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August 2024 by Maziar Eshraghi
To repair this damage ( see the picture ) Tooke 67 days and I have to pay for car rent out of my pocket
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July 2024 by Camellia Imani
I highly recommend Eric at Spectrum Collision to anyone in need of auto repair services. From start to finish, Eric was exceptional. He kept me informed throughout the entire process, explaining every detail clearly so that I understood what was happening with my car. His constant updates were incredibly reassuring.
Eric's empathy and understanding made a stressful situation much easier to handle. He genuinely cared about getting my car fixed promptly and correctly.
I highly recommend Eric to anyone in need of auto repair services.
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June 2024 by Moshe Cohen
Tesla was repaired and delivered as promised.
Car was clear and washed and no issues so far.
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May 2024 by Barb Nelson
Fair estimate and good feedback
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March 2024 by Troy Bakley
The team at Spectrum Collision Center did an excellent job repairing my 2023 Tesla Model Y. Bill worked quickly with State Farm to get the repair estimate prepared and approved. The job was completed on time and now my car looks like new again!
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February 2024 by Ms P
I just had my car few days. Everything looks and riding great.
Customer service could be worked on. When communicating with updates, it was little in personal, emailing only.
However, my vehicle looks really great.
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January 2024 by Carol Aebischer
Absolutely the best communication throughout the repair process. Alvin exceeded our expectations with dependable email updates and always included when the next update would be. We have had several vehicles repaired at Spectrum and the quality of work has always been exceptional.
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December 2023 by P
Corey helped us with our collison repair estimate this afternoon, he is very efficient and knowledgeable! Ask for his name if you need help.
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December 2023 by Joey Alves
I totaled my tesla, but Ted was really helpful throughout the whole process.
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October 2023 by Ronny Fornelli
The entire team was was very helpful from the minute I walked in the door. Ted, the Tesla service manager is in point. The craftsmanship was exceptional. My model 3 rocker panel got destroyed, my graham lite rear wheel was pulverized, and my skirt was ripped to pieces.I recommend this place for any auto body and paint. PIXService: Painting
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October 2023 by Forex Goodkin
1.)Bill and everyone I communicated withwere the definition of professionalism2.)My expectations before bringing car infor massive collision and paint workwere high,since I was going to either Eli’s (in L.A.)DC Auto (in Burbank),or Avio (L.A.: now primarily Ferrari & Tesla)Spectrum Collision and Bill actually exceeded my expectations.Vehicle came back flawlessand I looked at every detail meticulously.The veh. is now, as a result from theirincomparable skills,actually in better condition than before the incident that harmed the veh.The only shop I have ever seen, heard, experienced, or known to have come to this high standard is Avio Coachcraft.Since Avio is now only focusing onFerrari and Tesla,Spectrum Collision is beyond worth the longer drive from L.A. or other parts of California.In life, one gets what they pay for,and patience is a virtue.
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October 2023 by Ron F.
Quality craftsmanship. My model 3 rocker panel got destroyed. R & R had to be done. Graham lite had to be fixed as it got ground like hamburger and my side skirt was replaced. Ted , the Tesla Service manager was honest about time frames and delivery regardless if it was what I wanted to hear. Tesla parts LAG! Any how, see pix and you'll see.. A rocker panel replacement has to be right ... !I recommend this Team at Spectrum Collision.
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October 2023 by Simon Y.
Staff at Spectrum Collision and Ted were fantastic. Dealing with Tesla Insurance was like pulling teeth so kudos to this team for handling Tesla Insurance's lack of customer service. They tore the car down and deemed the vehicle a total loss. I appreciate Ted for being patient and explaining everything to me as this was my first car accident. Hopefully I don't ever need to come back, but if I need body work, this is the place I will go to.
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October 2023 by Kathy P.
Spectrum Auto Collision's attention to detail and commitment to quality are truly commendable. My X3 looked better than ever after their expert team worked their magic. They went above and beyond to ensure that every scratch, dent, and imperfection was meticulously addressed.Corey Neveau, my dedicated contact person throughout the process, was nothing short of awesome. His professionalism, knowledge, and excellent communication skills made the entire experience seamless and stress-free. Corey kept me informed every step of the way, providing updates on the progress of the repairs and answering all my questions promptly, as well as communicating consistently with my insurance company.Not only did Spectrum Auto Collision deliver on their promise of exceptional craftsmanship, but they also exceeded my expectations in customer service. I highly recommend them to anyone in need of auto collision repair services, and I'm grateful to Corey for his outstanding assistance. Thank you, Spectrum Auto Collision and Corey Neveau, for turning a stressful situation into a positive and satisfying experience!Please Note: Quality body work takes time. Be patient. It's worth it.
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September 2023 by Jonathan K.
Vehicle paint matched perfectly vehicle was returned detailed and all issues where addressed by Ted. Ted personally delivered the vehicle and all my expectations where met. They have a great painter. I would recommend this repair shop. I drive a BMW M5 glad to have her back.