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“Mou helped us with great customer service. I found the mattress I had bought a bit soft he had it made firmer, then worked with me for a topper and even came to the house three times to make sure that we were satisfied. We have not experienced this kind of customer service before. Five starts is too little for him any company who has a sales representative like Mou is extremely lucky.”
“They helped me get a really great Mattress. The person who helped me was named Thomas, and he gave me a great deal and was very friendly and helpful. I would highly recommend going to this store to buy your next mattress.”
10AM - 7PM
8603 Irvine Center Dr, Irvine
Mattress Stores
“I live on the other side of USA in Atlanta, Georgia . In working with Carlos and Valerie on an order to get shipped to me , they both provided a level of service excellence to be highly commended. I ordered on a Monday and received my items on Thursday. Naturepedic makes phenomenal items ! I will order again in near future .”
“David at the Lake Forest drive location was awesome. Very knowledgeable and attentive. Willing to work with my wife and I within our budget and got us an amazing deal on a new mattress. Definitely go see David at OC mattress.”
“If you're looking for modern furniture without the big price tags, this is the place. The showroom was quite large and had a good variety. We were able to purchase dining room chairs, accent chairs, motorized couch, and a few planters. The sale was very generous. As for quality, so far it's been a few months and we're pretty happy. I only took a star off because the furniture is low, comparable to ikea and because often the delivery is delayed due to low inventory. But that just means they are popular.”
“This is a life changing product!Last Winter I was looking for a bed warmer that is non-electric because my body would get so tired from getting up every morning from electric bed warmers. after some research, I ended up getting this product and I can't say enough good things about this product! not only you can dual control temperatures I don't feel exhausted in the morning anymore. The quality of sleep is so much better now. Plus, it's so slim unlike the other bed warmers in the market. I'm thinking about buying another one for my mom. Totally worth it!”
“Fernando has been exceptionally helpful! He helped us find the perfect desk and bookshelf. He arranged quick shipping and followed through on the entire process. Thanks Fernando!”
“I recently had the pleasure of visiting the Sleep Number store at the Irvine Spectrum, and I can't say enough good things about my experience. From the moment I walked in, Reed and Romy provided exceptional customer service that truly stood out.
Friendly and Educated Assistance: Reed and Romy were incredibly knowledgeable and answered all my questions with a friendly smile. They felt more like educated friends rather than pushy salespeople.
Comfortable Environment: At no point did I feel pressured or rushed. They created a comfortable and welcoming environment where I could take my time to make the best decision.
Informed Decision: Their thorough explanations and genuine interactions were pivotal in my decision to purchase a bed. Their expertise and customer-centric approach made the entire process seamless and enjoyable.
Reed and Romy are a big reason why I now have a fantastic Sleep Number bed. If you're looking for the best customer service, visit the Sleep Number store at Irvine Spectrum. You won't be disappointed!”
“Love this place! Irvine location is huge! Our favorite over Jerome’s and especially Ashley.
They are helpful and kind and it was a good experience all
Around .which delivery of 2 days if in stock with competitive prices :)”
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“Jaqueline was so kind! Answered all our questions honestly and used her personal experience. Didn’t try and upsell us like crazy and gave us all the right information we needed to make a good decision. A mattress is expensive of course but she made the process smooth, thanks for your help!”