-
July 2023 by Angela S.
Karim is a miracle worker. My son has always had a hard time walking long distances. At 13, he finally agreed to see if better shoes could help. Karim immediately noticed his flat feet, recommended a new pair of shoes and inserts, and even gave me advice on what to look for when shoe shopping for him. I had never seen my son so happy as when he tried on his new shoes. We were actually able to survive an entire day at Disneyland without him complaining! A week later, I noticed my son was getting blisters on his feet. I took him back to Karim who told us that he wasn't tying his shoes tight enough. Sure enough, that was it! I now check his laces before we go on a long walk and no more blisters! He even survived a 2-week trip to Europe. I definitely recommend Karim!
-
July 2023 by Theresa C.
I was in need of a special shoe for plantar fasciitis and found Comfort Shoe Loft in Lake Forest when searching for places to buy shoes for my condition. There wasn't a website for them but found the business info for them online with address and hours, opened at 12, hours updated by owner. I remembered I had bought shoes there years before. I was there at 12 only to find a note taped to door saying they opened at 1 and only serve customers by appointment. No problem, I called at 1, no answer. I was at the shopping center where the store is and went to see if I could make an appointment while I was there. I found the lights off and door locked with no answer again to my call. I don't know how this place stays in business. I guess this may have been a good thing because my niece did a search and found The Shoe Clinic in Irvine. They too were found online and when my niece called, someone answered. Boy was I lucky no one was at Comfort Shoe loft. The gentleman was extremely knowledgeable and helpful at The Shoe Clinic. He knew just what I needed. I've worn the special sandals I got there all morning and no pain in my foot. Yesterday I used the shoes with the inserts I got in my shoes and wow, what a difference! If you need shoes or any help with foot issues, go here. The gentleman's name I believe was Kareem, who is extremely helpful, knowledgeable, and friendly. The Shoe Clinic hours information is Mondays is by appointment only, Tuesday thru Friday: 10-6, Saturday, 10-5, closed Sundays. I'll save anyone that needs shoes the trouble of calling Comfort Shoes Loft and give you the number for The Shoe Clinic. 949-559-1150, located at 6871 Quail Hill Pkwy, Irvine. Definitely the place to get special shoes!
-
June 2023 by Aurelio O.
Karim is always super attentive. I love that he always remembers me and my needs for shoes. I have already referred my family, and friends! I would highly recommend!!!
-
June 2023 by Bijan M.
I bought my first hiking shoes from Karim 10 years ago, I have high arch and needed a shoe with enough support to relief the back pressure and to have enough traction on gravels and yet have enough padding to make it easy on my knees and he knew exactly what to recommend then and he continues that every 2.5 years when i need a new pair.
-
June 2023 by Victor C.
KARIM has been the best thing ever for my feet! He had me toss all the shoes that were ruining my feet... It wasn't an easy thing to do but I did it! He first sold me shoes years ago when he was working at another shoe store Before he opened up his own place. He refused to sell me shoes that didn't fit me. He also helped me find shoes that were fashionable and pretty but yet comfortable. The Worishofer shoes are my favorites. I have numerous pairs. But the best thing about KARIM is he knows if a shoe will be comfortable on my foot .
-
June 2023 by Karen E.
please stop harassing me and sending private messages regarding my honest review of the level of service i and my family received while at your store. though this is not the experience of many others it was mine therefore, i have every right to share it. Do note that my review is based on your misleading information, miscommunication, AND the fact that you yelled at me in front of other clients. If anyone were to look through your entire list of reviews, they'd notice that poor customer service by you does date to many years back. My instance is not the first and I'm sure won't be the last. Most recently, a different client has commented on similar behavior towards her and her loved one. Please work on that. Please consider those facts before acting as if though you did nothing wrong. Have a great day and please reflect on this incident because my comments and experience still stand.
-
June 2023 by Luana L.
