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November 2023 by ME Seiko
Porsche Irvine has excellent service team, courteous, professional & thorough. I used several other Porsche dealerships for services & other needs. Yours is the best so far.
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November 2023 by Monique C.
The service department is TERRIBLE! I am going on 3 weeks waiting for a part which is understandable since our car is a 2007, however they give ZERO communication on status. In addition they claim they are booked four weeks out to give us a loaner car? We own two Porsche cars and find it alarming that SO many are on need of repair that you don't have any loaner cars? What does that say about their reliability? We have owned BMW and MBZ previously and NEVER had an issue with service or receiving a loaner car from them. The service manager was ZERO help I do NOT recommend this dealership!
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November 2023 by Frank Do
Had scheduled service for my Macan and had wonderful, fast service at Porsche Irvine. Henry was a great consultant and I got the car back in the promised time frame, including a wash. ?
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November 2023 by Ky Dang
I recently got my Porsche 911 serviced with James. I really appreciated his patients and kindness. He understood the needs for my vehicle and settled all of my concerns and questions.
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October 2023 by Mike M.
Had a great experience at Irvine Porsche. The staff treated me like a valued customer on my first visit. Matthew, Mason and Jason treated my wife and me like family. Our 2024 Cayenne was ready to go when we arrived for a test drive. Everything was exactly as described in the on line ad. We completed the purchase and had no issues to hinder our deal. The dealership is pretty busy so be sure to get noticed upon arrival. We we're approached 3 times by team members who asked if we had been helped. Don't be shy they will treat you with respect and made me a good deal on our Cayenne. I have another Porsche dealer 1 mile from my home but I drove the 45 miles to Irvine Porsche to make my purchase.
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October 2023 by Oswald Mcdonald
Bottom Line Upfront: Exceptional service considering I brought in a BMW as recommended by their sister dealership from which I made the purchase. Thank you James! You made the operation seamless. I like, as I suppose most customers do, attentive customer service and you were great! If I am ever in the market for a Porsche I’d purchase from Porsche Irvine because James left such an impression. James wasn’t the only standout employee, the lady who greeted me at the customer service desk was also great. You both reflected well on Porsche Irvine!
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October 2023 by Mark Jimeno
Excellent Experience.All of my sales and service questions were answered.Was able to address a number of questions after the sale.Made an appointment for a Sales follow-up and Geoff was very helpful.Service met with me and we also had an e-mail thread that gave me additional service information on my Carrera that was extremely useful.Overall an Amazing time...
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October 2023 by Samantha Nguyen Ly
I've owned a few cars, with Lexus, BMW and Toyotas, but my all time favorite is with Porsche and especially with the Irvine Porsche. The entire team from sales to service department are all very professional and nice to work with. The service advisor I go to is Henry, he's always pleasant to help service my car, from tires to maintenance. Love my dealership!
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October 2023 by Tony M.
I had an exceptional experience with Porsche Irvine's service. From the moment I arrived, the staff was welcoming and attentive. The service team displayed a deep knowledge of Porsche vehicles, and their expertise was evident in the quality of work done on my car. The turnaround time was impressive, and my vehicle was returned to me in pristine condition. I was kept informed throughout the process, which added to my peace of mind. I highly recommend Porsche Irvine for their professionalism, expertise, and outstanding customer service.
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October 2023 by Neal D.
I bought a 911 with 43k miles. I love the car and the service. I usually don't like dealerships but my family felt welcomed.
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September 2023 by Yu-Chen Su
I had a flat tire with a nail one day out of the blue so had my GT4 towed to Porsche Irvine. It was a great experience on site where they assigned me Thomas. I was regularly with James before but both gentlemen are awesome as always. Thomas quickly got me a new tire over and also updated my Apple car play software. Thx again!
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September 2023 by Matthew Kwan
Michael was very accommodating on all my requests prior to visit the dealership. He was the first person to greet me as I strolled into the dealership on my scheduled visit. The overall experience is very pleasant and fast. I wasn't expecting a long visit and I didn't get one. I was out of the dealership with my new car in less than 2 hours. Most of the time was waiting for the queue in finance which is normal considering this is a big dealership. Overall I am very happy with the whole experience and would recommend anyone to visit Porsche Irvine if you are in the market for used/new cars. On top of that, Pablo made me very comfortable throughout the finance application process. It was insanely smooth experience with Pablo's in depth knowledge. Thank you!
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September 2023 by STEVE CHANG
I went to the Porsche Irvine Dealership recently and I had the best customer service. Vincent is the best it gets!! He was welcoming and kind and made sure all my needs were met.
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September 2023 by Michael A.
Bought my targa 4S from this dealership in 2021. Great sales people, service, and parts department, I've never had a bad experience with this dealership!!
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August 2023 by Richard P.
Very expensive service department. Not helpful in dealing with Porsche North America for warranty issues. Save yourself the grief and service your car with an independent.
