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March 2024 by Bernadette Y.
Came here to get new wiper blades and went with my original RainX blades and the guys behind the counter were super helpful, even offered to install them for me. I politely declined and went on my way. Fast forward a few weeks and my wipers weren't holding up. They seemed to be just smearing the water on my windshield and it was getting a little annoying. I even cleaned my wipers, in case they were extra dirty and that was causing the smear. So, I called and Marc answered. I told him what was going on and he was able to pull up my receipt and told me to come right in to get it resolved. Ended up exchanging my tried and true RainX for a pair of Bosch blades. Marc made the whole process super easy. Installed them, and in the rain, on my drive home, I could tell these were 100% better - no smearing. Really appreciate the help I received and the ease of the entire process.
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February 2024 by David Kind (Daveexplores321)
Self fixer
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January 2024 by Nancy L.
Marc was extremely helpful to me on Monday, 1/29, when I needed brake light bulbs and a brake light switch. He answered all my questions and provided recommendations to solve my problem. Sure enough, as always, O'Reilly Auto Parts in the Culver Plaza ALWAYS delivers, and I was extremely satisfied with the service and the problem solving support.
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January 2024 by Rob B.
Two Words: Friendly Service I have been here a few times, mostly for small items having to do with minor auto maintenance. I can't really speak to pricing because I haven't made any major purchases. But the items I've purchased have all seemed to be reasonably priced. However, the selection is excellent and the service is outstanding. Every time I've come in I've had multiple employees ask me if I needed help with anything as I've entered the store and when they've notice me in the aisle looking. And they've always been patient and knowledgeable in answering all my questions. I am impressed with the training they've received, and always enjoy shopping at a business where the employees make an effort to be helpful, rather than looking like they want to run the other way when they see you approaching them with a question. Would highly recommend.
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January 2024 by whoa buddy
Great service and exceptional staff.
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January 2024 by B Kal
Saturday evening Irvine Culver location, 2 young attendants, very poor customer service skills...Not very helpful, changed battery on key fob, fob wouldn't work, wouldn't do anything to help re-set fob...I go outside by myself to try it, still doesn't work, I go back inside to tell them & place purchase, I'm left hanging by the counter with no attendants by myself for quite some time until after 3 other customers come in...Complete waste of a trip & both attendants bit attitudy & arrogant...Better to next time drive further out to the Bristol location where the service & care was so much better...
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January 2024 by Farhad Naghipour
Very good customer service, and they're really care of the customer.
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January 2024 by H Serene Warren
The guys were so helpful and patient. I would have been lost without their advice.
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December 2023 by Tommy P.
Thanks Angel. I was "that guy" on the freeway who put on his own windshield wiper and it flew off... Went in today, and told Angel what happened. He said, "Let's walk out there to make sure it doesn't happen again" and helped me. Awesome service! Thank you, sir.
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December 2023 by Jorge Garnica
Great service and great prices
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November 2023 by Donna Copeland
Young kid working there, I think his name was Nick?? had great hair, anyways he changed out my headlight on my kia sorento, quickly, did not touch the bulb and bam!i was back on the road!
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November 2023 by Stuart Barker (Big Stu)
Helpful and patient.
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October 2023 by Thuy N.
I've been going to this auto store for 5+ years. This location is about 10 minutes further than another location but I always come here because of the excellent knowledge and service. I had an issue yesterday and Michael helped me diagnose and repair my issue. He was personable and helpful. I left the store feeling extremely grateful for his help. You rarely come across this type of customer service anymore. Thank you, Michael!
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October 2023 by Auntie Krispy
Great service from Jose and David! They tested my battery both in my car and in the store. Jose said come inside while we test the battery in the store. Then they installed my new battery. All while helping many other customers.
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October 2023 by Giti Hajizadeh
My first visit to this store. I needed help with my wiper replacement and Jose did a great job with that.