I recommended this store to my elderly mother-in-law and her helper. (88yrs old and in a wheelchair). I myself have purchased shoes here with no problem however that was not the case for my mother-in-law. They purchased shoes last week and when they got home both pairs were the wrong sizes in their boxes!! My mother-in-law is size 10 and the shoe in her box was 11.5. These were not the sizes they tried on. So strange but sometimes this stuff happens. The problem came when my mother-in-laws helper went back this week to either get the right size or return the shoes. The owner (long hair guy forgot name) informed her that there was only store credit available. (I do not recall this when I shopped there couple of months ago and I don't recall seeing any signs on the walls nor was it mentioned at purchase time). He also asked her she had not returned the shoes earlier......ummmmm it's only been a few days and his store website states they are closed on Sunday and Monday. One of the pairs of shoes was exchanged for the correct size but the price had inexplicably gone up over the weekend, an extra $40. The helper paid the extra anyway. Then he sent her home with the other pair which again were the incorrect size for my mother-in-law. Of course now my mother-in-law and her helper are so upset at the owner's attitude that they do not wish to go back even to exchange the shoe the second time. I really can't blame her! I mean she's 88 yrs old for goodness sake.
-
April 2023 by Aalaa A Alisstwani
Excellent service & experienceThanks Samir ?
-
April 2023 by Nina K.
I came in to the store searching for travel shoes and Karim was incredibly helpful and knowledgeable. I found two amazing sandals and he even recommended an insert that made my sneakers much more comfortable for a week of constant walking in NYC. I am so grateful as I was worried about aching feet disrupting my travel plans and I was able to walk without any pain at all for the first time in months. I highly recommend the store for anyone looking for a right shoe!
-
February 2023 by Richard W.
I decided to check this place out primarily because of some Yelp reviews calling this guy a foot wizard, and I hope that my review can help bring someone else in.Karim is as great as everyone says. I took my shoes and socks off and walked around, and it took him about 2 seconds to tell me what was going on. He knew all the issues I've been dealing with for years without me saying anything about it. The selection on the shelves seems a little sparse at first, but that's just an aesthetic choice. Karim has tons of additional styles and colors in storage in the back, and he patiently went through a bunch of options with me until we found the perfect pair.When you have foot issues, shoe shopping is one of the things I have now realized you absolutely cannot do online. Every brand and style is way too different, and just a couple millimeters one way or another can have a huge effect on how your feet feel, which travels up your ankles, to your knees, hip, and back. Fixing everything with a little time and an affordable purchase is absolutely worth it!!
-
October 2022 by George M.
Excellent selection of shoes to fit the customer's needs for a specific type of orthopedic shoe in various styles. Attentive manager/ owner to assist the customer on getting the best fit of shoes. In particular, my wife's footwear needs. Highly recommend.
-
September 2022 by Smooth Drive
Wonderful experience! Took my hard of hearing, 99 year old, hard to please mother to The Shoe Clinic. Briefly explained to the owner what mom needed and BAM!!, ten minutes later were back in the car with the perfect shoes for mom's foot issue. Thank you Shoe Clinic!
-
August 2022 by Amadora Ceja
WONDERFUL EXPERIENCE! Greeted me and took care of my orthotic issues swiftly! I’m coming back with more of my uncomfortable dress shoes! THANKS AGAIN Mr. Karim!!
-
July 2022 by Chaim P.
Owners Karim and Susan are sartorialists, so naturally they carry a line of spectacular European styling down to the slipper offerings. Many people think they are solely an orthopedic business which is furthest from the truth. Their shoes are of such high quality, lasting for years with the utmost comfort. Their shoes have panache and flair. Karim and Susan are very accessible and good patient listeners who put their customers' needs as the utmost priority -- not to just sell you shoes.
-
June 2022 by Sharyn D.
I have been using the The The Clinic for many years. I need some special things done to my shoes and sandals and they always are able to help. They always excel at providing exactly what I need. They are my go-to place. I travel 97 miles (one way) just to buy all my shoes there, and to have them refurbish my many sandals and other shoes as needed. They are very skilled, great customer service, and I trust them completely.
