-
December 2023 by Michelle F.
Do NOT go here for notary services. The notary person A-Hamid Amini did not even read the document with the information requested, slammed a certificate down, shoved my husband's finger on the book for fingerprinting and said "Pay me over here." He refused to acknowledge the necessary information on the document and proceeded to merely argue with me. I am utterly appalled at his disregard to look at my document. Clearly, he needs a new job because he is not happy with it and takes it out on customers.Update: I called my company who stated, "Yes, the notary must write out the information requested on the document onto his certificate." After SECOND and THIRD TRIPS to this store, my company said "Find another notary." And we did- one that actually read my document and put in the info needed onto the California certificate. UNBELIEVABLE.
-
November 2023 by Jenny H.
The indian male working at the register was SO RUDE. i was dropping off a UPS package and then asked if there was a receipt. Then he said if i wanted it i had to ask for it and that it was $10. I asked why it was $10 and the lady said he was joking but he was not funny at all. As i proceeded to leave after i got the receipt i told him the way he said that was rude to a customer. Then he said "jesus christ!" I have no idea how and why that is ok. The service itself is fine but the staff is definitely not. If a customer feels like they were treated rudely "jesus christ" is the last thing that should be yelled at the customer. Awful place.
-
October 2023 by Natasha S.
I went in there to ask if they offered live scans, which is a simple question. Rather then being helpful, the man working was so hostile toward me and just lecturing that I needed paperwork and how is he going to even know who I am. The rudeness was such a turn off that I walked out. They will not be getting my business ever and looking at the negative reviews, they'll continue losing more customers.
-
September 2023 by Susan M.
I have read several reviews saying that they had problems being denied shipment of packages because of the tape color or improper boxes. The same thing happened to me. I took the package that was being shipped from my eBay account. The label had already been printed. I too believe it because I am not buying anything from them they don't really want me there. She tried to reject my box saying it was too heavy because it weighed more than a pound. I am wondering if this branch is a franchise. Maybe they don't want to do anything that doesn't make money for them personally. Just saying..
-
September 2023 by Winny H.
Visited here to mailed a few packages and get labels. Staff is OK and knowledgeable and have different options on shipping. However very long wait. There was an issue with my box and they didn't accept it but I ended up just buying their own packaging. Luckily I had tape in my car so it wasn't an issue.
-
June 2023 by Annette C.
They refused to mail a box because she said the color tape was unacceptable for the USPS. However when I went on their website they brown color is fine. My son went the next day to mail it and they said the box was too big. It already had the postage paid so that might have something to do with it!
-
June 2023 by Elizabeth Lockhart
Love this postal annex! The owner and gentleman who helps her are so kind, patient, and helpful. I’ve been coming here for years. I have a mailbox with them. When they know I’m anxiously waiting for something to arrive, they call me to let me know something was delivered. Even if someone doesn’t put my mailbox number, they accept my mail. Prices are the same everywhere, but their customer service is what keeps me coming back.
-
June 2023 by Sara C.
I only come here for the convenience factor because I can drop off my packages on the way to Hmart. The older Asian lady is so rude and passive aggressive, always has something to criticize about the way the package/label is printed or taped wrong. She acts as if you're a nuisance and sighs when the barcode doesn't scan, gets annoyed when you want a receipt. Then she plops the receipt on the counter ever so rudely rather than handing it over to you. I don't expect a lot from a postal service but she sure has a way of making people feel like scum.
-
June 2023 by Amanda O.
I had a couple labels to print out. It was very adorable. I think like 50 cents a page and So easy and the lady working here was very nice and helpful
-
May 2023 by Mitchell Davis
I drove to the postal annex. Waited in a slow moving line. One register open and 2 clerks spent 5 plus minutes on a 4 dollar transaction with the customer in front of me. The post office is fast in comparison. I was returning a package to Amazon and had packed the box with packing material. One label for the outside of the box and one labeled merchant use goes inside. Since the merchant has to scan the barcode, the box was unsealed. Rude clerk criticized me and wants 2 dollars to seal this very small box. I say no and she loses it and we start arguing. She is waving goodbye at me and blowing sarcastic kisses. They get paid by Amazon. And I'm a potential new customer. Not any more. There are many other ups drop off locations. Find one. I did.
-
May 2023 by Mitchell D.
I drove to the postal annex. Waited in a slow moving line. One register open and 2 clerks spent 5 plus minutes on a 4 dollar transaction with the customer in front of me. The post office is fast in comparison. I was returning a package to Amazon and had packed the box with packing material. One label for the outside of the box and one labeled merchant use goes inside. Since the merchant has to scan the barcode, the box was unsealed. Rude clerk criticized me and wants 2 dollars to seal this very small box. I say no and she loses it and we start arguing. She is waving goodbye at me and blowing sarcastic kisses. They get paid by Amazon. And I'm a potential new customer. Not any more. There are many other ups drop off locations. Find one. I did.
-
April 2023 by Laura Malcervelli
Both people were extremely helpful and kind. I love that this place is so close to where I live. Don't listen to the haters, support this small business if you can.
-
March 2023 by Danny Lee
I love this place. Fast and easy. It’s so funny about the comments about loud Asian lady. She just talks loud every time. She is not rude - It’s just the way she naturally speaks! She knows her stuff and on top of business. She is always very fast and quick. No fluff. Quick in and out. Job done.
-
February 2023 by Lani Lewis
I called before I visited this location to inquire about a passport photo. The gentleman that answered the phone was very kind and informative. I stopped in with my documents to renew my passport to update my last name. The woman that helped me was very thorough and went through each document that was needed. She was so helpful and humorous. Their customer service is a rarity in their industry and I was so happy to stop in. I look forward to stopping in for all of my needs that they can assist with.
-
February 2023 by Shawn Hyeong Kim
Haha the lady here is awesome. Talk to her and be nice to her and she'll find you the best cheapest shipping options. I'm coming here any time I need to ship something!
