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January 2024 by Youngsuk Chae
Don't go there. They double charge on my credit card. I complained to worker, and he gave me boss number. I contacted the boss and he said he would check but he never called me back. I texted him so many time but no reply. Don't waste your money here
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January 2024 by Steve Hwang
Excellent staff with great attitude!! Great car wash was performed!
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January 2024 by Eunjin C.
They charge me double every month and no response. They are f***** terrible. B*** s ***
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December 2023 by Donna Auxier
Nice clean car wash. Easy in and out.
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December 2023 by aglassofsherry
I received a mass text on Christmas Eve announcing that the Irvine location was open on Christmas Day from 8AM-4PM (see my screenshots). The location was clearly closed with an orange cone blocking the car wash entrance when I arrived at 8:30AM on Christmas Day.I called them twice at 8:32AM and 9:41AM and no one picked up indicating that they were closed.False advertising, or miscommunication from the on-site staff? Management, if you're reading this, please reach out to me. Thank you.
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December 2023 by guda786
Very satisfied customer.
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December 2023 by Sherry C.
I received a mass text on Christmas Eve announcing that the Irvine location was open on Christmas Day from 8AM-4PM (see my screenshots). The location was clearly closed with an orange cone blocking the car wash entrance when I arrived at 8:30AM on Christmas Day.I called them twice at 8:32AM and 9:41AM and no one picked up indicating that they were closed.False advertising, or miscommunication from the on-site staff? Management, if you're reading this, please reach out to me. Thank you.
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October 2023 by NEDA GHARAEI
Great place great price great customer service
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October 2023 by Wade Ballance
2 spinners are broken so car doesn’t get cleaned properly. Vacuums are hit or miss. Was good. Now not worth it.
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October 2023 by Choon Lee
Horrible place. I took my car there for a wash and after it came out, the car still had soap on some of the surfaces. Asked if they provide towels and they said no. Terrible place. Never going there again.
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October 2023 by Rosana P.
I have to report this again. They still charging me. This is ridiculous. I even went in person to the car wash. Please stop changing me without my consent. And credit my money back two months, each of them $29.99.Horrible, I m not coming back
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October 2023 by Nix P.
This has been a fun location where I get my car washed if I'm not washing my car myself. The location is great as the vicinity is very spacious, and has many vacuum stations after the wash. Depending on the dirt that's on my car I know not all will be washed with the machine compared to a human scrubbing but this will do at least the basic necessity of cleanliness. Note: if you have tree debris and saps, it won't come off as easily with one wash so keep that in mind if you see your hood or roof still with those stubborn sticky debris afterwards. Anyway, my main concern is with these type of car washes is the potential dents or scratches it may do to your car because of the machine however this one hasn't done anything bad to my vehicle so this is still the go-to when necessary.
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October 2023 by Paula Woolley
We have been being charged for our truck since April or May. Somehow it did not register the license plate correctly they scan it) and NO ONE will help us!! 29.99 a month!! It's a nightmare!!! Sent messages to their website asking for help NO ONE has responded by email or phone!!! There is no phone number to get help whatsoever. At the stations they say to go to the website they can't help!! It's crazy!!! Super sad because we like the car wash, we just don't like having to argue that we pay for a service every time we go with a hit or miss that we can get our truck washed. Would love if they would get back to us and help us. Sad it has come to leaving this review. This review is for the Menifee location!!!
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September 2023 by Nina C.
My one star isn't for the actual service and car wash itself. It's convenient, gets the job done and the employees are all very nice.My issue arises with cancelling my monthly deal and I seem to not be the only one. I didn't initially want to do their monthly deal but seeing as the cheapest option at the time of $9.99, I said why not. I saw a charge on my card today for $26.99 and it seems like any efforts trying to call or email by other statements end no where. The ridiculous part is that I never gave my email when I purchased the deal, only my card info and phone number but yet the only option accessing my account is with an email. Which again, I never gave. I was sent a text to access my account but it just leads me to their login screen. I'm hoping to resolve this through Yelp since I guess that's the only way people are getting an answer from the owner. I would like to continue using magic brush but if I'm pretty much being locked into a subscription that I have no way of cancelling, then consider me out.
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September 2023 by Kevin A
I’ve used the car wash in the past. It is very conveniently connected to a shell. I used to love the self serve area that allows you to dry the car and vacuum. Unfortunately many of the vacuum hoses are breaking and not being well maintained.
