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April 2023 by Алена Товстопят
Very great service, professional and responsive !
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September 2022 by Oleksandra Gridina
My family and I had a superb moving experience with Laaks Moving Services.The most professional, punctual, super efficient, and super cool guys!Max and his team worked really hard and took the utmost care to protect our stuff.Definitely recommend to anyone and definitely will hire them again if I ever need to move.Thanks guys!!
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September 2022 by Raquel Myers
This was the best moving experience ever. Professional, master packers and organizers. Great attitudes and friendly. Got everything done sooner than expected. It was a no stress move. Would highly recommend Laaks for your move
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August 2022 by Nik Gridin
My good friend recommended this service as he moved with them a couple of times and he never had any issues. Max and his team arrived in time and handled everything. They were organized, polite, professional and very helpful. All moving process was easy and fast. It was a pleasure to move with you. Good luck guys.
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August 2022 by Elena Veller
Just the best! Professional, hard working, and great communicators.I'm very impressed by the overall experience. Would absolutely recommend and would use them again.
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July 2022 by Oliver Barraza (Mercurial Forge)
Laaks has moved my family twice in as many years and both times have been wonderful experiences. Responsive and professional team members who can handle any moving situation you throw at them. They even drove up to San Francisco to move my family back to the OC. The next move I have to make I'm calling Laaks and only Laaks. Highly recommended.
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July 2022 by Marta Rudat
Thank you so much for your help! Ervin was super nice on the phone -friendly, polite, great communication! Max and his team- on time, very organized, work efficiently and very professionally! Thank you so much for the great job! As much as move could be stressful and hectic- you made it seem easy!
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July 2022 by Dara Vdara
Amazing and hardworking crew-Max and his guys did the job perfect! I had some large pieces of furniture items moved and Max took care to move everything carefully.
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July 2022 by Ma Mk
Used these guys recently for a local move. Took faster than we moved a previous time with the other moving company.
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July 2022 by Gentle Man
Moved with Laaks a couple times never had any issues. Max performed a great job on our last move from San Francisco to Irvine on last week. Will use them again
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August 2021 by Chris Brown
We recently used the team to move our furniture and possessions to our new house. We have moved about 8 times in 10 years and I can confidently say that these guys were excellent. Their attention to detail was excellent and they really took care when moving our stuff. The team were professional, helpful and fun to work with. Would definitely use them again and recommend their services.
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July 2021 by barbarina z.
I was assured a 24' truck to move the contents of a small one bedroom apartment. The truck that arrived with the 2 movers was very small and I was assured that a second trip would not be billed if necessary. That of course is not the issue as the time is billed per hour and additional charges are incurred by having to load the truck a second time. Everything was packed in boxes and containers. The movers were very slow and did not even begin to finish loading the truck after the time limit had expired and the truck should have long been on the road to the new location. The movers were constantly on the phone with the office which slowed down the work receiving directives from them regarding the extra charges. The movers deceptively took unauthorized photos of some spare items that I was going to take in my personal vehicle as if they were still left to be packed which was not the case. The movers also took my medication bag and placed them among the boxes, rather than focus on the packed items and I had to go the pharmacy for emergency refills that day until the bag showed up days later. I noted that the phone ID appeared to be Slavic and not LAAKS Moving Services, when the movers handed me the phone. The movers left heavy items on my front porch and even stated that they might not empty the truck entirely if I did not agree to the additional time charges for their delays. I stated that I would call the authorities if necessary and the items were then left on my porch. The final insult was one of the drivers asked for a TIP. I pointed to the heavy items on the porch that he left for me to move and told him that was the TIP. This was in 2019 and I am posting this now because I will be moving soon and will definitely not use this service and hope to alert others to my experience.
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May 2021 by Mark R.
Moving is very stressful, especially when you move half-way through the country. I was going to DIY it, and as I was looking for a trailer I ran into Laaks Moving Services. Garry came to our house for a visual estimation, and he gave me a very competitive quote that included 2 movers, a driver and a truck to move all our belongings from Orange County, CA to DFW, TX. They showed up on the promised day, packed all of our stuff and off they went towards the destination. They kept us updated during the whole process. Two days later right on time as promised they arrived with our stuff, unloaded everything to the room they belonged too. All of the boxes and furniture arrived intact. I highly recommend Laaks Moving Services to take care of your moving needs.
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March 2021 by Charles C.
I want to preface this review by saying the quality of the move itself was excellent and my belongings were moved quickly and in perfect condition. The reason I'm rating this low is due to communication and having my move delayed several times. My move was scheduled for 3pm on Saturday but I received a call saying my move would be delayed. No time was given initially so I waited to 4pm to try to contact them. However at this point, the office was closed and I didn't receive a response from the movers till past 5pm with another delay. The new time was 8pm, however I still didn't receive an update past 8pm until I called them again and the move was once again moved to 1130pm. I was patient with all the delays mainly because I didn't have a choice at this point. Communication was severely lacking and my move was delayed by 8.5 hours total without communication. Despite the delays and impact on my work, I still have to give them credit for their reasonable rates and for the move itself. I just wish I could've had a better experience as a whole and hope mine is an isolated incident.
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December 2020 by Alan C.
They cancelled my appointment because I supposedly did not respond to an email confirmation that I never received. Tried to make the situation better my making me pay for 3 movers instead of 2 at a later time than I wanted. This company has expanded in the last couple years and the service has definitely gotten worse. I used to refer all my friends to this company but now I think people should stay away.
