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“John helped me to explain about the phones they are selling and also patiently explained about the TVs . Very patient and customer oriented . The other employee at the front desk have given one word answer and I reached out to John for more help and he was very professional and patient . He should be the front desk and should be the first go to person for you .”
“Paul was able to diagnose the issue and fix my computer in 1 day! He charges a fair price and was so kind and helpful. I would recommend him to anyone experiencing technology issues!”
“I was so excited about this opportunity, it has been nothing but problems. I am almost a month in, and still no printer. I was walking into this thinking things would be amazing. I have worked with two separate sales representatives, both have given me the run around. Not ever getting a solid answer. I am being told constantly "next week" well, next week has been coming and still nothing. Speaking to a manager has been impossible. If I'm having this much problems already I can only imagine how bad it will be if I were to have an issue. These sale representatives can talk a big game but their integrity as far as having honest solid answers is the worse. So sad because here I am trying to better my business and the experience has been nothing but problems from after the second week. It's so upsetting.In the beginning it was hard to process. However, I must say they have proven themselves. I have a very busy life. They have reached out to me numerous times and it was a hit and miss. They also followed up with emails. I think as a small business owner we have a lot more to lose because we are so small however, the customer service has changed up and they have shown nothing but care and making sure I receive the help I need. They really do value their customers and want to make sure we all succeed as a whole. I am hoping to get a second machine in a year. Communication and follow through is so important on both ends.”
8AM - 5PM
9 Marconi, Irvine
Computers
“One of the signs of a great company is the RMA (Return) process. We found that warranty coverage, even a year later was absolutely no problem and totally hassle free!!! We use Enterasource for all our Dell and HPE gear. Complex storage options, etc. They are amazing and offered very fair pricing and excellent service!”
“Gabriel and his manager John was very helpful and i truly appreciate their consideration of helping me get my phone fixed, i was in maternity leave for a while and circumstances arise and i was not able to get it fixed before my warranty, Gabriel were precise, detailed and explained throughly the issues of my phone and fixed it.. Thank you so much !!”
“This is probably the best Office Depots I have been to, and I have been to quite a few. I do a lot of print jobs for my work and Jessie at the print area is absolutely amazing. She's got me out of a few jams in regards to last minute large print jobs that I needed same day and she did it with a smile and friendly conversation.Thank you so much for the amazing customer service. It's unfortunately hard to find these days!”
7:30 AM - 5:00 PM
64 Fairbanks, Irvine
Computers
“Maddie and Lauren are great to work with, and have fulfilled every request I've made.Pricing is fair, and they always make sure to get our orders to us as fast as they can.”
Computers
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“More genius than Harry Potter! This company is great. Adam assisted me. My repair was minor but I suspect they can do pretty much anything regardless of how much there is to it. I broke my laptop cover / hinge. They had to order the part. They day they got it I took my computer in and they had it done in an hour! Again, more troublesome issues probably take longer. Adam (and a couple of other I'd spoken to on the phone) was so helpful, polite and profession. I wouldn't hesitate to use them again!”