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February 2024 by Guillermo Gallaga
Great customer service. Ryan the manager very helpful resolving a 3 month issue. Overall you see all the staff following his example of great customer service.
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January 2024 by Delovoy Box
The best Verizon store
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January 2024 by Kristina Miklukho-Maklai
This is the best verizan office I've ever been to, especially thanks to the manager Matthew for his politeness and professionalism. Highly recommend.
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January 2024 by Justin Hormann
I came here to switch from AT&T and I’m so happy I switched, make sure to ask for Brian. He helped us out a lot and made it a smooth transition. I can’t stress enough how helpful and amazing he is at his job and you won’t be disappointed, the service and customer support is amazing.
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December 2023 by Svetlana Zhuravkova
Scammers… signed up for 195$ per month for 4 lines, signed papers and left .. ended up paying 100$ more per month because they added bunch of perks that I never signed up for. Dealing for a month already with them to lower my bill to original negotiated price. Beside that, stuff is very uneducated, they really don’t know how to deal with their own products …
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November 2023 by Payam Oskouie
I ordered 2 new iPhones with Verizon as an upgrade to our family plan phones on Sept. 23. They promised that they will ship on Oct. 13 and it never happened. When following up with Verizon chat, the answers are untruthful and misleading after 4 days follow up in a row. Even the store cannot tell the exact status of the phones or any new estimate for delivery, they only ask to wait. If that’s the case, why would you make a promise that you can’t keep. Their only proposed solution has been cancelling my order after waiting for a month now!
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November 2023 by Sandy Taylor
Been to several stores and always end up getting the best help at this one. Today Ryan helped me, very nice, and explained what he was doing, and what I could do to keep this darn phone in line!!
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September 2023 by Ari
Amazing experience with Jason the manager. He helped us with our new iPhone and was absolutely awesome throughout the whole process. He genuinely looks out for the customers best interest and is honest. Thanks for everything Jason!
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September 2023 by John Croghan
Verizon on Michaelson has the best customer service.They are very friendly, helpful and knowledgeable.(I was not happy with Verizon store in the marketplace on Jamboree. I will not go back there even though I live nearby.)
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May 2023 by Jesus Correa
Jeff did a great job helping us out today! He was able to answer all questions we had with great customer service. Jeff was very patient, friendly and helpful!
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March 2023 by Brijida Prano
The employees are friendly, competent, and caring. Great service.
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February 2023 by Lorraine “Lori” Anderberg
I had been in this store twice previously so when I went the last time the salesmen remembered us which was nice. Josh was extremely helpful and Irv bought a new iPhone 14+. We are experiencing the same problems as we had the first two times which is not these guys fault. Went to the "Genius Bar" where they aren't so genius.
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February 2023 by Lorraine Anderberg
I had been in this store twice previously so when I went the last time the salesmen remembered us which was nice. Josh was extremely helpful and Irv bought a new iPhone 14+. We are experiencing the same problems as we had the first two times which is not these guys fault. Went to the "Genius Bar" where they aren't so genius.
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December 2022 by Dulce B.
I had a great experience with Benny! He made the process so smooth and is very professional! Benny is the man! Thank you Verizon & Benny!!!
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December 2022 by William Diehl
23 years with Verizon, time to say goodbye! Visited this location to change my plan to unlimited from an older 2G plan. Rep told me it would only cost $3.23 more per month to upgrade. I asked if there were any other charges, the answer was no. By the time I got home, Verizon emailed me to say thank you for upgrading your plan click here to see next months bill. $38 per month more!!! After a 20 min call with Verizon to try resolve, I canceled the upgrade and will be with a new provider before the next billing period.
