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February 2024 by Steven Bove
I went to the store looking to buy a pair of binoculars. I am new to bird watching and knew nothing about binoculars. The sales person that helped me was very nice and took the time to explain all the differences in price level. I got to try out different binoculars to see the differences and find the right one for me. I went to the store thinking I would start with a beginner base model, but ended up going with a more expensive one, and I am so glad I did!
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February 2024 by Wendy T.
Excellent and knowledgeable service. If you like no pressure informed guidance regarding binoculars, this is the place to go!
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February 2024 by Kasi McMurray
Knowledgeable and Welcoming! - I went in person to try several brands of binoculars - this was a serious purchase for me, one I wanted to do in person so I would feel comfortable with the right pair. Pete and Steve welcomed my many questions. Pete went through the details of each brand I was considering. I was able to test and see the differences. In the end I purchased a pair of Swarovski NL Pure binoculars - I am Thrilled with my choice - and one I would have never made had not tried and been informed about them. I also purchased a pair of Celestron Nature for my granddaughter, another good choice. I highly recommend visiting the store, meeting them and looking over the numerous brands of optics. Great Service, good prices - I will return to purchase a scope!
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February 2024 by Alexis Winter
Expert service. Huge selection.
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November 2023 by genphideaux
Top shelf customer service. Called multiple time to discuss options for my specific application. Pete was patient and answered each question with detailed information. Listened to my concerns and addressed them fully. It is a rare occurrence now days to find this type of customer service and patience. I am now a customer and will continue to be when my needs require further optics in the future.Thank you Pete, you are truly an asset to optis4birding.
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September 2023 by Mark Burden
Optics4birding have provided me super service. After have my equipment stolen in Europe, Peter and the team helped me to get everything speedily replaced. Fully recommend Optics4birding to all. Thanks for their service and support.
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September 2023 by Andy K.
Absolute best selection of high-quality optics and binoculars that I've seen in one store. Binoculars are often a significant investment and it's really nice to be able to go look through all of the major brands and side-by-side them in person. They carry all of the high end brands like Swaro, zeiss, Leica as well as some very solid budget options for the savvy birder and wildlife watcher. Extremely knowledgeable and friendly staff. Stoked to find this place.
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July 2023 by Carla Blekkink
The service of Optics4birding is amazing. I am a Dutch citizen and I found a Swarovski item on their website that I have been looking for since long, as it is no longer available in Europe. I had issues with PayPal and asked support through email. I also had some additional questions and also shipping to Europe needed some extra attention because of new regulations for import in the EU. The shop management offered better services than I could wish for and answered all my emails with questions very promptly. They have spend a lot of time on my order, even though is was just a very small one. They sure know how to please a customer, regardless the money you spend.
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June 2023 by Aly A.
I'm so glad we stopped in Optics4Birding. I highly recommend stopping here if you're looking for great service andxquality. The shop is small, with very professional grade binoculars and scopes on display. We spoke with Steve, who helped us with our needs to find a good quality set of binoculars within our budget and for birding. He was really knowledgeable and let us try different binoculars, explaining the differences in each set as well as the pros and cons to them, so we could make a more informed decision. Since I use glasses, I struggle with focus with some cheaper binoculars, and Steve was thoughtful and sensitive to my needs with eye strain when it came to testing different binoculars that would suit my needs. We ended up leaving with higher priced models than we originally intended, but it was after we tested at least 8 different models, and could see the differences and what suited us best.
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April 2023 by Jim Beck
Over the top great service! In these days of automation and outsourced customer service, we sometimes have low expectations, but Optics4birding stands out as an exception. I had an issue with a manufacturer's defect and Pete was not only very professional in his responsiveness, but he stayed with the issue personally and with full awareness of my needs until it was resolved, to my full satisfaction. Thank you Pete and Optics4birding! I won't go anywhere else for similar needs in the future.
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March 2023 by KW Hoover
Ordered replacement Swarovski EL Rainguards and the transaction from order thru delivery was EXCELLENT !! Fast ship and high quality OEM replacement parts for our expensive binoculars is greatly appreciated.HIGHLY RECOMMEND this trusted source.
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January 2023 by Corey C.
Excellent customer service, communication and follow through. Thank-you Pete!
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October 2022 by Stephanie Larson
I ordered a replacement eyecup for my binoculars. It was the wrong one. This company was so helpful! They allowed me to return the one I had purchased and helped me determine the correct one to order. I would definitely purchase from them again! Great customer service!
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September 2022 by Mimi Emig
Great customer service. I ordered a spotting scope. Their personnel were helpful in providing information about scopes in my price range. Item was securely packed and arrived in the promised timeframe.
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July 2022 by Eric Weis
Great selection of binoculars and spotting scopes as well as optical accessories. Steve and Pete are very professional.
