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December 2023 by Gallons Garcia
Intimidation from the rental office. We broke our lease due to the pests, noise and crime. My car was broken into. They are not responsive to our health concerns. Rats are in the attics and walls. Sewage overflows through the walls. We cut open the wall and documented every. It was an awful place to live. So we moved to Nashville and bought a house instead of renting for cheaper.
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December 2023 by Jamie Keogh
I have thoroughly enjoyed my time at the Village. A big thank you to Bev for helping me move in, and helping again as I work towards the move out process. I would also like to thank all the maintenance staff who have been excellent year round.
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November 2023 by Dharmesh Solanki
Oh this lady is awesome!Bev have handled all my requests so carefully and gracefully.She answered all my questions regarding leasing renewal and all available options.I really appreciate all her help and all information providedShe goes all the way to help you till your concern addressed.Bravo!
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November 2023 by Jennifer Gomez
A huge thank you to Angel for providing such great service when tending to my maintenance request. He was very thorough in his inspection of my washer & also left the area nicer than he found it! Also, very friendly and approachable! Thanks Angel!
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November 2023 by Amanda Venegas
Exceptional Customer Service at The Residence Service OfficeI recently had the pleasure of interacting with Ahmad, an employee at The Residence Service Office located at The Village. I am writing this review to express my utmost gratitude for the exceptional customer service I received from him.Despite my untimely arrival after their regular working hours, Ahmad went above and beyond to assist me. His willingness to help and his dedication to ensuring my needs were met left a lasting impression on me.Ahmad's attention to detail and patience were evident throughout our interaction. He took the time to listen attentively to my requirements and provided me with the necessary guidance and support. Despite the late hour, he did not rush the process, demonstrating a genuine commitment to helping me.What truly stood out to me was Ahmad's professionalism and friendly demeanor. He never made me feel like an inconvenience, instead displaying a high level of professionalism and sincerity. His kindness and willingness to assist me in a time of need were truly commendable.I cannot express enough how grateful I am for Ahmad's outstanding customer service. His dedication to his work and his commitment to providing exceptional assistance are truly praiseworthy. He exceeded my expectations and made a significant impact on my experience at The Residence Service Office.In conclusion, I highly recommend Ahmad and his exceptional customer service at The Residence Service Office. His willingness to go the extra mile and his outstanding professionalism deserve recognition. I am genuinely thankful for his assistance and would like to extend my heartfelt appreciation to him.
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September 2023 by Jorge Avila
I had the pleasure of experiencing truly exceptional customer service from Bev at The Village at The Spectrum Apartments, and I simply cannot express enough how impressed I am. Bev's dedication to providing the highest level of service is a true testament to her professionalism and genuine care for the residents. The apartments are also great place to live...
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August 2023 by Chen Chen
I am writing this review to express my heartfelt appreciation for the outstanding service provided by the Senior Service Manager of The Village Apartments, Jose B. Today, he went above and beyond to assist my son, Max, in promptly repairing our mailbox. I am truly impressed by his enthusiasm, dedication, and patience, which reflect the exceptional qualities of both Jose and the overall service environment at The Village.From the moment we moved into The Village, we have been consistently impressed by the attention to detail and the commitment to resident satisfaction. t is without hesitation that I highly recommend The Village Apartments to anyone seeking not just a place to live, but a true sense of community and exceptional service.
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August 2023 by K Macdonald
I needed a few repairs in my apartment, but I had my guest come over and needed to fix a problem asap. Alex displayed remarkable flexibility and responsiveness, efficiently resolving all my issues.Furthermore, Alex's friendly demeanor and positive attitude enhanced the overall experience. It's a rarity to encounter such a blend of professionalism and a warm, accommodating personality.I am happy to give a 5-star rating for the fantastic job he did. Thank you, Alex, with the maintenance team!
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July 2023 by Google user
I needed a few repairs in my apartment, but I had my guest come over and needed to fix a problem asap. Alex displayed remarkable flexibility and responsiveness, efficiently resolving all my issues. Furthermore, Alex's friendly demeanor and positive attitude enhanced the overall experience. It's a rarity to encounter such a blend of professionalism and a warm, accommodating personality. I am happy to give a 5-star rating for the fantastic job he did. Thank you, Alex, with the maintenance team!
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July 2023 by Jagadesh Siva
It's been 10 days since I moved in here and although it was a bumpy start, it's been amazing living in this community! The leasing office staff have been amazing, especially Bev, who helped with my lease transfer to maintenance requests and everything in between. She's been very helpful and accommodating in our requests and offering her own realistic opinions and suggestions. Excited to explore everything this community has to offer!
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March 2023 by Bri Jones
I truly enjoyed my tenure at the Village Apartments. Everyone was so great! The maintenance staff were professional and efficient. The resident services team was equally as professional and focused on providing excellent quality service. Bev specifically was such a pleasure to speak with. She was extremely responsive and kind whenever I would call down to the office. The amenities are unmatched and the proximity to the Spectrum mall is so convenient! Such a good community!
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March 2023 by sepideh Nia
We have been living at the Village complex for 3.5 years and have always had great experience with the leasing office.Recently we decided to transfer to a bigger unit. Natalie helped us with the transfer and made the process smooth and easy. She is very professional and knows everything about customer service.The leasing office manager who is also amazing is Majad. He is extremely professional and helpful. Thanks to both Natalie and Majad. We love where we live!
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February 2023 by Erik Wilhelmsson
Very happy living here. Great location, lots of amenities, safe, easy walk to Spectrum and the staff is great and very friendly. Special shout out to Bev in leasing who has been nothing but fantastic and incredibly helpful not only helping us find the right unit for our family, but also even taking the time to help us navigate the different options to help our parents move out here from the East Coast when she didn’t have to going above and beyond. Very sincere and would highly recommend
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February 2023 by Stephania G.
This apartment complex has great amenities and close to spectrum center! This review is for Mary for being really helpful in an issue I had and she helped me navigate through it and find solutions. She went above and beyond to help! Thank you so much!
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January 2023 by Melissa Munden
I had a really good experience living at the Village. Every time I spoke with someone in the office, they were really great. In particular, I had really good experiences with Rose, Jackie, and Lauren. I also found Maintenance to be really great as well; they promptly responded and fixed any issues that came up. I think they do a really great job.
