Computers in Irvine, CA

“One of the signs of a great company is the RMA (Return) process. We found that warranty coverage, even a year later was absolutely no problem and totally hassle free!!! We use Enterasource for all our Dell and HPE gear. Complex storage options, etc. They are amazing and offered very fair pricing and excellent service!”

“I have worked with PAUL for probably 15 years. He has helped me with all of my laptop needs. I have purchased two computers from him. He knows which laptop will suit my needs, and it’s always at a great price. Better yet it comes with Paul. Anytime I have issues. He is always right there to assist. He is fair, and reasonable . His knowledge and expertise is priceless! I highly recommend The Notebook Shop”

“More genius than Harry Potter! This company is great. Adam assisted me. My repair was minor but I suspect they can do pretty much anything regardless of how much there is to it. I broke my laptop cover / hinge. They had to order the part. They day they got it I took my computer in and they had it done in an hour! Again, more troublesome issues probably take longer. Adam (and a couple of other I'd spoken to on the phone) was so helpful, polite and profession. I wouldn't hesitate to use them again!”

“This has been a great store ever since it first opened. Excellent customer service. Excellent repairs. You can find something online and often pick it up at the store to avoid the line, but they always have sufficient cashiers so the line is never very long. Someone will greet you and be happy to help you find whatever you want.”

“This is probably the best Office Depots I have been to, and I have been to quite a few. I do a lot of print jobs for my work and Jessie at the print area is absolutely amazing. She's got me out of a few jams in regards to last minute large print jobs that I needed same day and she did it with a smile and friendly conversation.Thank you so much for the amazing customer service. It's unfortunately hard to find these days!”

“I recently bought an iPhone here. The store was not too crowded on the Tuesday before Thanksgiving. They were able to help us immediately. Good architecture and selection! Many tables had the iPhone 15 models to browse and there was a table with the iPhone SE models.Less background noise would help. The team member did not seem to communicate at the beginning. It got better once the live audio presentation in the store stopped. Less background noise for all of us. There are many English as a second-language speakers in Irvine. If there is background noise - they cannot understand what is being said. So, please minimize background noise”

“I was so excited about this opportunity, it has been nothing but problems. I am almost a month in, and still no printer. I was walking into this thinking things would be amazing. I have worked with two separate sales representatives, both have given me the run around. Not ever getting a solid answer. I am being told constantly "next week" well, next week has been coming and still nothing. Speaking to a manager has been impossible. If I'm having this much problems already I can only imagine how bad it will be if I were to have an issue. These sale representatives can talk a big game but their integrity as far as having honest solid answers is the worse. So sad because here I am trying to better my business and the experience has been nothing but problems from after the second week. It's so upsetting.In the beginning it was hard to process. However, I must say they have proven themselves. I have a very busy life. They have reached out to me numerous times and it was a hit and miss. They also followed up with emails. I think as a small business owner we have a lot more to lose because we are so small however, the customer service has changed up and they have shown nothing but care and making sure I receive the help I need. They really do value their customers and want to make sure we all succeed as a whole. I am hoping to get a second machine in a year. Communication and follow through is so important on both ends.”

“Maddie and Lauren are great to work with, and have fulfilled every request I've made.Pricing is fair, and they always make sure to get our orders to us as fast as they can.”

“I had a broken laptop that needed parts ordered and replaced/repaired. I called the manufacturer and they provided with me a couple of certified local options for repairs. I called 3 of the recommendations. Avacom stood out from the first phone call, as Barry was very informative and accommodating. I was able to take my laptop in that same evening. When I arrived Barry explained everything I could expect best case to worse case, as well a estimate of pricing that would be associated in either scenario. It's tech....unfortunately computers, TVs, phones, become obsolete in a very short period of time. I say that because you can't always tell until you get the computer up and running or diagnostics to know the extent. Barry assured me he would contact me as he learned more and he did! He would call to let me know what he found to be wrong, when the part(s) were ordered and expected, what cost to expect. I would absolutely recommend Barry and Avacom Computer Services.”