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November 2023 by Hend M.
This is the worse place you can ever go to. They trick people by adding extra charges without notification. They never give you a break down. I was going there for years and just figured out they almost charges me double. When I asked why the lady replied rudely this how we charge you Every time. So every time and unfortunately I never notice. A dry clean man shirt for $9.99 !
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May 2023 by Makda J.
This place is a joke , they stained my whites to yellow and charged me based on how expensive my clothes were. When I asked why the stain is there after being cleaned they said that they no longer accept my clothes anymore because I'm difficult customer they don't want to deal with my clothing issues again. They're very rude not alone try to explain what the issue is for not cleaning it but of course they made me pay for it. I will no longer go here and please be careful going to this place. I strongly don't recommend this place .
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May 2023 by Jo F.
My coat was only 3x the cost of dry cleaning and it didn't come out any better looking it so I'd say prices are high. Be sure to use the FIVESTARS app if you frequent Giant Cleaners. You get $1 pt for every dollar. The first reward is when you reach 100 points you get $5 off.The only other comment is that the ladies were nice and my item was ready to pick up when expected.
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February 2023 by Rob N.
I dropped off a button up shirt that was maybe 11 years old, and I got it back in better shape than when it was new!!! Extremely satisfied and they were nice.
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November 2022 by Saubens Gu
The owner cheats customers badly, they give different dry clean price to their customers from what brand you wearing ! So bad service and bad attitude to their customers!
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October 2022 by Ben Wang
Worst service ever. They ask for cash payment so you can earn 10 percent discount points. After I paid cash to clean 2 items, but tells me a week later one of item cannot be cleaned. They then canceled all my 10 percent points even though I paid for the other item. Clearly it’s their issue they couldn’t clean one of item so no reason to void my whole purchase reward points. The owner is a nickel and dime lady who don’t treat their customers right.
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September 2022 by Tim S.
For the area, the prices are pretty competitive and I have yet to have a shirt or pants come back that I am unhappy with. They are very very nice and super accommodating. I needed a quicker turnaround on a few clothes and they made it happen with no issues at all. They also have an area on the side where someone stitches up any problems with your clothes. I have yet to use this but I plan on using it when I need to!
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July 2022 by Serena
Very honest and respectful place. I've had many hundred dollar bills in one of my coat and left them for cleaning. And they called me as soon as they checked my pocket to return my cash. I'm very thankful for their honesty.
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July 2022 by Mia F.
They take the time to get your requests correct, thry even have the ability to sew up torn items, fix moth holes, tighten loose buttons and remove some stains so they are terrific. Very friendly service and conveniently located. Highly recommend!
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June 2022 by Kevin S.
The best dry cleaners in Irvine. Owned by the sweetest Korean family for over 30 years. I started coming here because 24 hour fitness was in the same center about 15 years ago. Since then, I have never had to go to another dry cleaners. Mostly I'm just laundering work shirts but we've done a ton of stain removal, dresses, suits, alterations big and small over the years. If they can't fix it or it's more expensive than they quoted they will personally call you to Update you or ask if you want to proceed. True professionals. These people care...a lot. Please support your small businesses they need you now more than ever. P.S. pick up your dry cleaning on time. I didn't know this but when they spend the money to clean your stuff and it just sits there for months they lose money waiting to get paid on your pickup. Getting your clothes on time helps them a ton.
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January 2022 by May F.
I have been going to Giant Cleaners for cleaning and alterations for years and I would absolutely recommend them to everyone. They are always friendly and helpful, the price is more than fair, the clothes are always ready when they promise, and cleaned and pressed perfectly. They surpassed my expectations today. I dropped off something for cleaning at 9:00 this morning and asked to pick it up tomorrow morning. I went back this afternoon to pick up clothes that I dropped off last week and the piece of clothing I dropped off this morning was already cleaned! They knew I was in a crunch and I so appreciate them going the extra mile to help me.
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January 2022 by Tommy D.
I love this cleaners! The employees are so nice. Got my suit tailored for a wedding and satisfied with the outcome, turn around time, and price. Thank you so much. I'll be back!
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December 2021 by Pat N.
I 100% recommend this cleaner. It is beyond believe how they cleaned my son's suit where it was ruined. I thank the staff and their service. And although there are many dry cleaners near our house. I drive to giant cleaners.
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December 2021 by Kate S.
I have trusted Giant Cleaners with my dry cleaning for 10+ years and have never been disappointed in their services or their customer care. They consistently deliver a great experience!
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October 2021 by Judith H.
We have been going to Giant Cleaners for more than a year now, and highly recommend them to everyone who appreciates the very best in quality dry cleaning as well as in customer service. The level of expertise they demonstrate in handling all fabrics --including tailoring, dry-cleaning and steaming-- is impressive: silk, linen, cashmere, cotton - their skill comes from an in-depth level of knowledge about, and an encyclopedic understanding of, all fabric, fibers and materials. Stella and Kim are craftsmen of their work, who go far beyond basic customer service: they get to know you, understand you and your family's dry cleaning needs, and exceed expectations when it comes to an unusual item or situation. On top of everything else, Stella and Kim are always kind, patient and professional. Reliably superior service, superior quality!
