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February 2024 by Marina Garcia
I tried to schedule online and it is impossible.
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February 2024 by Marcos DelJara
Very bad business practices. I arrived to be told they only takes appointments but I could wait in case somebody cancel. I was there for almost 1/2 an hour, and absolutely nobody showed. After 20 minutes waiting I asked to be served since the place was completely empty. I was told they couldn’t. I pointed that the place was empty just to be told that those are the rules. I understand a business have the right to set their own business practices, but if you tell a client to wait and then you have ZERO patients for almost half an hour and you just ignore a walk in, you are telling your clients, they are not important at all. I for sure would never come back. I had my blood test there for many years, not anymore. Sadly sooner than later the disregard for the clients will take this business down.
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January 2024 by Linda Bethel
The check-in was easy. The staff was friendly and efficient. The phlebotomist was careful not to cause any discomfort. It appeared to be a good team working together today. However, there was no water or drinking cups available or cleansing wipes in the bathroom.Otherwise, a good experience.cleansingwipess n the bathroom
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January 2024 by Mehrvash Dadashian Saravi (Mehrwash)
Very convenient with availability of making appointments online or go walk-in and checking in on the kiosks inside. You can wait out of the office and they will text you when it’s your turn. The staff do their job with knowledge and confidence. The area is very clean and sanitized. The restroom (for taking urine samples) is perfectly clean.They accept lots of insurances including Cal-optima (Medi-Cal).
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January 2024 by Zain F
They have very bad service where they don't accommodate walk-ins on purpose !It is extremely hard to get an appointment and when we have to come as a walk in, they work very slowly and keep the appointment customer in the room for more than 15mins to make sure that the other appointment has come already . Which gives no room at all for any walk in!!
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January 2024 by Coach Glayol
Tough to get an appointment here, but the staff is always quick to get me in and out by appointment. I don't recommend doing walk ins and I schedule months in advanced. Being a bit anxious on needles, they always are quick to find the vein and get you in and out. 0 pain and work well with those constantly getting pricked? Edith was my phelbotomist, and she did very well.
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January 2024 by kenny
This location is bad.I showed up to turn in a sample that was #1 not even completed the first time, it's been a month since I've had to get tested and trying to turn in a second sample. Due to their ineptitude its now right right before the holidays and the staff inside wouldn't do my order 8 minutes to closing. She just repeated the same words while I was trying to problem solveTrashy location. Staff unhelpful and uncourteous
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January 2024 by RD Chaves
LabCorp states they should accept Walk-ins. This location has had this sign up for months (I visit this building weekly).Someone needs to talk to these phlebotomist's manager. It's outrageous. I get it. They're grossly underpaid for the amount of non stop work, but c'mon now. Hire more people then.
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December 2023 by M G.
I called this Barranca location today (only took 7 calls to get someone on the line) I asked if they are taking walk-ins, the guy told me not today but that if I go to the Waterworks location he would be there shortly to assist me, so I said ok that I would. I got there maybe 5 minutes after the call, I've been sitting here at the Waterworks location for 30 mins & no one is here, there's a sign saying they're closed. I can understand that they're closed but why in the world would the employee tell me to go here & that they would be there to assist me as a walk in? What was the purpose? To go out of the way to mess with me? I would have made an appointment for a Labcorp closer to my home but unfortunately all week I've been checking for openings & all the locations say 0 availability online & when I tried calling they would say they can't make appointments over the phone, and that's after calling nearly 10 times in a row trying to get someone to answer the phone & not hang up, yes I've had someone answer 3 times & immediately hang up & the lady that told me they can't make appointments over the phone did so in a rude manner, I didn't realize I had offended her by calling a place of business, let alone warrant rude behavior for calling with a valid question.
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December 2023 by Ahmad Kamrany
Terrible service. I came in and signed in. I was a walk-in without an appointment, so I waited for an hour. Finally my turn came and Johanna B. asked me to go to station #1. There was no one else left, but she got on the phone and started making calls and made me sit in the testing area for more than 25 minutes even though no one else was in the room. Still sitting here waiting. If they didn’t want anybody walking without an appointment, she should just tell me instead of being passive aggressive and intentionally making me wait. Johanna B. told another person who hadn’t signed in that they don’t take walk-ins. VERY BAD SERVICE!!! I would give a zero star if I could!!!!
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December 2023 by Ramen S.
Been here for 2 days in a row for fasting. All different times and keep saying no walk in. The online appt is a month out.
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December 2023 by Evro P.
Someone should read these reviews. I'm seeing the same things happened to other people. Something should be done about the lazy people working there. My mom who is 90 walked in to get her blood work. She did not have an appt but needed to get in. We have an appt at another office on Monday which was the soonest anywhere and I made the appt a few weeks ago. Her dr appt is Tuesday and needed to get in sooner, so she tried this location. The 2 people were sitting around and would not take her. There was none in there waiting it was empty. They were rude she said, and told her to make an appt. How about taking her blood today instead of chit chatting with your coworkers. . Very unprofessional. Again She is 90 and needs to stay local . They told her to drive to Newport Beach or costa Mesa. Very Rude to a senior citizen that does not use the internet and I have to schedule her appointments. I wish I was there. I would have yelled at them in person.
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November 2023 by Wayne Zeng
We are told by family doctor and Labcorp website also stated walk ins are welcome. My parents at age of 80+ yrs fasted for 18 hrs and got the Irvine Barranca site around 9:45am but they refused to draw blood. The front desk insisted saying an appointment needed. I tried to find a spot but no appointment available for at least the next 10 days (my cell phone only allow me to see). Several staff are just standing there without any patients. We walked away with confuse and disappointed. It seems the front desk staff has no motivation to maintain the basic service manner. Fortunately, my parents testing is not urgent, I have to ask my doctor to prescribe another one to another lab but not Labcorp.
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November 2023 by Wayne Z.
We are told by family doctor and it's website also stated walk ins are welcome. My parents at age of 80+ yrs fasted for 18 hrs and got there around 9:45am. This labcorp site refused to draw blood as it needs appointment. I tried to find a spot but no appointment available for at least the next 10 days. The staff are just standing there without any patients around. How this company make money with such attitude to their clients. How testing personal treat their patients so unprofessional. It seems to me their staff has no motivation to maintain the basic service manner. If paid less you can choose to leave but not to treat your patients without basic respects. I would ask my doctor to prescribe me to Quest Diagnostics not Labcorp. No more testing with this company.
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November 2023 by Nina S.
I normally don't leave reviews but it's taking me three times to get my blood work and on your website it says walk-ins when I got in there they blasted us they're all standing around they were all for up in the front they were doing nothing highly unmotivated people going to draw blood out of my arm. No thank you