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April 2024 by Науруз Байрамкулов
Not perfect but better than I expected
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April 2024 by Deborah Partida
Amazing staff. Walked in and was Immediately helped. Had concerns about my account payment going up. And one of the female workers helped me out (I wish I got her name but she was amazing) super fast and efficiently. She was super kind and tried to find the best options for me right away!Thank you for making my experience amazing!!
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April 2024 by Kevin Morad
People can say what they want good about Cox not me we got sent threatening letters because I was streaming movies for free while after I switched haven't got a single complaint letter from A t&t even they refuse us Wifi service but at least the incompetents their have a sense of morale while just being a bit irritable not corrupt. we know what I did was bad but makes you wonder why they acted like selfish incompetents maybe if their were loyal to their customers they would get more money but they act like Verizon phone company money first & forced contract respect second which they lie about in their bloody advertisements once we quit they sent us letters to come back after multiple threats no thanks!
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April 2024 by William Kim
Bad service. They try to sell you service and if you don't buy it they will get angry and won't help you anymore.
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April 2024 by Sergei Kanchikov
Never chose Cox as a home internet provider. Lowest upload speed, higher price, 2-year contract ??♂️.Check all other internet providers before.
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March 2024 by Pooya Ferasati
I had a great experience with Meliza Garcia who helped me with the changes I needed to make on my plan
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March 2024 by David Gray
LaTrisha helped me out with an account/billing issue that I had been trying to resolve since early December. I really appreciate how friendly and helpful she was.
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March 2024 by Dale Evans
COX EXPERIENCENOT WONDERFUL !!
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January 2024 by ALBERT ELECTRICAL ENG
HI, I asked COX for internets service, but since they don't offer it where I live, I canceled without activation and returned all of the equipment, but they continue to charge my card every month. I GAVE AGENT A FEW CALLS, AND THEY SAID THEY WOULD FIX IT AND REFUND MY MONEY, BUT THEY BLADE MY CARD.
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December 2023 by Behdad B.
Unfriendly and combative female customer rep that was fighting us from the time we entered the store
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December 2023 by Tannis W.
This review is for Tyler. After getting the Cox Customer Service phone-in run around for days, I finally went into this store and was helped by Tyler who handled my business in less than 15 minutes. He is courteous, knowledgeable, and efficient. He made it easy to do what needed to be done, and did so with great customer service skills and a smile. Thanks Tyler!
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December 2023 by Rojina S.
Jason was probably the most helpful cox representative I've ever encountered with. He was super patient and nice and helpful. I suggest u ask hom for help when going to this location.
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November 2023 by W W.
WORST Company EVER!!. Cable Always Out. Internet Down Constantly. Home Phone Doesn't Work 90% of the Time. TOTAL WASTE OF $$$$ and TIME!!The store employees are ok, they have to give you REFURBISHED equipment every time your CABLE GOES OUT, or Internet Stops Working, but they do it nicely at least. AWFUL TERRIBLE COMPANY THOUGH.....STAY AWAY!!!We are Finally Switching to GOOGLE FIBER....
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October 2023 by Aidan
Katya Rodriguez was very helpful when I walked in today. She talked through all my options with getting wifi and a new phone line, and genuinely prioritized what was best for me. I felt she went the extra distance to provide all the information and material I needed!
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October 2023 by Aidan L.
Katya Rodriguez was very helpful when I walked in today. She talked through all my options with getting wifi and a new phone line, and genuinely prioritized what was best for me. I felt she went the extra distance to provide all the information and material I needed!
