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July 2023 by Brenda Sotcan
No help
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September 2021 by Zoë Oliver
This branch seems to be CLOSED, the building is actually under construction at the moment and is NOT owned by Wells Fargo anymore. I was told by the building owner next door. Can't believe I drove all the way out here and no sign or anything posted outside or online. Real professional, Wells Fargo.
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March 2021 by Michael Rodriguez
I had a good relationship with WFDS. Provided me with careful considerations during the term of my loan and were always accommodating with an occasional deferment when needed. I wish I could have continued doing business with my most recent auto purchase.
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September 2020 by Rafael Chavez
Not too helpful
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January 2018 by mark lusson
Terrible company, they will scam you for fees and treat you rudely....no reason to type more, this company has been in front of the US Senate for fraud and CEO was fired. People need to withdraw money and not use this bank, wipe them out.
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October 2017 by Chuck Fields
I got this loan when my credit was average so I expected an average interest rate.. I always pay on time and never had a reason to call. I will be paying my loan off a year earlier. Thanks Wellfargo Dealership Service for an awesome job.
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September 2017 by adam gamer
I'm neber ever recommends no one to use wells Fargo dealer services. Is so rud service and anflexible on any situation or personal emergency. Is sucj service's.
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July 2017 by Mimg Yau
I hope Wells Fargo provides better service.
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July 2017 by dickwick12
I can't express how much I hate this company. It's not my first time and I'm currently on hold and have been for over 30 minutes. I've never written review and this is worth taking time out of my day to let you all know how pathetic this company is. I don't even understand how they're still in business.
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July 2017 by Junior Correa
BEWARE of this place they are not customer friendly. There contracts have loopholes that will end up with you loosing you car don't do business. They stole my car 5 months before I was done paying. I couldn't do anything about it because of the contract loopholes
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July 2017 by Cory Fetner
Absolutely terrible customer service. Placed on hold for an extended amount of time. Don't use their vehicle loan program at all costs. TERRIBLE.
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July 2017 by J R
This is now the 2nd time Wells Fargo has charged me a late fee when I paid 21 days in advance!! Even showing on my bank statement as such.
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July 2017 by Mike Villarreal
Don't get a lone from them please you well have a hard time trying to stop them for charging you for this and that they are money suckers and hustler.
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July 2017 by josh alonso
I have no idea how WF still has any customer with their abomination customer service!! I've used WF dealer services for over a year now and had no opinion of them good or bad since I only made my payment online and never called them or asked anything of them. However, my first time I called to ask for assistance it ends up being the absolute worse customer service experience nightmare of my life. I talked to about 9 different people, whom several of them claimed to be supervisors. I ended up talking to "the presidents office" which ended up being a complete joke. I got hung up 2 times, spent on the phone about 3 hours and each person they transferred me to, I had to verify my information all over again and tell my story again and again. I am actually reporting this company to the attorney general and the better business bureau for their lies, deception and shady business practices. Oh, and for all of my troubles they actually were nice enough to waive one miserable fee of $17. Pathetic company that deserves every bit of bad press they get. Their customer service circus matches that same reputation the company has.
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May 2017 by Deysi Sizeland
horrible, rude, and incompetent. I am having to call on a daily basis regarding the same issue, multiple times a day. How hard is it to get your gap dept. to send your portion of the paper work to my gap insurance via email? That is why you have a gap dept to begin with right? Absolutely mind blowing how incompetent you are and irresponsible. I am amazed at the so called customer service representatives you have. Extremely rude, and yes, I will be defensive when your end is not picking up your slack. I am having to continue to make payments on a vehicle i no longer have because my gap insurance is waiting on Wells Fargo Dealer Services to email them paper work, I have requested this paper work for well over two weeks now and nothing! Incompetent, worthless, and you need to train those so called customer service representatives.
