-
March 2023 by Karl O.
Made the fingerprint appointment online. Got there a few mins early, no wait. The elderly person attending the shop was friendly. Got me in and out. A very positive experience.
-
February 2023 by Jennifer R.
I went to get my finger prints and the gentleman who assisted me was very kind and helpful.
-
October 2022 by Matthew D.
We used them for a mail forwarding service through anytime mailbox and it was a nightmare! They never forwarded mail unless we asked if we had mail and then the pics would come in blurry! Seriously, the worst service we've experienced! These were legal documents! They cannot wait! #neveragain I'm attaching a 'scan' they sent. I have not blurred it for privacy. This is literally the junk they send.
-
March 2022 by Sumieya M.
Owner was so sweet and efficient. They have mailboxes, live scan fingerprinting, and a lot of other services. Would highly recommend!
-
March 2021 by Michael M.
I have been a customer for 20 years. Great service, location and reliable!
-
March 2019 by Yvette
Used this company for a long distance move from Irvine, CA to Kirkland, WA and to make a long story short the movers did not wrap my furniture properly so of course it got damaged. Several items like my desk, dresser, and bookshelves were scratched so I sent pictures to Don & Elizabeth his office manger to let them know 9/15/18. I worked with Don directly and he said he would pay me $600 for the damages to get my furniture repaired and they paid me half but still owe me $300 and it's been over 7 months. I have tried sending emails, text messaging and voice mails but they don't follow-up like they promise the last I heard from Don on 1/23 saying he might be able to pay me back after a job but no text after that. I've probably sent over 25 messages and now...ZERO response at all. They just quit communicating all together leaving me in the dark. I'm pretty sure I got screwed on this one and I won't see a dime more. The lack of customer service is terrible. IN the beginning during my move they were responsive but now nothing.You don't stop communicating with your customers and ignore them. I just filed a complaint with the BBB. I'm not sure what that will do but nothing to lose at this point. so disappointed!
-
February 2019 by Ashley Muller
STS did our family move from Los Angeles to Colorado Springs a few weeks ago. I am incredibly grateful for Elizabeth and her team. Elizabeth was a dream come true from the moment we first spoke on the phone. I have never dealt with someone more professional and compassionate before Elizabeth. This was the first time I was leaving my home town and my emotions were on high alert. I was stressed, anxious, unsure, and questioning every little thing. Elizabeth figured this out very quickly and came to my side to support me and make everything seamless. This is the team you want to use for your move. I don't have a single complaint about this moving process (and I'm typically a complainer). The team that loaded up my house in Los Angeles was wonderful and the team that did the unload in Colorado Springs was wonderful. Additionally, STS's prices are SO REASONABLE!!!! This isn't a shared truck type service. Your stuff is on one truck alone, and the drivers communicate with you throughout the whole trip to make sure you're both on time. Nothing went missing, no furniture was damaged, everything was placed in the house perfectly upon move in.
-
November 2018 by Kurt L.
This place advertises that they do finger prints with no appointments. Come to find out, they only do digital finger prints. No ink prints. Wish I would have know that before wasting my time. Also, the parking is horrible to deal with.
-
September 2018 by Andreas Johansson
We used STS Movers for our move cross country, from Coto De Caza, CA to Palm Beach, FL and we used STS movers to handle the entire move - our whole house, plus our car.
-
June 2018 by Julie Fox
STS Movers are awesome! They moved us in the hardest move we ever experienced back in March 2017, and helped us with that move in a way that relieved so much stress! I love these guys! At the end of May, I had to move my 200 square foot storage unit goods next door to another unit to save money on the rent. I contacted them a couple of days before and Don (owner) sent 4 of his crew over, Joseph, Jack, Paul and Derick, and they were such a GREAT TEAM they moved everything in about ONE HOUR and stacked it the way I needed it stacked! Very, very professional and they worked together like a well oiled machine! It was an awesome experience and the price was amazingly worth every penny!
-
April 2018 by Griselda Mcduff
Adding to my husband's earlier review. I have been a collector for over 30 years with well over 100 various porcelain, crystal and resin collectibles, many of which are now retired and hard to replace. Some pieces are nearly 100 years old. I was nervous about moving them. I also have a harp. We interviewed several "national" moving chains before we found STS. Don was the ONLY one who asked for the manufacturer and model number of the harp. His office personally contacted the company and arranged for one of their harp moving crates to be sent down to L.A. All the other companies said they could put cardboard picture boxes over it, wrap it with bubble wrap or build a custom crate. None ever suggested contacting the manufacturer for the best way to move it. In addition, Don sized up the amount to be moved and knew exactly what size carrier would be needed. The truck that came was to carry only our goods, no one elses'. There would be no co-mingling of our things with another load on the truck, no potential mistakes in offloading to another address. He brought along a brand new, sealed lock and we locked the van after it was loaded and kept the only key. I was so nervous about the handling of my fragile collectibles. Not a single piece was damaged. Everything arrived just as it had left. I would not hesitate to recommend STS to anyone who is moving. You couldn't find a more professional, courteous, respectful team to help through one of life's more stressful experiences. Save the stress and go with STS.
-
April 2018 by Alan Kritzer
STS Movers moved us from Los Angeles to Washington including over a hundred very fragile glass and porcelain collectibles and a harp that required a special crate. When Don came to our home to give us an estimate, he was the fifth moving company we had interviewed. Needless to say, the first four didn't inspire much confidence. Talking to Don was a completely different experience than any of the other companies. Don is down-to-earth, friendly and honest. He told us what he could do, and what he couldn't. He assured us that his professional crew would make everything happen the way we wanted it to happen. And his bid was less expensive than most of the other companies we spoke to. When our shipment arrived in Washington from California, not a single piece of fragile glass was broken. And the harp arrived in perfect shape. All our furniture arrived at our new house exactly as it left our old home. All the men in the crew were respectful, clean and professional. Truth is, nobody likes moving because it's such a stressful experience. If you'd like to lower your moving stress, give Don a call at STS movers. They're the best.
-
October 2017 by Kris S.
Jeff is great! I came in to get my screen fixed. I was nervous because it was 45 mins before they closed and i didn't call. He was very inviting and didn't turn me away due to the time. He was very friendly and accommodating and was able to replace the screen on my phone in a timely fashion. Not to mention he did a great job and it looks brand new! Jeff's friendliness and clean professional environment will have me recommending all my friends and family and i will definitely be returning! Thanks Jeff!