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November 2023 by Ethel Mondragón-Gómez
Despite being a language barrier with staff, they make me feel comfortable and do a fantastic job! Amy was the best in doing exactly what I wanted.Services: Nail painting
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August 2023 by Sean J
Every time I visit here, it's an incredible experience. I've been a loyal customer for 5 years. The people are wonderful, and the work they provide is of top-notch quality!
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August 2023 by Eloisa Matsch
Excellent service! Great vibe and everyone was so nice! I will definitely come back!Services: Foot massages
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July 2023 by Nazanin Asadi
I typically avoid writing negative reviews for businesses because I understand that everyone can have a bad day in their professional life. However, I feel compelled to share my experience with this salon, as I have given them multiple chances to rectify their mistakes, but unfortunately, they have failed to do so.One of the main issues I encountered was the excessive wait time, regardless of whether I had booked an appointment in advance or not. It seemed that they did not value my time at all and were only focused on receiving payment in cash or via Venmo.Furthermore, the quality of their services was inconsistent, depending on sheer luck on any given day. There was no guarantee that I would receive what I had asked for. As evidenced by the attached photos, my gel pedicure and manicure started deteriorating within just a week. I immediately contacted the management to express my disappointment and concern, and they assured me that they would rectify the situation once the nail technician returned from her trip to Vegas. However, when I tried to schedule another appointment, they conveniently avoided fulfilling their promise.To summarize, if you happen to have extra time and money to spare, this salon might not pose a significant issue. However, I personally cannot recommend it based on my experiences and the lack of accountability displayed by their staff.If you're considering a new salon, it may be worth exploring other options that prioritize customer satisfaction and provide consistent and quality services.
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June 2023 by tatum sommer
I never leave bad reviews but this was frustrating. I went to get my nails taken off. They charged me $20 when I called and asked why they charged over the listing price. They said it was an extra time to get my cuticles cleaned which I didn’t ask for they did that automatically. Which on the website is only $5. Very frustrating and they said I would have to come in again if it wanted the price fixed.
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February 2023 by Londyn Van Zyl
I don't like giving negative reviews but this place wasn't great. They were all super nice but not very skilled nail techs. My biggest complaint is the person doing my toes dremmeled my toes even though I want doing gel. My toes will be messed up for months since they grow so slowly. My nails took a lot of hand holding to get just ok. She also did dip, not regular acrylic, but it is what it is.
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January 2023 by Shay K.
I do not recommend this place at all. As a customer who has been coming here for years I would always give the staff the benefit of the doubt that they may be having a bad day to justify their poor customer service. Pro tip- don't do what I did and find an amazing nail salon instead...deets below! Nailtique Lack of customer service: A very unwelcoming environment. Customers are often treated like they are the biggest inconvenience of the day to the staff when they walk in. Little bits of shade and attitude from unhappy, overworked, perhaps underpaid and tired staff. Quality: Rushed and careless service. The staff excessively shave down your real nail with a drill and then try to sell add-on services like a gel builder to make up for it. It is very hard to maintain healthy long nails here. Sanitation: In the era of Covid and Monkeypox this salon fails to have any sanitizing practices. The nail techs re-use their gloves, nail filers and pumice sponges that have touched the hands and feet of other customers. The nail tech today put on previously used blue gloves with yellow-brown spots on the fingertip pads, indicative of signs of overuse, with streaks of different nail polish colors on the glove from previous customers. Yuck. Inconsistent pricing: This has never bothered me enough to say anything..as I never catch it until I am half way out in the parking lot looking down at my receipt..but I have been many times, received the same service and have paid up to an additional $5- $10. OKAY NOW TO THE GOOD STUFF!! My new go to that I found nearby is 3-Thirty-3 Nail Bar located down the street on UCI campus near Trader Joes. They treat their customers with kindness and provide excellent service. I always have a wonderful time and love that they offer refreshment to all of their customers. You can tell they work well as a team as their management and staff are super friendly and go above and beyond to make sure you are taken care of. The two main girls/managers at the front are awesome and speak English so if you have a special request they can easily help you out. The salon is also super cute, their nail techs know what they are doing, know the latest nail trends (probably thanks to all the young UCI students!), their prices are even better (ask for discounts!), and they know how to save your real nails to make them long and healthy!
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January 2023 by Melanie S.
I have been going here for a few years and could not recommend this business more! I have never found a better nail salon.
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December 2022 by Hana A.
Love this nail place. A lot of regulars. It's always fun, relaxing, enjoyable and great quality.
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December 2022 by Glo D.
My nail technician, Pink, she is so so kind and professional. I am extremely disappointed with the other service provider this morning, when I am having my relaxation and peacefulness, while Pink was taking care of my pedicure. Two of her workers walk over and wanted to chat about personal stuff? I had to informed the first one and let her know, I am paying for my service and if she wants to pay for my pedicure then she can converse about their personal matters. Later, I informed the manager on duty, to teach their staff about this unprofessionalism, the manger told me that she had told some of these ladies a thousand times of not to do that with fellow co-workers. I am putting this to the Nailtique owner, I do not know who you are, but you have some unprofessional staffs working for you. Very disrespectful for you and your business! I am thinking these staffs should be fired! I have been coming to your business for 22 years, and I will only request Pink. She is truly caring and professional.... If this happens again, I will not come back, understood, owner of Nailtique!!!
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December 2022 by Alena N.
Marie and Linda are the absolute best. I was never happy with my nails and my girlfriend referred me to Nailtique and I couldn't be happier. The staff here is always so friendly and accommodating. I will never go anywhere else.
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November 2022 by Danielle Q.
Like this place! Marie really takes her time and makes your nails look like little masterpieces. Ping for pedicures, she always gets back to you quickly and makes you her priority. They offer great service and atmosphere. I always call to make an appointment
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November 2022 by Nina R.
Miscommunication of how long I wanted my nails. The nail tech comes back, cuts them immediately - without asking how long do I want it, briefly buffs them and this is the result. Don't worry - I tipped. Was polite about the entire situation. And how was I treated? I checked myself to see if my toes were dry, placed my slippers on, and waited to pay. If you're looking for a place that will treat you with an ounce of respect - don't bother.
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November 2022 by Jimena Cortes
I’ve been coming to this place for 2 years. I had 1bad experience with a new employee and they went out of their way to fix it and take care of me. That person thankfully no lone works there. In 2 years everyone there always made my nails look amazing.Leslie there is one of my favorites, but really everyone is great. I highly recommend.Service: Manicure
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September 2022 by Mia H.
Joane is my favorite person to go to for acrylic manicures at Nailtique. She is a perfectionist when it comes to doing her clients' nails. I usually am always on Pinterest trying to find fun and creative designs but I always worry that some nail techs can't pull it off. Joane strongly recommends you show her what you are looking for and she will tell you if she can do it or not. This was one of my bolder requests and she gave me exactly what I was looking for. Highly recommend this place. It's also definitely on the more affordable side compared to some:)