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December 2023 by Naman Zia Ebrahimi
I can’t thank Brian & Daniel enough for their help over the holidays. The temples for my surgical loupes were loose and one actually came off. I called the company that made the surgical loupes and I was told that the turn around time for the repair was 2 weeks plus shipping time, which wasn’t going to work. I decided to come to Pearls Vision to see if they can fix them. Thankfully, I had the replacement temples, but unfortunately the screws that came with them didn’t fit. So, Brian went out of his way to get me the screws and repair the loupes without a charge! If this isn’t exception customer service then I don’t know what is!! They’ll be definitely my go to optometrist for exams and frames in the future & I highly recommend you give them a try as well! Once again, thank you so much for taking care of the repair!!
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December 2023 by Na E.
I can't thank Brian & Daniel enough for their help over the holidays. The temples for my surgical loupes were loose and one actually came off. I called the company that made the surgical loupes and I was told that the turn around time for the repair was 2 weeks plus shipping time, which wasn't going to work. I decided to come to Pearls Vision to see if they can fix them. Thankfully, I had the replacement temples, but unfortunately the screws that came with them didn't fit. So, Brian went out of his way to get me the screws and repair the loupes without a charge! If this isn't exception customer service then I don't know what is!! They'll be definitely my go to optometrist for exams and frames in the future & I highly recommend you give them a try as well! Once again, thank you so much for taking care of the repair!!
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December 2023 by Porus Spenta
Dr Puja Parekh was very precise and quick in conclusion of what was needed for us. (my wife and me). Also we had very friendly and helpful persons out :Vision consultants Daniel and Brian who helped us to select the correct type of glasses and other add ons to it. Very information and polite and very attentive to our concerns and keeping us calm in our decisions. Will be back next year for our annuals.
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December 2023 by Serena VanCuren
Brian was super helpful and exhibited amazing customer service skills. He walked me through every step of the process of choosing my new glasses and made the whole experience seamless and efficient. Glad I found my new spot and they definitely gained a loyal new customer! Thanks Brian!
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December 2023 by Anna B.
Everyone is super nice and accommodating. I can be extremely picky about choosing glasses because of needing a low bridge fit. Sally was very patient with me and even indulging me with other solutions--like putting clear lenses in sunglasses. When I went to pick up my glasses Daniel and Brian have been generous with fitting my glasses and taking time to make me feel taken care of. Excellent customer service and Dr. Parekh is great too!
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December 2023 by Connie S.
Recently bought a few pairs of glasses (and sunglasses) at Pearle Vision in Boise, Idaho. The staff there is great (everyone!), but particularly Alisa (not sure of spelling). She has been so patient with our shopping for lenses, and looking up answers to our questions. We just loved working with her to find just the right fit and combination of features to get the best glasses for us. We will continue going to Pearle Vision in the future for all of our vision needs!
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December 2023 by Abe K
Daniel was extremely friendly and helpful, came as a walk-in, the place was busy but he was very efficient and did a great job repairing my glasses. Thank you
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December 2023 by Anastasia Kaup
The Pearle Vision team fixed my glasses for free even though I didn't buy my glasses from them. Really appreciated the great customer service! Clean shop with easy parking and very nice staff.
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December 2023 by Marcella Avilez
I can't rave about this place enough. Above and beyond service every time. Their entire team is amazing but Daniel especially takes the MVP award. He's very courteous, patient, and makes sure you're happy before you walk out the door. He helped me pick out new frames and was kind enough to fix them for me a month later when I broke them (yikes, my fault). I've worn glasses for over 15 years and I've gone to countless optometrists, Pearle Vision is hands down the best in the game.
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December 2023 by Alvin Pak
I came to Pearle Vision just to ask for help to get my two sunglasses to get adjusted. I called many places before calling Pearle Vision, and they were so kind to offer me to come in so they can help with my adjustments.Today, Brian helped me replace my nose pads to my sunglasses and also re-aligned another one, both free-of-charge! Not only did Brian help me fix these, he also educated me on how my previous optometrist didn't properly cut my lens.I will definitely be coming here moving forward with any eyewear needs!
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November 2023 by Alvin P.
I came to Pearle Vision just to ask for help to get my two sunglasses to get adjusted. I called many places before calling Pearle Vision, and they were so kind to offer me to come in so they can help with my adjustments.Today, Brian helped me replace my nose pads to my sunglasses and also re-aligned another one, both free-of-charge! Not only did Brian help me fix these, he also educated me on how my previous optometrist didn't properly cut my lens.I will definitely be coming here moving forward with any eyewear needs!
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November 2023 by Yasmine Dabgotra
I came to Pearle Vision to check the prescription of my newly purchased sunglasses (not from Pearle). I spoke with Daniel on the phone, and he said to come in and he would help me. Daniel took the time to investigate why my sunglasses didn’t feel right after testing a variety of different things, he spun my lenses around, and it fixed the problem! He very kindly explain to me why that was the issue. I wasn’t even looking for a new optometrist but I am coming here just because Daniel was so kind, amazing, and patient with me. Sometimes places won’t give you the time of day when you aren’t a customer and he treated me with the upmost care and now Pearle Vision has a new patient/customer because of Daniel.Thank you so much Daniel I can now where are my Italian sunglasses comfortably.
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October 2023 by Carol F.
I had a great experience at Pearle Vision with Daniel and Brian. Daniel's positive personality made the visit enjoyable, he assisted me on two different occasions. Bryan did his best to ensure I left happy with my purchase the second time in. They provided excellent service!
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October 2023 by Dollywood Horror
Sally at Pearle Vision Irvine was amazing! I needed a replacement on a nose pad and she fixed it for me within 5 minutes. Thank you so much again!!!
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October 2023 by Tae K.
Pearle Vision has been great! We have used them the last few years and have no complaints. They help us with discounts and always provide lots of spare contacts while we wait for the order. Overall good service.
