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July 2024 by Ma Andy
Very slow old lady teller took 30mins to finish when other teller could finish in 10mins. Wouldn’t even let me withdraw cash to get change. told me “WAIT”
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April 2024 by Drew H
Nima Tabrizi and Anthony Evans are terrible to deal with. I never had such a bad experience with a bank, and both were amazingly unprofessional and inexperienced. Absolutely avoid this branch, and Wells Fargo!
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March 2024 by Pamela E.
Worst bank in the world..they don't answer phones and customer service doesn't exist. Stay away. Go someplace else or you will be very sorry !
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March 2024 by Agnes K.
Avoid this branch!!! I used to go to this branch since it's really convenient to run errands during my work lunch hours, but oh man, let me tell you about this blond guy teller that I got twice in a row. He's really rude!!!! First time this blond dude teller made a comment that was not necessary, and he thinks he's all that... I got the same blond guy teller this week, and again, he was so rude and making some unnecessary comments. Who hired this guy? He cant even count the money correctly. Why even be a teller if you can't even provide great customer service. Worst branch ever!!! I will probably go out my way to find a better branch just so I don't have to deal with not being treated right.
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January 2024 by Drew H.
The branch manager and small business rep at this branch are horrible. Imagine going in to open a new sub account, and they tell you that they can't and may have to close it instead when your account has already been verified! Multiple sub accounts have also been activated at multiple locations. Because the main account was not opened here, they tried to hurt us and waste our time. The worst experience I have ever had at a bank. Absolutely avoid this branch until new people lead it.
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January 2024 by Anna B.
Avoid this branch if you have better things to do than wait in line. My landlord requires me to deposit rent directly into his account, so I have no choice but to go to Wells Fargo. This branch is consistently under staffed, and every transaction seems to take unusually long, I'm guessing due to inexperienced tellers. Save yourself the frustration and go to the Woodbury.
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August 2023 by Ji Eun K
There is a African American banker who is a definitely racccist. His face was telling me he didn’t wanna help, and pointed out to me there are only two or three Chinese customers in their bank. Wow! Thank you for your service.
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July 2023 by Sardar Ji
This branch has many open offices, but hardly anyone around. Out of 7 office, only 2 people were serving and that too appointment based. Only 1 cashier. I wanted to ask 1 question and wanted 2nd to open a CD. I am being advised to go online to make an appointment. Seriously even for a question? It doesn’t matter how you can upgrade the interior and make more room but with no people to help, it’s pointless. I bank at other big banks too in the area and they are ALWAYS available. With a Premier account I am wondering what am getting from WellsFargo and why keep my business here. It’s time to revisit why I need this bank?
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July 2023 by Ji Eun L
There is a African American banker who is a definitely racccist. His face was telling me he didn’t wanna help, and pointed out to me there are only two or three Chinese customers in their bank. Wow! Thank you for your service.
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July 2023 by Inna B.
I have a few questions so I've been trying to call this branch 2 days in a row. No one ever picks up the phone! No help, no support!!!
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July 2023 by Michael Chojolan
This Wells Fargo bank needs more people helping about 10 people waiting and only two teller's ?
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July 2023 by Stephen Leary
Best branch in so cal hands down
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December 2022 by Bizzy P.
Service manager Gabriella is just lazy. No people skills and avoid customers that's need help. Tell goes to ask her a question and she goes to back to hide. Cooperate needs to check up on this branch. Poor customer service by far.
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June 2022 by Nancy C.
Got great service yesterday from Aldair Mendez and his associate Bryan! I was very thankful for their help making an international bank transfer- Thank you so much guys!
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September 2021 by Madie A.
Great and caring service provided by Tom, one of the relationship bankers. Highly recommended!
