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June 2024 by Bailey McCann
Pretty busy for an h&m store which fits with the bustle of spectrum. Organization of the clothing is pretty rough, if you want to find a specific article they are distributed all around the store and not really organized. When asking staff for advice on where to find pieces even they did not know
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June 2024 by Rachel In
Poor cutomer service and the most rude attitude I have ever experienced in any other H&M stores. VERY UNPROFESSIONAL
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June 2024 by AGUSTIN MONTIEL
Wow good option to visit
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June 2024 by Shayleb Potdar
Horrible costumer service, uneducated staff, and unorganized store. Firstly I ask someone if they could find me an item but she just looked at me like I was an alien and told me to find it myself. Then at the checkout I asked the lady a question and she also just stared at me like she was brain dead. Not a single thought behind those eyes. They wouldn’t even price match from their sale online and she just again starred at me.
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May 2024 by Bema Inc.
Good location to visit. Irvine.
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May 2024 by daniela lamas
I had a nice experience
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April 2024 by Mary Lopez
Thank you John in the dressing room. You are simply an angel and did your job so well. I appreciate you so much!
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April 2024 by Joe Jenness
I originally gave 2 stars because the store was nice and looked like it was kept up well. The fact that I have been in the store for 30 minutes and haven’t seen one employee besides the two behind the register is unfathomable. All I needed to do was ask a question on where something was so I got in line to ask and when I got to the front the employee left the register?. This store is obviously poorly run and has a management problem that needs to be taken care of. Don’t go here
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February 2024 by M'Barak “Bo Hmood” Al Hmood
Came in like 3 minutes before they close .. because they were so gracious of letting my mom in .. she is sending me back with a big purchase list .. really thank you so much for making mom’s day ❤️
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February 2024 by Mehrdad No
I love this store!
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January 2024 by Ingrid V.
LESLIE the manager there is awful. Very rude and unprofessional. She does not care about the clients
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January 2024 by Jessica Purnell
Absolute worst customer experience of my life. I misplaced the receipt and an employee the day prior was able to return the item but when I went back the very next day because I had forgot an item, they suddenly “couldn’t help me” and provided no alternatives. Will never shop at this store ever again.
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January 2024 by Ricardo Camacho Ibarra
Great variety of clothing and at the best prices
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January 2024 by Jason Volken
Decent prices good selection. Helpful staff. Only 4 stars because they will not match online prices, even if online/local shows no stock of what you want, even though you'll are holding the item in your hand. But that is not the stores fault, that's a corporate decision.
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December 2023 by Leo Li
They ALWAYS forget to take the tag off