Great banking experience at the Arcadia branch. Michelle was very helpful and patient with all of the questions we had about small business financing. Highly recommend CTBC!”
“+Friendly, helpful team+No long lines, quick and easy+Two convenient locations around the BP/Glendora area.+Free checking, mobile app, flexible options, quick and immediate assistance via phone support.”
“This is the store with the best service at East West Bank, especially Ms. Xiaoping Huang, who works hard and has a warm and polite attitude. I would rather travel a little more than come to this store to handle business.”
“Vi Peng went above and beyond finding ways to connect me to the right department which is GTS to help me resolved my issues with online banking set up, and also suggested the best and efficient way to do banking transactions in order to meet the cutoff time for the day. She deserves to be the role model that other EWB staffs implemented on their standards to help clients. ?”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”
“Johnny does what he can to fix an issue in a timely manner. Always friendly and laughing . LeeAnn is always going out of her way to help and is such an amazing Front line face for Chase.”
“I've had a great experience at this Walnut branch! I would like to say a big thank you to Robert G. for helping me out on establishing my membership and walking me through other financial services in great detail! He has been very helpful and friendly, with exceptional customer service. I'm truly thankful for his help. If you are a SchoolsFirst member, I highly recommend this branch!”
“This Chase branch is awesome. Called to schedule an appointment and was very friendly over the phone. Opened my business account here and Raul was very professional. Explained everything to me regarding disclosures and was really nice. Sherry the manager came by and introduced herself and was very welcoming. I will keep coming to this branch from now on. Love the vibes”
“In my almost 75 years of living, I have never ever been treated better at a bank. Specifically, I am speaking about Assistant Vice President, Andrew Pijanowski at the Sierra Madre branch. I met with Mr. Pijanowski over an issue I was having with my account. Not only did he handle it efficiently and competently, he made a follow-up call to me to make sure I knew the problem I was having had been resolved. Cannot say enough about this man's work ethic and kindness.”
“Went in to sign some documents, and everyone was very kind (even the security guard). I didn't give it 5 stars because I think they're a bit behind on communication between their branches and that's definitely something they need to work with.”
“Hanging out at the atm yelping. Lol. This is the closest one to me. Most of the time, free space for parking right in front for me to park. I'm lucky with parking again!!”
“I like this branch, the staff are always polite and friendly, I want to say a special thanks to Sandy's outstanding service, she resolved my direct deposit issue and printed checks for me in less than five minutes, Fast and Excellent Service!!”
“Been a member for about 8 yrs ...and was about to become a member somewhere else but Armando the branch manager @ Arcadia LISTENED to my issue. A true asset to the Foothill community hopefully the entire board of directors know what an outstanding employee they have with Armando. Now I'm looking forward to many more years to come with Foothill.”
“5 Star Service! I was referred by my boyfriend who had great things to say, and I was in the market for a new bank. Michael was extremely helpful, professional and friendly. He explained everything so well I had no questions or wondered what I signed up for. I couldn’t have asked for a better experience! And we even did a zoom meeting with Aaron who was helping out at another branch, and the two of them worked their technology magic! Thanks to both of them for all their help! I’m so happy to be a customer!”
“WOW Words cannot explain what a great job Ms. Rebecca is doing at this location. It's so clean I'm here I can eat on the floor and to top it off the customer service is great. THank you Brittany you are doing exceptional too. Remember this The Gift is without repentance. Meaning wherever you go the leader in you goes. You have to step and lead. I know I run run run and always land in the same place. Let ur light shine”
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“I worked with Basel today and he was wonderful. What I liked most was his willingness to take the time to speak with me at length about my concerns. I appreciated his kindness and friendliness during our meeting. He’s a genuinely nice person and so informed. I enjoyed his help. Thank you Basel.”