-
May 2024 by Tim Scotten
I’ve had so many bad experiences at GameStop myself but it really comes down to the employee you get and this store has one particular employee that makes my experiences worthwhile. Arron is by far one of the best people I have met who works at GameStop and he makes up for so many of the bad shopping experiences I have received at other stores. His kindness, knowledge of games, and even his passion for the gaming community makes me feel he is one of the most valuable of employees in this county. Thank you so much Arron for making my experiences incredible and as much as I hate the company I can’t help but start to think that it really is the person who makes it better. Can’t thank you enough and I’m stoked that you’re always there to help me. Huge praise.
-
April 2024 by Kyosagi
I'm watching the store associate and tried calling and they won't answer the phone and Noone is inside customer wise, says the store closes at 9pm and it's 7pm and they have the shutter down like...
-
January 2024 by Chris N.
Deserves a zero drove here and they were closed. Closing 2 hours early seems like a norm lately.
-
January 2024 by Sands S
Had a good selection of magic cards
-
December 2023 by Jessica B.
Employee in store was not helpful with return and stated it could not be done due to policies, which differs from what GameStop puts online as their policies. Confirmed with another store and there was nothing wrong with the return and the other store helped me out and seemed confused about why this location wouldn't process the return. Got taken care of at the orher store. Will happily drive 15 minutes further to get help at another store from now on.
-
December 2023 by Jerry Aubrey
Don't go to the store if you have xbox 360 order online
-
December 2023 by James H
In store pickup was quick and easy. I saved $30 on Mario Odyssey by being a pro member.
-
December 2023 by Jonathan P.
Not sure what's happening at this store to be honest. Called ahead to see if they had a crown zenith ETB in stock as it said they only had one left online. Worker says they have it in stock. I get to the store and there are FIVE workers at the desk. I ask one of them if they have it in stock. One of them says they don't. Drove 35+ mins to this location just for them to not have the product they said they did. Not only that, but NONE of the five workers were competent enough to see that they weren't in stock. How is that possible?!
-
October 2023 by Arthur Zhang
I pre-ordered a collector's edition of a game on GameStop's official website and was supposed to receive a pre-order bonus, a pendant, which required in-store pickup. The website clearly stated that providing the order confirmation number was sufficient. However, when I visited the store, the staff insisted needs to seeing the physical game's invoice, making the process inconvenient. The store stuff’s attitude was exceptionally poor and unhelpful, I was very disappointed with the way he handled and responded.
-
September 2023 by N Lo
The last view from Bruce was definitely fake review. He’s in the same group with salesman. The review beside him all 1 star. You can know how bad for this place.Try to avoid Arron, long hair man. He didn’t know how to return the items and just told me my items could not return because pass the return date. After doubt him I came here in 2 days after I received the items and he could not say anything. The system showed incorrect price for each item, but I showed the total amounts I pay. After he scan my item, the price was the correct price. However he said he could not return because the system showed incorrect price.He didn’t give any solution and just have bad attitude. Wasted my 30 mins and passed the buck. Try to avoid this place and this man. Totally ruins my day.
-
September 2023 by Bruce Aquino
Arron was stellar, had lots of patience in helping me get my new system and game.But more than that, he delt with this extremely rude customer. When I entered the store I started browsing but there was this customer that was giving Arron a hard time for at least 20 minutes, he was probably there before I arrived too. Arron did an excellent job explaining why he couldn't process the refund to the customer but they would not have it. Customer talked down to Arron, called him a bunch of names, and tried to demean him as a person.Arron, thank you for helping me. You never deserve to be talked to like that Arron. You even bounced back and were very friendly and knowledgeable for my questions and gaming. Rockstar. Eleven out of ten customer service skills.
-
September 2023 by Tim E
Salesperson limited ability to help us in making purchase of PS5. Ended up leaving without and disappointed. Will make the purchase at Target for better experience.
-
September 2023 by Bruce A.
Arron was stellar, had lots of patience in helping me get my new system and game. But more than that, he delt with this extremely rude customer. When I entered the store I started browsing but there was this customer that was giving Arron a hard time for at least 20 minutes, he was probably there before I arrived too. Arron did an excellent job explaining why he couldn't process the refund to the customer but they would not have it. Customer talked down to Arron, called him a bunch of names, and tried to demean him as a person. Arron, thank you for helping me. You never deserve to be talked to like that Arron. You even bounced back and were very friendly and knowledgeable for my questions and gaming. Rockstar. Eleven out of ten customer service skills.
-
July 2023 by Hyangsub L.
Aaron helped us out with buying collectibles! He should get a raise! He was very welcoming and kind.
-
July 2023 by lord sonso
Pre-order a game and they give it to you until you want it, better get it online here and more than 3 hours waiting
