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“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“I love this store. Briana and Rasam were knowledgeable about their products. They clearly explained differences in plans to help me make an educated decision for me. I highly recommend the store on Alton and Jeffrey in Irvine.”
“Mr. JAY's service is very good, the experience is very good, there are many Chinese customer service, in short, the experience is perfect, the explanation is very detailed”
“Jack the sales rep made the experience quick, easy, and pleasant. He helped me navigate getting a new phone and new line for my teen.The location was not overly busy. And my young child was entertained by the phones.”
“I made and paid for a purchase and requested $40 cash.Between myself and the gal helping me she forgot to give me the cash back. It wasn't until the next day I remembered that I forgot my cash back.Called the store, worked with a guy named Dave in returns.Figured it out and I got my cash.Next time I'll pay more attention”
“I worked with Shasha R to purchase a usb-c plug in. He was honest, direct, and showed his authentic personality. He knew the business and showed pride in his work. In fact, a lady originally ignored me, but he greeted me with a smile and was genuine. He’s a great representation of the Verizon brand and Victra. you should seek out his guidance whether it’s for Verizon options or for development within the company.”
“Had a great experience with Esdras. He went above and beyond on transferring our files from 2 phones to 1. He also was able to help create a new icloud for my elderly mom. Super glad he worked with us. He's extremely patient and friendly. Thank you! Can't wait for our next upgrade.”
“Got my new phone the other day and love it! Such a incredibly good deal. I'm glad I chose to shop here because Winnie and Anna were very helpful and settled everything for me.
Took a while since they were so busy that day, but everything is all set. Thank you for your patience :)”
11AM - 5PM
15333 Culver Dr, Irvine
Mobile Phone Accessories
“I have a Spigen Slim Armor Essential S case for my iPhone 15 Pro. I really like the case; it is clear, so it shows the phone colour; it has the MagFit feature for wireless charging; and, best of all, it comes with a very useful kickstand for propping the phone up for viewing in either portrait or landscape orientations.I had a question about this case and contacted Spigen Support; I received excellent service and support. It turned out the issue wasn't with the case at all and still the people at Support were very helpful.This is my second Spigen case; the first one was for an iPhone as well and lasted almost five years!”
“I recently had the pleasure of working with Evan at Verizon Woodbury Town Center, and I can't say enough good things about him. I was having a difficult time transferring my consumer lines to my business account, and Verizon customer support was not helpful at all, just keeping us waiting on the phone for two hours with no resolution! Evan patiently took the time to understand the issue and worked diligently to fix it all by himself. His dedication and patience were truly impressive. Evan's excellent service turned a frustrating experience into a positive one, and I am extremely grateful for his help. I will definitely go back to him for any future service needs. Thank you, Evan, for your outstanding support!”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phone Accessories
“I visited the store 2 days ago and Hany helped me with a new ATT fiber internet account setup. Hany was extremely professional, knowledgeable, and Polite. He knew his stuff amazingly well - I was in & out within 10 minutes. I got ATT installed today and the entire experience has been outstanding!”
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“Rokform is always the best when it comes to sturdy cases and magnets! I drop my phones constantly and never any damage. Plus their customer service is unmatched!”