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April 2024 by David Han
I recently worked with Martin Chen at the Jeffrey Branh. Martin is very professional, friendly, and responsive, he is always willing to walk the extra-mile to help his customers. I highly recommend Martin to anyone!
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March 2024 by tara Yin
Great service and very patient!!
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March 2024 by 徐爱玛
We had an amazing loan application experience with Martin at the Jeffery branch. Martin has been very professional and extremely responsive with all of our questions and needs! He helped facilitate our loan process to be fast and smooth! Catherine was a pleasure to work with as well, I highly recommend their team!
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March 2024 by 石板胡同
The loan officer at this branch, Martin Chen, is very familiar with the loan business process, and his service is thoughtful, professional and enthusiastic. With Martin's help, we got the Refinance loan in just 3 weeks.
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March 2024 by Eric Mao
Martin and Catherine are really helpful, based on their help, I get my credit approval for mortgage loan within only 10 days after the application is submitted, that really adds value to me! I love their ownership,passion and endeavor to make the good thing happen, they let me believe the choice of East West Bank is the most right thing to do in terms of banking business!
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February 2024 by Shadi Ghafarzadeh
We had an amazing experience with Martin at East West on Jeffrey Rd in Irvine for our mortgage. He was very responsive and professional. He constantly updated and followed up with us. Highly highly recommended! Martin was fantastic!
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February 2024 by Malay Nathwani
I made a mistake, and the East West Bank staff went out of their way to correct it.Thank you Catherine and Martin, thank you very much.:) :) :)MN
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December 2023 by V Cc
The loan manager Catharine Yu is very professional and serious. Have patience.
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November 2023 by Alicia Liao
Such a great experience here! Catharine was such a joy to work with—very professional, positive attitude, superb communicator, and truly went above and beyond to make this the best and easiest loan application experience I’ve had. Highly recommend!!
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October 2023 by Yanwen Xiao
Thank a lot for Catharine's help. She has helped us solve many problems very reliably. Highly recommended.
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October 2023 by Ray Abassi
Excellent staff to work with, and they are very accommodating.
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September 2023 by Kath.W
Very pleasant experience. Catherine is responsible and diligent, also kind and supportive to help us close the deal timely. On top of that, she is a good communicator. Great job!
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September 2023 by nelson kuo
Excellent service and support from managements. Excellent advice and guidance to clients to protect under the bank regulations.
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August 2023 by Stuart M.
Im in the banking industry. This branch is horrible. Every transaction takes forever. Even a simple deposit can take 5 minutes when other banks handle the transaction in less than a minute. The workers here look busy doing nothing.
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July 2023 by Maxwell Chien
Catharine is super friendly and patient that helps us solve problems. Even when we could not quite get the concept, she explained each step in detail and ensured we were confident not just making the right decision but also providing suggestions that benefited us most.
