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December 2022 by Carmen C.
My husband has an account there yesterday he went there and he had to get buzzed in for some reason they wouldn't let him in he wanted to do a transaction they asked him to takeoff his mask he did but they still wouldn't let him in. This bank does not have online banking I don't understand why it's still in business I'm asking my husband to move his account out of there because you can't get in what the hell do you want to deal with a bank like that.
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October 2022 by T C.
Such a great bank. The lady's are so nice. They all greet you as you enter and they always help when we need help. Been with them for years.
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February 2020 by Henry Cano
For some reason, this bank is UNABLE to cash checks THEY ISSUE. After wasting 40 minutes of my time having me wait for them to call other branches, I was finally told that they would be unable to cash my check. This is NOT THE FIRST TIME THEY DO THIS. They apparently even have a record of the previous issue, however they STILL are unable to address it. Pretty pointless for a bank to be unable to DISPENSE FUNDS. This is the reason people steer clear of credit unions. Ultimately, it's much more simple to bank at one of the big names.
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September 2019 by Dale Curnes
It's a great bank their nice and friendly an helpful in all your needs
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April 2019 by Rita Gomez
It was quick & easy. Thank you ladies for your assistance.
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August 2018 by A A.
I went to cash a check around 1pm(at the Glendora location), they called the check issuer and received an ok to cash still they weren't able to cash the check until they received an "ok to cash" from a department in their banking. They advised me they would give me a call as soon as they get an ok to cash the check. I left the bank at 2 pm and never received a call so I went to the nearest Pacific Western Bank (Irwindale)the next day and asked for an update they asked me to wait for a few minutes and I have now been waiting for half an hour.
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April 2014 by Matt D
The workers here are a little two comfortable with their jobs and not too outgoing. Its better than a Wells Fargo at least. I only use it because they bought out the branch that was here before. The previous bank had amazing and friendly service, always remembered you but this bank fired all those people.
