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March 2024 by Craig R.
If you want great service and watch your BMW or Mini Cooper repaired the right way Make sure you contact Ben he will make sure that you have a great experience You won't find a better place to take your BMW and Mini Cooper!!!
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March 2024 by Liza Xu
Ben Parker is patient and experienced in Mini Cooper issues. Coolant keeps dissappearing as if some parched cow is hidden in the coolant tank, then warning sign of engine hot keeps popping up. So just one try, Ben Parker diagnosed and fixed the broken housing. Reasonable price and time used to restore my vehicle to working manner. He offers a membership program that all moneys paid into the program will go towards future maintenance or repair, with 5% dicount on parts & labor. Discuss the plan before getting anything fixed.
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February 2024 by Lucas Cheng
Very satisfied
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January 2024 by some body
Okay my turn. I learned about Ben and his shop on YouTube, been watching his videos for about a year and read all comments, all sounded good but still was skeptical because of my past experiences with other shops. My mini stopped shifting to 4, 5 and 6th gear, so I took it to BMW dealer, and they quoted me $17k to fix, conveniently there was another Mini they pointed out for sale at $17k. I guess they just wanted to sell me a car instead of fixing mine. Another repair shop quoted to replace the entire transmission for nearly $7K. Fast forward, nearly a year later I called Ben, and immediately told me what the problem was and quoted me a price without even seeing the car. I am not going to say what the cost was, but I can tell you it was nowhere near what these shops quoted. Took it to Ben (2 hour drive) and within 3 days the transmission was rebuilt. My mini now drives amazing. Thank you, Ben!
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July 2023 by Ignacio
First time taking our 2014 mini cooper to this local mini cooper repair shop. Ben was great. He was able to diagnose problem with our mini cooper right away. I took it to the shop end of day Monday and the car was ready Tuesday morning.If you’re looking for a local mini Cooper or BMW auto repair expert, check them out. I strongly recommend mini Cooper experts.Services: Electrical
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July 2023 by Chad Holmes
Knowledgeable shop,good service ...service car with short notice in an out...?
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May 2023 by Mercurio
This review is overdue. Ben is such an honest and trustworthy mechanic! And a honest mechanic is hard to find. He tells you how much is expected and pricing is much lower than most places I've checked. Took my mini in. It wasn't speeding up, and the (ENT?) light went on. Within an hour checked it, gave me the estimate parts/ labor, and was fixed within that hour. On another occasion, I called him about an estimate on my car honk not working and seat stopped going down. Instead of telling me to bring it in and charge me a diagnostic fee and to fix, he gave me a solution over the phone. Said to change fuse and to check seat for any change that may have gotten stuck. Also his playlist is ?. Got a new artist because of him. Which I'm always happy to find good music!!! As much as I don't want to take my mini in to get fixed cause who does, I'm definitely only coming to Ben from now on!!!!
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April 2023 by Peter Gasparrelli
I am 72 years old and I have never had a mechanic that I can trust as much as him Ben Parker is the best you need to check them out if you have a Mini Cooper or a BMW. I am a Vietnam veteran and it's hard to trust anyone I've been around a lot of mechanics before and I really trust this guy with all of my cars so give him a try tell him Peterman sent you.Services: Battery
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February 2023 by Rodney Olson
Ben is honest and really knows his stuff. I live in Palm Springs and there is only one Mini mechanic in the area and they’re ridiculously expensive and want to do things you don’t need. I came across Mini Experts in Irwindale. It was quite a drive but well worth it. Ben did the repairs on my Mini in 3 hours and now my Countryman drives great. It’s been several months since the work was completed and all is still great. Ben is now my go to mechanic. I mentioned repairs that the place local to me said I needed but Ben said they were not needed. There is a reason Mini Experts has a 5 star rating. Thanks Ben!
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October 2022 by Haley Nonya
I spent 4 grand at another shop that had my car for 6 months just to tell me it's a lemon. Let me tell you, Ben fixed my car over the weekend for a couple hundred dollars. I will always drive the 30 min to see him because of the peace of mind and his incredible mini cooper skills.
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September 2021 by Vanessa D.
Took my daughter's car a few times and Ben always provides great service and fixed the car on time and prices were better than most places. There was even a time when he said I should go to the dealer to double check that a particular part wasn't still covered. Honest and reliable.
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August 2021 by Ed W.
Dealer quality parts and labor minus the dealer prices. Won't be the cheapest, but they definitely know what they are doing. And if you own a mini, you'll agree that it makes all the difference. Quick and responsive. They don't hide any costs, they tell you exactly what the part and labor costs.
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July 2021 by Armando C.
Ben was a great guy. Very professional and accommodating as I had called for a cosmetic job on my car. He scheduled me and appointment, performed the job quickly, and am very satisfied with the job. Will be coming here more times in the future.
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July 2021 by Jordan E.
I went today because my Mini Cooper ac wasn't working properly. I have had issues in the past where the ac was never really cold and eventually it just wasn't cold anymore. I had gone to the actual mini dealership and they supposedly did a recharge and refilled the freon for my ac but I still never really noticed that big of a difference. I really needed to get it fixed because the hot weather lately hasn't been fun. I found this place and saw the amazing reviews so I decided to see if they could help my car. The owner is very helpful and nice and I overall had a great experience here. The price was very reasonable as well which I appreciate especially being a college student haha. They did a recharge on my ac and it took about 20 minutes! oh my gosh!! My ac has never been this cold ever. I hope it stays like this and there are no other issues with my ac system. If there is I'm definitely coming back here, thank you so much!
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June 2021 by Ronnie G.
I was having starting issues with my Mini Cooper. I brought it in, Ben ran a battery test and confirmed I needed a new battery. 20 minutes later my Mini had a new battery and I was on the road. This is going to be my new go to place when I'm having issues with my Mini Cooper.
