-
February 2024 by Mark Lee
If you are looking for a trustful, honest, great, and immaculate car service in Irvine CA, this place is to go. I had known this owner's shop for over ten years including a previous auto shop in Irvine. If you read my feedback and decide to go to this place, and I will say welcome. Once you visit this place, you will know what I am talking about. Also, you don't need to worry about negotiating the price as they offer the best price all the time. Above all, Ryan is a top-notch manager here.
-
January 2024 by Chirag Shah
Ryan & the team at Grand Auto Works are the most honest, respectful & hard-working mechanics I have ever worked with.They are the ONLY place we'll take our vehicles for repair & maintenance.We are glad to have found them and I can't recommend them enough!
-
November 2023 by Mrs Rose
Thank you for fixing the light for me today. I went 2 to the dealerships first and.. such horrible pricing. Next door was a higher pricing so I came here instead. My first time and definitely not my last. They also have wifi, charger… and a restroom! All honestly that means a lot. Thank you for pricing, fixing my light, and for providing these items for your customers.
-
September 2023 by Daniel Green
I recently had the pleasure of taking my car to Ryan, the owner of Grand Auto Works, and he truly exceeded my expectations. Not only did they complete the necessary repairs in a remarkably timely manner ensuring I was back on the road quickly, but they also demonstrated a commendable level of cost-consciousness. What truly set this establishment apart, however, was their proactive approach in laying out future services that I should be aware of and keep an eye out for. Their transparency and honest expertise left me feeling confident nd well-informed about the maintenance needs of my vehicle. I highly recommend this mechanic for their exceptional service and dedication to customer satisfaction.Service: Oil change
-
September 2023 by Patty Orange County Covid Clinic
Today was my first experience with Ryan at Grand Auto Works. I was referred by a friend and am so happy with the excellent customer service, professional mechanic service and fair price! I highly recommend Ryan and his team!!! It is hard as a woman to get work done on your car and Ryan makes it super easy, he is honest, knowledgeable and professional! Cheers!Services: General repairs & maintenance
-
July 2023 by Simone Stivi
Ryan is a rare mechanic! Honest, upfront, transparent with prices and kind. He really wants to help you as best he can and he stands behind his work. It’s so hard to find a mechanic you can trust but Ryan has definitely become my go to local mechanic for my Subaru Forester! Absolutely recommend.
-
April 2023 by SD Detail
AVOID!!!! Ryan was extremely rude on the phone. I just asked a few pricing questions and they hung up on me. On top of all this my brother got some service done on his BMW by one of his employees (Cody) and the check engine light came on the next day.Service: Auto engine diagnostic
-
March 2023 by J Smith
Generally, I much prefer to go to my dealership than an individual mechanic shop.My experience here has definitely changed my mind. I had contacted them the prior day about my problem, and found that they were straight forward and knowledgeable. They also were able to convey the information I. a non technical way. I've often found that " experts " seem to enjoy using technical terme that as an average person you have no understanding of. I've always thought that was wrong.The representative at Grand Auto. Was able to explain my service without getting excessively technical. Making it easy-understand exactly what needed to be done. The customer service was awesome ?. Even though I went to thw plaza close by, I was also impressed by their waiting area. It was clean and well arranged. There were also some real comfortable looking couches. Not like other places I've been. It is clearly obvious in everything I saw that they value their customers greatly.If you have a vehicle with an issue, and it's one they service, you can rest easy when you bring it to Grand, They'll fix your vehicle correctly, be straight-forward, and provide excellent Customer Service.Not to be corny bou You'll have a Grand experience when you visit Grand Auto Works????
-
December 2022 by Joshua Diaz
I had a perfect first time experience here. Came in because Mazda dealer said my pads and rotors needed to be changed soon. When I dropped off my car, I got called back by Ryan who said my brakes were actually good for another 15k-20k miles. They could’ve easily charged me, but these guys are super honest and respectful of your time and money. Their prices are very competitive and service is super fast. I will certainly be returning for all future services. Super glad I found Grand Auto Works, thanks again guys.Services: Auto engine diagnostic
-
November 2022 by Dustin Cox
It's not often you find an auto shop like Ryan's. What truly makes this place stand out is the one thing you value more than anything when dealing with cars, HONESTY!Ryan is as honest as they come and if he can't fix your car, he will steer you in the best possible direction. I brought my 2016 chevy camaro in to have my brakes done. I called 4 surrounding places and his quote was $180 cheaper than any of the other 3. I was told by a dealership than my brakes were in dire need of being replaced. (down to 3mm )I bring it to Ryan and he calls me back after inspection asking why I felt I needed to replace my brakes? I told him dealership said "blah blah fix it now" so I came to him after little price and shop research. He tells me "your brakes are t brand new but still in very good condition, they have no need to be replaced at this time or anytime soon. "He could have easily made several hundred dollars but he went with honesty instead of $$.It's so rare now and days and Grand auto works deserves recognition so I'm happy to leave this review in hopes that others will give him a chance. Ryan will not do you wrong, trust him with your car. thank you Ryan..you'll see me again!
-
November 2022 by Frank Z. (Frankster)
My KIA optima broke down the middle of the highway and luckily I was towed close to Grand Auto Works by Freeway service patrol. I spoke to Ryan about my car, and he was super nice & very helpful. Pushed my car into the shop and took a look at it and realize the issue is bigger than replacing the alternator. He was very helpful and informative and gave me really great guidance on how to go about dealing with the warranty of my engine with KIA. I had the car towed the next day to KIA dealership, and they're working on replacing the engine. Without Ryan's help, I'd probably still be chasing around trying to figure out what to do with this car. I'll be back there to do my auto repairs in the future.Services: Engine repair
-
October 2022 by J D
I had a perfect first time experience here. Came in because Mazda dealer said my pads and rotors needed to be changed soon. When I dropped off my car, I got called back by Ryan who said my brakes were actually good for another 15k-20k miles. They could’ve easily charged me, but these guys are super honest and respectful of your time and money. Their prices are very competitive and service is super fast. I will certainly be returning for all future services. Super glad I found Grand Auto Works, thanks again guys.Services: Brake service & repair
-
October 2022 by Kyle D
I can't say enough good things about this place. I've used them for years now and don't trust anyone else to work on my car. Honest, professional and if they can't give you the best price or service they are not afraid to recommend someone else. They have cleaned up other messes from mechanics next door. Even if they were more expensive I'd rather take my business here. Well done!!
-
July 2022 by Elle Glover
I met Grand Auto Repair almost 4 years ago, their honesty, quality and timeliness has made me a return customer along with bringing in long term referrals. Give them a call and you'll know what I mean. Best service who cares about our cars, and knows how to fix 'em.
-
July 2022 by Kayla Tomizawa
I brought my 2nd gen prius to Ryan on a very hot tuesday morning. My car overheated and the cooling pump needed to be replaced. Ryan walked me through my choices. He was very clear. After he made the replacement, and flushed my coolant, he didnt charge me for the extra time he originally thought it would take. Ive been going back and forth between LA and the Bay and havent had any problems. He was awesome.
