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March 2024 by SaulandCindy B.
Very good customer service. Friendly, polite, not rushed. Very good customer service. Friendly, polite, not rushed. *****
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February 2024 by Renee S.
Seung provided an amazing experience for me at Orange County Credit Union! I was thrilled that this location is in Irvine and is right next to Chase which made it easier for me to complete my transaction. He provided so much knowledge and explained everything thoroughly. I advise anyone looking to change banks, obtain a car loan or looking for any financing help of any kind to join Orange County Credit Union. Make sure to ask for Seung, he will steer you in the right direction and provide all the information necessary to make a well educated decision.
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February 2024 by S F.
Came in today to open a new account had the pleasure of meeting Seung he is the one that helped us open an account. He is very friendly and nice.. He knows how to treat customers and explained everything in detail. I was happy with the outcome of this and that he was able to help with the service I had requested. He actually valued our time and was very straight forward with things. We will be switching banks pretty soon as well. He made it seem like this bank was the perfect one for us, he also explained all the benefits we would get as a member I think it is so awesome that they have a coin machine. He didn't treat us like customers he treated us more like if we were friends. Really enjoyed speaking to him to him and will highly recommend to friends and relatives.
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February 2024 by Janine J.
The Irvine office of Orange County's Credit Union (in Woodbury Plaza) is very "user" friendly. My husband and I went in for the first time in June 2023 and have been loyal customers ever since. On our first visit we were greeted by Seung Kang and given a very thorough overview of the OCCU. He answered all of our questions with a friendly and positive attitude. We decided then and there to open an account. Since then we have been back multiple times and opened several CDs with excellent rates. Seung and his colleague Ameer have always been very helpful and informative, answering any questions we have and spending as much time with us as we need making sure we understand each transaction. All of the OCCU staff in the Irvine office are friendly and helpful taking time to welcome and assist us each time we visit. They definitely deserve an excellent rating in customer service and competitive rates! They are now our number one banking institution.
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January 2024 by Olga C.
Our experience was great. Everything was super smooth, professional, and nice. Very grateful to Talal and Seung for their help. As first-time car buyers, we felt very lucky with such great customer service and all the explanations!
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January 2024 by Judy D.
I Had a great experience with Orange County's credit Union they made it seemlessly easy to be approved for my car loan and to open an account to get started. Seung was the Customer Service Representative that assisted me he was such a pleasure to work with.
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January 2024 by ajaz sheikh
Best exp always.. !!!
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December 2023 by Jay G.
Seung has helped us numerous times and has always been fantastic to work with, like the rest of the OCCU team. Today he helped us set up a new joint checking account and was very kind and thorough as he explained all the details.
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December 2023 by Nat T.
Great employees who are extremely pleasant and helpful, today I was helped by Seung Kang who is so kind and knowledgeable. Great rates and offers. Great experience overall. Orange County Credit Union is simply put, great.
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December 2023 by Artin M.
Seung was very helpful in submitting my application. Nice staff and quick response to the customers.
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December 2023 by Lien D.
we have an awesome experience of opening new checking and with the help of Mr. Kang. He is a pleasant and detailed oriented person. He explained everything thoroughly and provided excellent service with cashing our EE bonds. Highly recommend and thank you Mr. Kang for all of your help!!
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December 2023 by Ramzi A.
Our representative that was assigned to work with us was Mr. Seung. He was extremely courteous and super helpful. If you're lucky enough to work with him, you won't be disappointed!
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November 2023 by Helen C.
Seung Kang was very knowledgeable. He took care of our questions, and help us open the accounts and answer the questions we had.
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November 2023 by Zack J.
OCCU, and the Woodbury branch in particular, are top notch. Efficient and straightforward, can't ask for more from a bank. Special shout out to Seung, who has helped multiple family members over time with always positive results.
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November 2023 by Michael M.
I got the car loan thru OC credit union , I went in at 9:00am and got my check issued to CarMax in 25 min, it was super fast and easy process . But please make sure you set up an account with them first online . Their car loan rates are the best , it's the lowest among lenders . The person who helped me is Ameer he was very professional and knows how to get things done fast . I highly recommend going to OC credit union for car loan .
