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December 2023 by Ryan E.
These guys are legit. I had a loud grinding metal noise that would happen out of nowhere for a short period of time and was totally inconsistent. Ricardo and his team had trouble recreating the sound, but after inspection he had a hunch it was the rotors. He was very transparent about the fact that he couldn't guarantee it was the problem (since they couldn't recreate the noise), but that it was his best guess. Turns out he was right. He got me 2 new front rotors and after a week of commuting to work, the sound is gone. He offered multiple options for pricing on the rotors and a fair cost for the labor. Quick work too. Overall it just felt like they took care of the job as if I was someone they knew personally. I've had my fair share of bad mechanic stories and I know it can be hard to find a shop you can trust. I'll definitely be back next time I need some work done.
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November 2023 by Sam I.
Great shop ! Repairs done on time and on budget. Richardo was great to work with. Took his time to explain the repairs. Felt well taken care of and will be my first choice when my Audi needs any repairs. Thank you Intune!
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October 2023 by Bonnie Tolin
The team are really caring. Very knowledgeable. They spent a lot of time with me. I highly recommend
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September 2023 by Kyle H.
Needed service on my Toyota 4Runner for a timing belt replacement. I stopped by a few places before coming to InTune Motors. When I came in Ricardo was super helpful and professional. Explained to me what was wrong and helped set me up with service and price that was fairThe service was solid and after it was done I trusted Ricardo and brought my brothers Honda Accord in to get looked at because it was squeaking and driving weird. Ricardo and his team took care of it no problem. And because he did my 4Runner the days before, he helped make a fair deal for my brother tooI wish I had some tea to spill but I don't. This place is legit and the lobby has coffee and candy too!! At least talk to Ricardo and get a quote you won't regret it!
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September 2023 by Linda H.
Ricardo and Thuc are honest and reliable. They promise a reasonable turn around. I recommend giving them a call rather than showing up to ensure they have time and the manpower to fix your issues since they can be busy at times. FYI, they are open on Saturdays, which is great!They have fixed multiple issues for my Benz from as simple as replacing lights to more extreme issues like my camshaft and addressing a fuel leak. They are reasonable with their prices, give honest recommendations, and explain issues clearly (and digestible) to a non-car person like me. Amazing duo and shop. Highly, HIGHLY, recommend them to anyone looking for sincere auto shop in OC!!
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August 2023 by Sam M.
Ricardo and team are awesome! I took my 2016 Golf R in today for a coolant leak thinking it was a water pump issues (which is a well known issue), and they examined and determined it was not. It was a coolant inlet flange.. a lot less repair and cost. Very thorough and transparent. I was referred to Thuc (one of the owners) many years ago by my brother-in-law when they had their business at The Auto Clinic many years ago. I was so relieved to find them back in business in Irvine. You will not find a more honest and trustworthy team.
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May 2023 by Sameer Nawaey
Got my front lip, side skirts, and rear wing installed.Service: Body & Trim
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May 2023 by Jessica O.
I live in Vegas, my parents in Temecula. I was buying a car from a private seller in Irvine, and brought it here for a prepurchase inspection. Called them on a Saturday morning and they got me in. They did an extremely thorough inspection, for a very reasonable price. If I lived in the OC, they would be my mechanic.
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May 2023 by 柏亨
They are very responsible and repaired my car perfectly, My car's axle boot was leaking, and the dealership wants tocharge me 3k+ to change my whole axle, I glad that I have found you guys and really appreciate the work
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February 2023 by Angel Ortiz
Great prices and great service
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January 2023 by Daisy G.
This is my 3rd time going to them and they never disappoint. I normally come here to get my oil change for my Volkswagen. They do a phenomenal job and the prices are pretty affordable. I personally don't know much about cars other than, put gas and do oil change. But it's nice when people have the patience to explain things. Also let me know what I will be needing soon. They are not pushy and encourage to do my research. Which I truly appreciate.The whole staff is so professional and very friendly. I will definitely continue to come back. Thank you.
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December 2022 by Young Cho
I got my car title in the mail only couple weeks ago when the check engine light came on and the engine started misfiring. Took in without appointment and they were able to fix in a day (Friday before Christmas). Ricardo was up front and thorough in his explanation and made me feel assured. Would definitely recommend to family and friends
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December 2022 by Khalil Roshan
Amazing ppl and true enthusiasts that genuinely care for their customers
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October 2022 by Bryan H.
A day before I was scheduled to drive to the Bay Area my coolant system sprang a big leak. It was about 1pm and I called Intune and they were willing to evaluate the car that day. Got it towed to them by 2:30 and when I dropped it off. As I was getting my things from the car I noticed my tire had a huge crack in the sidewall. Old tires that didn't get a lot of use during Covid. So Intune lined up some new tires for me as well. They identified the coolant issue that day, $7 part that had to be ordered, and also had them check brakes and oil. Only needed new pads in the rear and rotors were fine. Good to have a shop that is honest about that. So... next day they had all work done: oil change, flush brake fluid, flush coolant, fix coolant, new rear brake pads, and were waiting on tires. Tires got there 6pm and they had car ready next day at 10am. Also, tires that showed up were not what they ordered. They were more expensive. But they out pressure on their tire connection to keep same price since I was in a hurry and they had promised quick turn. Overall, very happy with Intune. I would definitely use them again!
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October 2022 by Juanita W.
My left headlight was out. Went to the Fiat dealer and was told the technician would not be in for 2 hours, I would then have to wait in line because there were others ahead of me, and it would be $199 to run diagnostics. I left and went to another dealer where I was told they do not work on Fiats. Duh! I went home and looked up "mechanics who work on foreign cars". I called InTune and they said they could change a headlight. They ordered it, two hours later I went in and after 10 minutes I drove out with both headlights working. Not only very efficient and reasonably priced but very friendly.
