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January 2024 by Taylor Bakken
Tony and Sid are the best!! They took such good care of me and made the process effortless. Great communication and they felt like the first people who were being honest with me in the car buying process. When the actual day came, I was in and out in about an hour and a half. It was so easy, will be sending all of my friends their way and cannot recommend enough.
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January 2024 by William Marrufo
Buying a car was quick and easy. Tony was straightforward and helpful without any pressure to buy right away. I was able to take the car I was buying to be checked out by my mechanic and that solidified the purchase of the vehicle. Definitely recommend working with Mesa Luxury Imports and I'm also referring friends and family to them as well. Great experience, no hassles!
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January 2024 by Alexis Machado
I really want to give 5stars, Service was great. But non stop problems on the car they sold me.
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December 2023 by Eoin Cowie
tony and Sid were Amazing. i love doing business with them.
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December 2023 by Arrielle Torres
Pros: Just bought a 2015 used Kia Rio from this dealership. Tony is a very kind and respectful salesman. I've bought multiple used cars & know enough about them to know that I don't always get respected. I did not feel as if someone was belittling me or trying to scam me, which was awesome. The process was pretty smooth & no-nonsense which I really appreciate as well. He was not afraid to show me other options when I wasn't impressed with my original inquiry & chose one to buy.Cons: poor dealership etiquette. I put a down-payment & went back 7 days later & was told that the car was parked & not moved since I saw it. We had asked for the tires to be looked at due to a light being on & even called throughout the entire week. This was not done. The car was also really dirty, with spider webs on the hub caps. The car had less then a quarter tank of gas in it as well. They washed the car & put air in the tires, but theres not much they could look into with an hour before me driving the car off the lot. I know it's a used car & my options are limited within my budget which is why I didn't make a fuss, but this is just poor etiquette.I haven't had the car long enough to speak on the quality of the product, but again that is also part of the gamble of buying a used car. I'm not yet sure if I'd buy here again. Next time I'm in the market I would definitely bring these issues up & make the decision based on their response.
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December 2023 by Malhar Prajapati
I bought my Hyundai Sonata from Mesa Luxury. Tony was really helpful and informative about all the details that I asked for. I really liked his response time and willingness to take care of the customer. I asked him if I can get the car checked by my mechanic and he agreed to that, which shows that he had confidence in what he was selling.The best part of the warranty that he suggested me while I was buying the car. So, the car was working perfectly fine for 5-6 months and then it suddenly started giving transmission issue (which are hard to determine even by the mechanics, so there is no way any of us new that it might happen). But fixing this required $6000 cost and the warranty that Tony had suggested me was super nice that they covered the entire cost other than negligible deductible. And, Tony was helpful from the first day when my car started giving this issue.Basically, Tony is a great guy and they provide really good customer service.
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November 2023 by Ikia Knight
Very pleasant and informative when I asked questions. Purchased a fully loaded vehicle for an amazing price! Definitely would recommend! Tony is great!
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October 2023 by G C
The car I got from Mesa Luxury Imports was a 2005 Honda Pilot. Tony and staff was very helpful during the process and very accommodating, they even stayed late in order for us to come and buy the car. The car was overall in good condition it didn't have any dents or scratches on the outside, it was true to what is said on carfax. The inside of the car was clean there isn't anything wrong with the inner workings, everything functions correctly. The only thing we had to check/change were the transmission oil and the front tires. Weve had it for over four months now and it works great. So it wasn't too much to fix and for the price it was a good buy.
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September 2023 by Feifei Gao
Very professional and honest! The merchant will consider all aspects of the customer's problems very considerately. If there is a problem, the merchant's service is very good. He will always help us deal with the matter, and the handling is very professional and efficient. It is definitely a wise choice to buy a used car from this company. choose. The car is in good condition, the price is reasonable, and the business is honest. I will choose this company again if I buy again in the future! Really good!
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September 2023 by Rogers Butler
When I came to the dealership I fell in love with this BMW 335i. I knew something special was going to happen when I mention wanted to have a twin turbo engine it was the n57 engine BMW 3 series twin turbo 6 cylinder it was it it was already the car I was looking for. And I own it it's in my back yard thank you so much.
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September 2023 by xt chen
What I didn't expect was that in Irvine, I met a boss who could speak Chinese. What made me even more gratified was that he and his team were really great. They packed the car neatly according to my requirements, unlike Most of the merchants' cars are displayed here for you to pay and take away. Friends in Beijing may have a kind of Huaxiang market treatment. Domestic friends who have just arrived and want to buy a second-hand car should really come to him! Save you a lot of detours! Three words to describe them, that is 'bangbangbang'
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August 2023 by Vanexel Rosales
Sold me a car with a bad catalytic converter, told them about the check engine light being on after a month that i got it they said there was nothing they can do about it that the deal has been done i would be very careful buying here!
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August 2023 by Tori Ann
Mesa Luxury was an amazing experience. Sid went above & beyond for me since I meet him. Toni made the paperwork process fun. Everyone had an amazing attitude & genuinely wanted you to get a car that was right for you. I drove off with a 2007 limited Rav4 & I absolutely love it. Thank you guys! I appreciate y'all.
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July 2023 by David Cordero
Tony made it a great experience working with him to make the deal happen. At first, I was a little nerve wrecked and didn’t know what to expect since it was my first time buying from a used car dealership. He made the process easy and seamless. I didn’t feel any kind of usual salesperson pressure that I felt when I was shopping around other dealerships. They constantly would call me and text me trying to get my business. He didn’t do this at all though; he was very friendly, personable, and helpful. He provided the Carfax report and answered all the questions I had about the car after I took it for a test drive. I traded in my car to him to get this car. He gave me a fair offer, and I accepted it.I felt like he really went above and beyond to provide a great experience for me. The car has been running great since I got it. Even after everything was signed and it was a done deal, the left the door open and offered to assist if I had any issues at all and to contact him directly with anything I needed. Thanks Tony!
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July 2023 by van emesa
Great service and professionalism. Tony was available at the time I requested and had the cars that I was interested in available to test drive and give a full inspection on. It was the first car I bought from a dealer and Tony made the experience welcoming and easy. I will definitely be checking their inventory when I am buying my next car.
