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March 2024 by Karl N.
This store is frankly a mess. Broken flickering lights, piles of disorganized merchandise everywhere. The employees are so overworked they don't have time to do basic stuff like organize. At least the selection is decent, if you can find what you're looking for. Prices are good with perpetually running sales/coupons.
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February 2024 by Tanya M.
I was the very first customer in the door on a Sunday morning, and this is how the store looked. They should be embarrassed! I felt like I was shopping at a discount store. Service was fair.
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February 2024 by edith gilbert
Messy, bare shelves.
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February 2024 by Jane Jingyu Zhang
Good sales ? got my first crochet tools for under 10 bucks. Really comprehensive selections for crochet. And staff are super friendly, especially the cashier Mich who had a big smile
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February 2024 by Christine B.
Irvine store on Barranca is absolutely filthy. Appears to not have been swept for months. Women's restroom is disgusting, feel sorry for workers that must use it. Manager should be replaced. Will take my business elsewhere.
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January 2024 by Donna Pickel
There's a young man at the register who is SO pleasant every time I go in.Good sales on leftover holiday stuff.
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December 2023 by Roselia G.
I love this specific location of the Joann's craft stores. This one has lots of options for both fabrics and yarns. And if you sign up online you will get email coupons for up to 70% off sometimes. Although today I did not even need a coupon. We came looking for a gingerbread house kit, and got a whole village box for only $5.99 discounted from $17.99! Awesome deal!
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December 2023 by Cheryl B.
Placed an online order on 11/25/2023 and have not received the majority of my order. Very disappointed. Most of the items were for Christmas. I would not recommend Joanns online ordering.
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December 2023 by Jesse Franco
This location is a bit un-kept with shelves that are sometimes empty or disorganized. My wife loves it.
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December 2023 by Frances R.
What happened to my Joann? I have been coming here for years, took a break (family stuff) and just came back today. There is dirt and trash all over the floor, the bathrooms are messy and dirty , there is merchandise thrown into bins stacked on each other all over the store; not even Christmas decorations for the store itself. Are they getting ready to move?
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November 2023 by Austin Wagner
Unacceptable bathrooms, mop please. This store feels like it's dying too. Half lit and bare shelves.
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November 2023 by Anne Etheridge
This was my first time in this store. I will not go back. There was only one salesperson on duty, with no other staff in sight. She kindly offered to help me find something. Then she completely disappeared. The store was a mess, with stock all over the floor creating trip hazards. Unopened boxes of items needing to be put on shelves also created hazardous conditions.When the manager finally appeared, he lied about staffing and was rude.Take your business to At Home, also in Irvine. The store is amazingly well stocked, with sufficient staff - who are friendly and helpful.
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November 2023 by Nas irB
That rude tall blonde lady will be replaced by AI VERY soon lol
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November 2023 by Susie
Bonnie tall older aged women on cashier was very rude when I asked her if I can quickly load my coupon. Service inside the building was not loading quick enough and it took me about 2mins for my coupon to load when she was making comments stating , “Joann’s never has coupons online” “can I cancel your transaction since you’re not ready” “your coupon is from January” which it was not from January it was for October 2023 and it was in fact online in the website. She also said “look behind the line is huge” I understand the line was long but isn’t always? They usually only have 2 people on cashier. Giving nice customers service would of been nice 2 mins wasn’t going to make the line any longer or shorter. I also waited in that line. I even asked her if she wanted I could just go in line with the other cashier? And she said “well that doesn’t matter” She was probably having a bad day but a smile goes a long way.I’m give 2 stars bc other staff was very helpful and sweet. ?
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November 2023 by Winny H.
Needed to get fabric for a mini project of mine which is to cover my keyboard piano. I talked to a staff member and he was super helpful. It is too bad I forgot his name but he was able to help me select the right type of felt fabric and color for my needs. He even taught me how to pink the edges and said to come back to him if I have additional questions regarding my project. What a nice guy! Overall this store has everything you need for projects. Plenty of various fabrics to choose, scissors, needle, and even various sewing machines. They also offer classes here. I also walked by their arts and craft section and found a few cheap goodies for my kiddos to keep them busy while the adults are busy cooking during Thanksgiving day. We just finished the Orea Spooky castle and it was quite fun. Next project will be the Holiday gingerbread house.
