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July 2024 by Sandi Ratcliff
Amazing office. Great, knowledgeable, and helpful people. I will always use this office.
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May 2024 by Linda Nagy
The H&R Block Team at the Irvine, CA office are very professional and courteous. I highly recommend them.
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March 2024 by Joseph Wang
Kavita is easy to work with and very thorough. I appreciate working with her for my taxes
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March 2024 by Rev. Jameka Matthews
The tax professional really took the time to explain every step and what to look for, for the next tax year.
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March 2024 by Chad Sexington
Kavita is easy to work with and very thorough. I appreciate working with her for my taxes
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October 2023 by Bryan R
Facing a last-minute scramble with H&R Block, after my assigned agent pulled a no-show no-call for my appointment and subsequent confusion, turned my tax preparation into an unforeseen ordeal.1. Missed Appointment: My initial disappointment was when my tax preparer was absent for our scheduled meeting on Thursday. No prior notification was given, and this mishap already set a tone of unreliability. I had arranged my schedule specifically to accommodate this appointment, understanding the importance of filing taxes on time.2. Last-Minute Communication: The situation escalated when I received an urgent call on Sunday afternoon, mere hours before the tax due date. The new agent assigned to my file seemed to have just received my documents and expressed confusion over the paperwork. Communication was difficult due to language barriers, adding to the stress of the situation.3. Inconvenient Scheduling: Being informed at the eleventh hour that I needed to attend an in-person meeting that same day was highly inconvenient. My weekend plans required me to be out of town, a fact that would’ve been non-problematic had my original Thursday appointment occurred as planned.4. Confusion Over Standard Procedures: As an independent contractor, I provided all necessary documents, including a 1099 form and detailed expense records. Despite this, my agent seemed unfamiliar with the standard tax requirements for someone in my line of work, repeatedly mentioning missing forms irrelevant to my tax situation, such as W-2s and a “list of commissions” — none of which apply to independent delivery drivers.This sequence of events resulted in unnecessary stress and disruption to my personal and work schedule. It’s crucial for a reputable company to uphold a sense of reliability, especially in matters as important as tax preparation, and I’ve felt failed by them entirely.
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August 2023 by deborah eskenazi
Over charged for a simple return.
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June 2023 by Hyeyeon RYU
If you happen to be assigned to the agent Kate Kuzmitz, it is advised to exercise caution and consider alternative options.I had my taxes done at this 4330 Barranca Pkwy brance. I completely wasted my hour and a half and $$$.Due to Kate's repeated errors in entering the numbers on my file, I had to personally make two appointments at the IRS office to rectify the situation. I am still awaiting this issue to be fixed.The relevant documents I brought were all jumbled and mixed up due to the employee's disorganization. I could not obtain any essential information because she was distracted the WHOLE time, receiving personal phone calls + telling her personal stories by using highly discriminatory language that was offensive and inappropriate. She claimed that it was unfair for her to receive fines due to her driving habits and expressed the belief that instead of issuing tickets to individuals like herself, law enforcement should be chasing immigrants or undocumented people.Everyone's entitled to their own opinion, but what this person did was unprofessional and disrespectful.I don't want to generalize but, due to this negative experience, I am doubtful about returning to H&R Block next year.
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April 2023 by Cory Calderon
Absolutely terrible experience, and caution ANYONE wanting to use this location. My advice: RUN. My poor experienced started with the location calling me to tell me my rep took the day off and I had to be reassigned. I was spoken to rather rudely. I accommodated. I showed up, 3 mins late and checked in. I waited 25 mins. I was assigned to Kaushik Sarkar. I explained my situation, and he explained my options. I chose the option to get my taxes completed, even if I had to do them over and he seemed inconvenienced that it was not a simple return. He shared he didn't have time, had too many clients, etc. I even disclosed when I made the appointment that I needed to file an amended return. He was rude, dismissive, and completely brushed me off. I don't know what kind of scam franchised location this is, but I suggest to stay away. It's a money pit.
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April 2023 by Michael Mohorich
There were some hiccups with my federal return, but after determining the issues, Lynda sat down with me and we fixed them. She did a wonderful job and I hope to see her next year.
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April 2023 by Irish Bacunawa
I’m very satisfied with my experience. Kate Kuzmitz went above and beyond and was very professional. Will definitely come back next year!
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April 2023 by She Hicks
Ms Annie Tran did good job i recommend her she's very helpful and knowledgeable...
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March 2023 by Veronica Shadow
I had a lot of paperwork this year so the cpa handled it very professionally knew every menu to fill out for all this paperwork
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March 2023 by Helen R
H&R Block has prepared my taxes for years and I have peace of mind knowing they were done correctly. Thank you Michele Molnar at the Irvine location on Barranca!
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March 2023 by David Castro
Easy process to get mi taxes done in less than one hour. I received back more than I expected and I'm more than happy.
